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Xentair International Ltd Reviews 386

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TrustScore 5 out of 5

4.9

Toner Cartridge Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional service and high-quality products. Customers consistently highlight the prompt delivery and the helpfulness of the staff, who often go the extra mile to provide expert support and advice. Many appreciate the ease of ordering and the quick resolution of issues, making the overall experience straightforward and stress-free. However, some people mentioned issues with delivery, noting that their purchases had not arrived or that additional postage costs were incurred. A few other people also felt that some minor components, like mounting screws, were occasionally missing from their orders.

What people talk about most

Product

Reviewers consistently express satisfaction with the product, often highlighting its high quality and... See more

Service

Customers consistently note positive experiences with service, often highlighting its helpfulness,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and next-day arrivals,... See more

Quality

Customers had positive experiences with quality, consistently reporting that products are exactly as... See more

Order

Clients share positive opinions on order, highlighting an easy ordering experience and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We buy consumables and parts (Xerox) from Xentair quite often now and they are very good. They try to go the extra mile, ship the orders in good time and generally do a very good job. Their prices a... See more

Rated 5 out of 5 stars

I received absolutely amazing service from this company. Paul in particular was outstanding. I had a Xerox printer that looked like a complete write-off, especially with Xerox restricting access... See more

Company replied

Rated 5 out of 5 stars

I had a truly excellent experience with this seller. I ordered a WiFi kit for my printer, which was dispatched the same day—impressive speed! Unfortunately, the first kit wasn’t recognized by my p... See more

Rated 5 out of 5 stars

We've been frequently purchasing Xerox consumables and parts from Xentair and have been thoroughly impressed. They consistently strive to exceed expectations, delivering orders promptly and maintainin... See more

Company details

  1. Toner Cartridge Supplier
  2. Copier Repair Service
  3. Office Equipment Repair Service
  4. Printer Repair Service

Written by the company

We are Xerographic specialists and supply parts, toners, drums, spares and fusers for all types of Xerox, Konica, HP, Ricoh and other devices.

Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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Asks customers to review

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Rated 5 out of 5 stars

A fantastic company to deal with

A fantastic company to deal with. I came across them during lockdown when we struggled to get anyone to provide the exact drum we urgently needed. Xentair came up trumps with next day delivery and a great price. I have used them ever since and the service is excellent, and no inflated courier prices to the North of Scotland. Would highly recommend and wouldn't go anywhere else now.

4 August 2023
Unprompted review
Xentair International Ltd logo

Reply from Xentair International Ltd

Thank you so much for your amazing review Yvonne.

Rated 5 out of 5 stars

excellent

Thanks to you, with your company I was able to find spare parts that seemed impossible to find, congratulations for the honest price and delivery times

5 April 2023

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