The hotel is good and the beds are very comfortable. Breakfast is quite good and offers a nice variety. However, the hotel would be absolutely perfect if they provided room slippers, a laundry bag,... See more
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A very pleasant experience. The hotel room (3 people) was adequately spaced and the room and bathroom were very clean. The only exception being the sheet on the duvet which had a stain and which wasn’... See more
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We only stayed here for a day as we needed a place to crash following an all-nighter, so I can't really talk about the facilities. I can talk about the very friendly staff, and the hotel being right n... See more
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Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more
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Company details
About XO HOTELS AMSTERDAM
Written by the company
XO Hotels Amsterdam 🛏️
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
Contact info
Molenwerf 1, 1014 AG , Amsterdam, Netherlands
- 0202629263
- info@xohotels.com
- xohotels.com
4.1
Great
10K reviews
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Chased by house keepers to check out 2…
Chased by house keepers to check out 2 times at 09:20 and 09:25 respectively, Disappointed!!
7 August 2026
Unprompted review
Another visit to Amsterdam and again…
Another visit to Amsterdam and again same hotel as first time, of course 🙂
Everything was as expected 👏🏻 top notch
Friendly and kind all staff members makes you feel honestly welcomed.
5 August 2026
Unprompted review
Great room but staff not very friendly
The room was nice with a great shower, nice view, lots of storage, and a mini fridge. The beds were a bit hard and the pillows were too thick with no alternatives. The front desk staff were not very friendly.
2 August 2026
Unprompted review
They dont speak spanish and dont treat…
They dont speak spanish and dont treat us as we expected, at the room some parts were broken ande they dont clean so much
2 August 2026
Unprompted review
Perfect choice for a stay in Amsterdam
Very nice city hotel with spacious and comfortable rooms.
Convenient car park at the hotel. Tram into the city center stops directly in front of the hotel.
XO Hotel Couture is a good choice for a city trip to Amsterdam.
24 July 2026
Unprompted review
One night stay
Hotel location was great and staff was very friendly and helpful. Hotel felt dated and so did the room but the bed was comfortable and furniture seemed newer. Bathroom was clean and shower had good water pressure. Stairs for the hotel are very steep but the elevator worked great so we did not use them. You can get ice from the front desk which is nice on a hot day. Overall a good stay for us for just one night.
22 July 2026
Unprompted review
The hotel is next to a intersection
The hotel is next to a intersection, quite a lot of traffic, but you're in a city. Room- and bathroom size comfortable. The interieur ist quite dark. The light in the bathroom is like candlelight, nice to your skin, but bad for your styling. Breakfast really good, except no fresh fruitsalad.
25 July 2026
Unprompted review
Absolutely wonderful cute hotel
Absolutely wonderful cute hotel.
The staff are super friendly and attentive, they greeted me when I arrived with a very warm welcome and tips about the city.
I have also had some request on room preference and they happily read the notes and gave me what I wanted ! Very professional and approachable people.
The location of the hotel is also wonderful, walkable distance almost to everything and close to multiple tram stops so you will be connected well to the city.
31 July 2026
Unprompted review
Serviceable but not worth the price
Room was okay but a bit rundown. Walls are thin so there was lots of noise from the plumbing and people walking around. Room had a window on the pavement, which wasn’t great because you can’t open it or leave the curtains open. Aside from the downsides, the room was fine and the air conditioner worked well. The location is good, right next to the museums. Overall serviceable but not worth the price.
31 July 2026
Unprompted review
No sense of hospitality & lack of communication
We booked a 2 week stay at the Hotel Artemis in Amsterdam. At check-in our reservation was outright cancelled because of an obscure minimum age policy hidden in the terms & conditions. No effort was made to provide us with any kind of refund, no sense of hospitality or search for viable alternatives. We were very disappointed.
Numerous emails went unreplied for a long time and only generic (maybe AI) redacted responses were then given).
There is also no way to get any contact info from their management team on the website. Try and see for yourself... Would stay away if you have other alternatives.
6 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Joseph,
Thank you for sharing your feedback.
We are sorry to hear that you were disappointed with your experience. However, we would like to clarify that our minimum age requirement is clearly communicated prior to booking.
