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Company details

  1. Online Marketplace

Information provided by various external sources

A Online Shopping Store. Tell us about your wish and we will satisfy your wishes.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

17 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.7

All reviews

(17)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Receive wrong color of product

I placed an order for one of their products with a specific color. I received an email stating the product was ready to be shipped but didn't hear anything else about my order. I received the product today but in the wrong color. I don't see a website or link where I can complain and have them send the product I actually ordered and paid for.

5 May 2018
Unprompted review
Rated 1 out of 5 stars

Just Avoid!

1. No contact from supplier after placing order and receiving order confirmation other than marketing emails.
2. Complete lack of response to emails, phone calls and IM
3. No order tracking
4. No shipment tracking
5. Number of weeks go by and still nothing
6. I contacted PayPal and raised a claim
7. Xeroly sent PayPal (still nothing to me) a tracking ID
8. More time passed - checked tracking - a month on and looks like Shipment still somewhere in China!
9. Had to phone PayPal and get refund issued
10. Xeroly website has an American Customer Services number - I get through to voicemail, needless to say no once calls back
11. The website also states that there is order tracking, but no links are provided
12. Basically my recommendation is not to waste your time and risk your money.
13. I don't know if they are a genuine business, but if they are, it's difficult for me to distinguish between them and a scam company based on my experience.

5 December 2017
Unprompted review
Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would. Ordered a 3d lamp from this company and never received it. After repeated attempts to contact the company there was no response. Their customer service line is also out of service. They delete any negative reviews on facebook and never post the negative reviews of their products on their website. Buyer beware. Sadly this company is a scam.

22 November 2017
Unprompted review
Rated 1 out of 5 stars

obviously this is a fraud site

obviously this is a fraud site
I paid for a HD smartphone driver heads up ( 39.97 $) & did not received ( this has been since 6 weeks ) .
I can see here many similar complaints from around the world
they don't respond to mails
even their Facebook site stopped working

28 October 2017
Unprompted review
Rated 1 out of 5 stars

Was given misleading information about …

Was given misleading information about a discount to encourage purchase of a second heads-up display, and no summary of purchase screen showed to review before my order was submitted, in which case I would have known that the additional discount was off the full price, not the promotional price I was paying for the first HUD. They have not responded to two emails, nor a phone call. Do NOT order anything from this company.

20 October 2017
Unprompted review
Rated 1 out of 5 stars

Until they correct my order

Until they correct my order, this stays a one star and should be a zero.

I received my Ultimate 836 Angle-izer DIY Template Tool in a shipping envelope, in an opened plastic baggie with parts in and out of the bag.

No instructions, no "thanks" and their "contact" link didn't work on the sale page. I had to look up Xeroly separately. What a waste of time and money...damn!!

5 August 2017
Unprompted review
Rated 1 out of 5 stars

Check Amazon before impulse buying

Check Amazon before impulse buying! They use all the tricks in the book - limited quantity, countdown clock, perceived huge discount, even a spin the wheel game to give you a further "discount" when you leave the site.
The reality is even with all these discounts you are being ripped off.
Xeroly = ULTIMATE 836 ANGLE-IZER DIY TEMPLATE TOOL - £15
Amazon = £2.94

19 July 2017
Unprompted review
Rated 1 out of 5 stars

XEROLY Angle finder---SCAM or what ??

Order an angle finder from XEROLY well over a month ago and nothing since. They will not answer emails or facebook messages. I received no proof of postage despite several requests.. Does anyone else have a similar experience as this needs to be investigated in my opinion.

22 May 2017
Unprompted review
Rated 1 out of 5 stars

I made an order over 4 weeks ago

I made an order over 4 weeks ago, I have weitten three emails trying to find the condition of my order. One week ago I made an order from Russia and received the package in 5 days by regular post. Is Xeroly a scam company?

13 May 2017
Unprompted review

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