Recently brought sidemen charity tickets, as always I feel a bit anxious buying second hand tickets incase it’s a scam, but really easy to purchase and received the tickets well before the 48 window... See more
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Easy transaction, tickets received with ease no delays. Somewhat affordable. Thank you will definitely be using this site again.
An easy transaction and the seats were not massively overpriced. I got tickets and all information in good time and everything went smoothly on the day. I can highly recommend.
The service is generally very good. Follow up is also very good. The supplier would get 5 stars. The platform I am giving 4 stars as some things could be explained better before purchase. However the... See more
Company details
Written by the company
Xchange Tickets is an Online Ticket Exchange Marketplace that allows buyers to purchase tickets from vetted and approved sellers. We are specialized in Sporting & Entertainment Event Tickets including popular Concerts, Theatres & Festivals. Fans can trust us for the best available seats at the venue. We take pride in helping people witness thrilling sporting action and entertainment live worldwide. Your satisfaction is guaranteed with ease of use and friendly customer service.
Contact info
3200 Kirkwood Highway, 19808, Wilmington, United States
- +1 (708) 628-5677
- sales@xchangetickets.com
- xchangetickets.com
Great service!!
Tickets purchase was straightforward, tickets were sent before the event and in good time. Had a great day thanks!!
Efficiency of service
Fast delivery rather than last minute ones and fast responses to any queries i had
An easy transaction and the seats were…
An easy transaction and the seats were not massively overpriced. I got tickets and all information in good time and everything went smoothly on the day. I can highly recommend.
Easy transaction
Easy transaction, tickets received with ease no delays. Somewhat affordable.
Thank you will definitely be using this site again.
Gave us a free upgrade
Gave us a free upgrade to the best seats! The ticket handling was quick and efficient, great communication. Tickets worked!!
Recently brought sidemen charity…
Recently brought sidemen charity tickets, as always I feel a bit anxious buying second hand tickets incase it’s a scam, but really easy to purchase and received the tickets well before the 48 window they said I would. Would definitely highly recommend this site and will use again in future myself.
Very good service very good customer…
Very good service very good customer service a bit expensive for the tickets but worth it great seats
Excellent and genuine platform
Excellent and genuine platform. Customer service is incredible.
Received tickets as promised
Received tickets as promised. It was quick & easy to purchase with genuine tickets
The service is very good
The service is generally very good. Follow up is also very good. The supplier would get 5 stars. The platform I am giving 4 stars as some things could be explained better before purchase. However the team followed up very well and took care of any concerns I raised.
Beat service in all aspact
Beat service in all aspact !
Recommonded 10/10
The process is very nice
The process is very nice. What I found is when you sell a ticket, you instantly collect the money. Then when your customer sell a ticket why you are not disbursing the money instantly? I sold 4 tickets but I didn’t get my money even for the first ticket I sold more than 12 days ago. This should improve.
Great communication from seller and…
Great communication from seller and xchange. This seller was the best with great communication.

Reply from Xchange Tickets
Easy interaction, not intuitive links
The biggest complaint was that finding the tickets was not easy when clicking links in the email notifications. The links should do to the tickets not the ticket management screen. I had to search and reread instructions multiple times to locate my tickets and instructed others in how to do it.

Reply from Xchange Tickets
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