The Plug by XOMAD Reviews 23

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Customer service at The Plug by Xomad is AMAZING. The promptness is commendable. Every single time that i have reached out to them with any issue they are sure to respond so quick and fix things for m... See more

Rated 5 out of 5 stars

Five stars for real! I have absolutely zero complaints about The Plug by XOMAD, because, well, working with them was absolutely seamless! I knew exactly what I had to do and when I had to do it, or in... See more

Company replied

Rated 5 out of 5 stars

Working with the team was great. I was given a proposal, able to negotiate my deliverables, and then worked with the team to submit content and get approval. The process and communication were easy. C... See more

Company replied

Rated 5 out of 5 stars

Love working with The Plug by Xomad. They are professional and have a great network of influencers to choose from. They follow through with action items and if the influencer does not deliver, they ar... See more

Company replied

Company details

  1. Marketing Agency

Written by the company

An Invite-only professional network of creatives


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

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Rated 5 out of 5 stars

Customer service at The Plug by Xomad…

Customer service at The Plug by Xomad is AMAZING. The promptness is commendable. Every single time that i have reached out to them with any issue they are sure to respond so quick and fix things for me. Really really appreciate.

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Fabiola and her crew are extremely…

Fabiola and her crew are extremely professional and have excellent communication skills. I've collaborated with them on two occasions. The communication was superb.

16 February 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi J'Zotta,

Thank you for taking the time to review your most recent collaboration with MyFitnessPal. We are so glad to hear that you had a positive experience working with us for this campaign.

We will pass on your compliments about Fabiola - she works hard to meet expectations like yours, and we’re happy to hear she hit the mark for you.

We hope that you’ll keep using our platform for future collaborations + campaign opportunities.

Until then, we’re here if you need anything :)

Rated 5 out of 5 stars

It was great working with Fabiola

It was great working with Fabiola. She is very responsive and professional. Looking forward to working with her and her team in the future.

27 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi Shivani,

Thank you for taking the time to review your most recent collaboration with MyFitnessPal. We are so glad to hear that you had a positive experience working with us for this campaign.

We will pass on your compliments about Fabiola - she works hard to meet expectations like yours, and we’re happy to hear she hit the mark for you.

We hope that you’ll keep using our platform for future collaborations + campaign opportunities.

Until then, we’re here if you need anything :)

Rated 5 out of 5 stars

Collaborating with The Plug by XOMAD is a breeze!

Collaborating with The Plug by XOMAD is always great because of the communication. With every collaboration the goal, requirements and compensation are clearly displayed and easy to navigate.

If there is ever a question about the project the account manager is super helpful!

Great company!

27 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi Momma Review, thank you so much for the review! We’re glad to hear that you’re enjoying your experience using The Plug by XOMAD. We are committed to providing a seamless user experience and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

Rated 5 out of 5 stars

Super easy to work with and very…

Super easy to work with and very communicative.

26 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Dear Ruby, thanks for your review! We are thrilled that you loved working with Xomad! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Looking forward to working with you again sometime soon! :)

Rated 5 out of 5 stars

Simple workflow and good communication.

Working with the team was great. I was given a proposal, able to negotiate my deliverables, and then worked with the team to submit content and get approval. The process and communication were easy. Changes to deliverables were clear, and overall working through the project was simple and fast. I'd love to do a project through XOMAD again.

21 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi Mila, thank you so much for the review! We’re glad to hear that you’re enjoying your experience using The Plug by XOMAD. We are committed to providing a seamless user experience and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated. We look forward to working again as well!

Rated 5 out of 5 stars

Great experience

Great experience! And great point of contact employees. Very helpful and quick to respond

21 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi Gab, thank you so much for the review! We’re glad to hear that you’re enjoying your experience using The Plug by XOMAD.

Rated 5 out of 5 stars

I had a pleasant experience…

I had a pleasant experience working on this collaboration ! I am extremely grateful to have had the opportunity to connect with brands and build long term partnerships.