On the Hotel Artemis website, as well as on our hotels pages, the following information is stated under "Important Information":
"Minimum age to book and stay in our hotel is 18 years old."
This requirement forms part of the booking conditions and applies to all reservations. Unfortunately, when a reservation does not meet these conditions, we are unable to accommodate the booking.
We understand that this situation was frustrating, particularly given your travel plans. However, the reservation was handled in accordance with the terms and conditions that were available before the booking was completed.
Kind regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #best #rated #hotels #amsterdam #book #direct
XO is the way to GO.
Staff and A/C problems
Overall, the real issue is the attitude displayed by the entire front desk staff.
Our room was not ready by 3:00 p.m. as promised, and the staff showed no empathy whatsoever for our situation. We were simply told over and over that the room was not ready. Only after insisting were we finally able to get access to it at 3:30 p.m.
We were dealing with jet lag and had not slept for 24 hours. It’s worth noting that the hotel charges guests if they want early check-in, yet offers no compensation or refund when the room is not available at the guaranteed check-in time.
We returned for one night after our cruise. Since we wanted to avoid going through another unpleasant situation trying to get our room at 3:00 p.m., we decided to simply leave our luggage and go sightseeing later in the day. We arrived around 7:30 p.m.
Our couple of friends and we were given two rooms where the air conditioning was not working at all, and the windows had been left open in the middle of a heat wave. The temperature in our rooms was 29 degrees Celsius.
The front desk agent told us that it would be fine within 30 minutes. Obviously, there was no improvement after 30 minutes, and they eventually admitted that the air conditioning was not working in those rooms.
We asked to change rooms, but we were told that the hotel was fully booked. Thirty minutes later, they told us that they only had one room available.
It is important to mention that it is absolutely not true that the hotel was fully booked, as there were only 8 people at breakfast the following morning compared to the usual number of approximately 100 guests. In addition, around 20 windows were left open.
It is worth mentioning that one of the front desk employees made the following comment about the air conditioning: “It’s not my problem, because if it were my problem, it would have been fixed a long time ago!!!”
2 August 2026
Unprompted review
Had a few nights in the hotel for a…
Had a few nights in the hotel for a city break. It was about 30 minutes by tram into the central station. Access to the tram was right outside the hotel. We didn’t have breakfast but chose to eat out. Reception staff very friendly and helpful. Room was clean and comfortable. Close to the airport by taxi. Would definitely recommend.
31 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Carol,
Thank you for your lovely feedback. We are happy to hear your city break went smoothly and that you enjoyed the clean, comfortable room and the friendly help from our reception team.
A stay like this often suits guests who want an easy base in Amsterdam: the tram right outside, a comfortable room to return to after exploring, and a straightforward connection into the city. It is great to know you would recommend us, and we hope to welcome you again in the future.
Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Room and hotel are clean
Room and hotel are clean. It's a bit basic compared to Park West.
I dislike the bed, it felt extremely hot and sweaty
1 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Frank,
Thank you for sharing your feedback. We are glad you found the room and hotel clean, though we are sorry to hear the bed did not feel comfortable for you.
A good stay should feel restful and easy, with a clean room and a team ready to help if something feels off. If this had been reported during the stay, our team would have looked into it immediately to improve your comfort on the spot. Many guests still value XO Hotels for its reliable service, comfortable setting, and practical base in Amsterdam.
Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Stayed for a long weekend
Stayed for a long weekend, the hotel is very central and convenient for accessing central Amsterdam. Rooms are clean with decent room facilities and bathroom. Reception staff were helpful and friendly. I would definitely stay here again when returning to Amsterdam.
1 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Nico G,
Thank you for your lovely review. We are happy to hear that you enjoyed the central location, clean room, and helpful reception team during your long weekend.
A stay like that is exactly what many guests look for in Amsterdam: a convenient base, friendly people at the front desk, and a room that feels comfortable and easy to settle into after a day in the city. It is great to know the experience made you want to return, and we would be very pleased to welcome you again.
Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Really nice as usual
Really nice as usual. Staff is great and the hôtel is in a good location right in front of the tramway.
29 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Jimmy Lambec,
Thank you for your kind words. We are glad to hear your stay was really nice again and that you enjoyed the friendly team and the great location right by the tram.