19 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi Schiana, thank you so much for the review! We’re glad to hear that you’re enjoying your experience using The Plug by XOMAD. We are committed to providing a seamless user experience and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

Rated 5 out of 5 stars

Easy to follow process, great communication & professionalism

Great working with Fabiola at Xomad. The process was easy to understand, the brief provided was very insightful and the approval process was smooth using Xomad. Great communication too and professionalism. Would love to work with them again. @peruvianprincessfit

17 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi Karla, thank you for taking the time to share your feedback with us - it’s always appreciated. We’ve been working hard on improving The Plug user experience and we are so happy you loved your experience working with us! Let us know if there is anything else we can do to make your next experience even better.

Rated 5 out of 5 stars

Very professional

Its been a pleasure working with Fabiola and the team at XOMAD. They work with top clients, have a great response time and communicate deliverables and expectations clearly. I look forward to working on most projects with this company.

17 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi Madeline,

Thank you for taking the time to review your most recent collaboration with MyFitnessPal. We are so glad to hear that you had a positive experience working with us for this campaign.

We will pass on your compliments about Fabiola - she works hard to meet expectations like yours, and we’re happy to hear she hit the mark for you.

We hope that you’ll keep using our platform for future collaborations + campaign opportunities.

Until then, we’re here if you need anything :)

Rated 5 out of 5 stars

Definitely FIVE Stars

Five stars for real! I have absolutely zero complaints about The Plug by XOMAD, because, well, working with them was absolutely seamless! I knew exactly what I had to do and when I had to do it, or in other words, the communication between them and myself was wonderful! I will absolutely work with them again in the future if an opportunity presents itself!

17 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hey GG, thank you for taking the time to share your feedback with us - it’s always appreciated. We’ve been working hard on improving The Plug user experience and we are so happy you loved your experience working with us! Let us know if there is anything else we can do to make your next experience even better.

Rated 5 out of 5 stars

I’ve worked on several projects with…

I’ve worked on several projects with The Plug and have had nothing but amazing experiences. I’ve always been paid on time and communication has been spot on.

12 January 2022
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi Kristin, thank you so much for the review! We’re glad to hear that you’re enjoying your experience using The Plug by XOMAD. We are committed to providing a seamless user experience and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

Rated 5 out of 5 stars

We had a very easy time with one of our…

We had a very easy time with one of our collaborations. Fabiola is so hands-on, knowledgeable, patient, and really understanding of the influencer market. She is great! We would definitely use this platform again and recommend it : )

27 August 2021
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Dear Maria, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Fabiola. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! :)

Rated 5 out of 5 stars

Love Working with The Plug by Xomad!

Love working with The Plug by Xomad. They are professional and have a great network of influencers to choose from. They follow through with action items and if the influencer does not deliver, they are taken off the platform. Great communication and super friendly people!

25 August 2021
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Dear Celine, thanks for your review. We are thrilled that you loved working with Xomad. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Looking forward to working with you again sometime soon! :)

Rated 5 out of 5 stars

Excellent platform to connect with new influencers!

Excellent platform to connect with new influencers! Each campaign we have posted on The Plug has been very successful and a great way to build new relationships. Definitely would recommend to brands of any size.

24 August 2021
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi CR Social! We are thrilled that you love your experience, and that your campaigns were a success! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words!

Rated 5 out of 5 stars

I'm a partnership specialist and I was…

I'm a partnership specialist and I was looking for a group of influencers for my current client. This website was a lifesaver! I love it and it's perfect for influencer marketing. <3

13 August 2021
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Dear Nichimyo, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! :)

Rated 5 out of 5 stars

Great platform!

The platform is very easy to navigate and is a great opportunity to get the word out for your products. It allows you to reach a broad network of content creators of various backgrounds/areas of interest in a matter of days and there's a lot of flexibility when it comes to building your campaign.

3 August 2021
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Hi Maria! Thanks for leaving us such a wonderful review. We're happy to hear you've had such a positive experience! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day :)

Rated 5 out of 5 stars

Great

It was nice to find different influencers through one platform. Convenient to post and user friendly.

17 June 2021
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Dear Naomi, we are thrilled that you loved your experience! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! :)

Rated 5 out of 5 stars

Fantastic experience!

Fantastic experience!
The Plug is a great platform for finding partners and influencers for social media campaigns. They have a fantastic network and a simple interface to create and navigate ads. Highly recommend!

21 May 2021
Unprompted review
The Plug by XOMAD logo

Reply from The Plug by XOMAD

Dear Katya, thanks for leaving us such a wonderful review. We are thrilled that you love your experience on The Plug. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day :)

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