That easy connection makes it simple to head out into Amsterdam and come back to a comfortable base at the end of the day. Many guests value that mix of reliable service, convenient transport, and a stay that feels smooth from start to finish.
Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
World Pride was a hit here!
Great location - staff friendly - massive shout out to June who was tremendous! Keep well, Aaron
30 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Aaron Geoghegan,
Thank you for your lovely words. We are very happy to hear you enjoyed the great location and friendly service, and a special thanks for your kind shout-out to June.
It is always nice when a stay feels smooth and welcoming from the first moment, with a team that makes guests feel cared for and comfortable. Many travelers appreciate that reliable, friendly atmosphere at XO Hotels in Amsterdam, especially when it comes with an easy base for exploring the city.
Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Very professional service and clean…
Very professional service and clean room.
The morning front desk person was very knowledgeable and helped find various things to do in Amsterdam.
1 August 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Victor C,
Thank you for your kind words. It is wonderful to hear that you experienced professional service and a clean room, and that our morning front desk team could help make your time in Amsterdam easier to plan.
That local knowledge is part of what many guests appreciate at XO Hotels: a smooth stay, a helpful team, and a base that makes it simple to head out and enjoy the city. It is exactly the kind of friendly, reliable support that helps turn a short visit into a comfortable one.
Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Very good stay!
Very good stay overall. The room was comfortable, the beds were excellent, and I had a great night's sleep. The shower was also very good, and the staff were always polite and helpful.
The hotel is not located in the city centre, but this was not a major issue because there is a train station right beside, with quick and convenient connections to Amsterdam Central Station.
The only negative point was the carpet in the room. It did not seem to be very clean and unfortunately triggered my allergy. Replacing the carpet or improving its cleaning would make the stay even better.
I would also like to give special thanks to the hotel team for the assistance they provided after my stay. I needed documentation to resolve a reimbursement claim with Transavia following a cancelled flight, and the staff were patient, responsive and genuinely willing to help throughout the process. Their support made a real difference, and I truly appreciate it.
Overall, I had a very pleasant experience and would happily stay here again.
5 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Lícia Buchmann de Vasconcelos,
Thank you for your thoughtful review. We’re very happy to hear that you enjoyed a comfortable room, excellent beds, a good shower, and the helpful support from our team.
It’s also nice that the location worked well for you, with the station nearby making Amsterdam Central easy to reach. That kind of smooth connection is exactly what many guests appreciate for a relaxed stay.
We’re sorry to hear about the carpet and the allergy it caused. If this had been reported during your stay, our team would have looked into it immediately and checked if we could move you to our Hotel Artemis, which has wooden flooring in every room.
We also truly appreciate your kind words about the documentation support after your stay. Helping guests in practical moments like that is something we take pride in.
We’re glad you had a pleasant experience overall, and we’d be happy to welcome you back again.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Returning customer
Great staff, location is convenient with a tram close by.
House cleaning very efficient
Coffee machine and fridge in every room
23 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
G.C,
Thank you for your lovely feedback. It is great to hear that you enjoyed the convenient location, the tram nearby, and the comfort of having a coffee machine and fridge in the room.
Small details like that can make a stay feel easy and relaxed — a quick coffee in the morning, a smooth trip into the city, and a clean room waiting when you return. Many guests value that mix of comfort and reliability, along with the friendly team and efficient housekeeping at XO Hotels in Amsterdam.
Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Staff were so friendly and helpful
Staff were so friendly and helpful. Room was lovely and bigger than expected. Air con was 10/10 and already on for us arriving.
28 July 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
E Carrie,
Thank you for your kind words — it is lovely to read that our staff made you feel welcome and that the room was even better than expected. A cool room waiting after arrival can make all the difference, and many guests appreciate that easy, comfortable start to their stay with XO Hotels in Amsterdam.
That is exactly the kind of experience we like to create: friendly faces, a comfortable room, and the small details handled with care so the stay feels smooth from the moment you walk in. It is great to know you enjoyed that, and we are happy it added to a pleasant visit.
Booking direct also gives you 10% discount, city tax included, and direct communication by phone or email.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
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