Xceptionalescapes Reviews 2

TrustScore 4 out of 5

3.8

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Company details

  1. Travel Agency

Written by the company

⸻ Personal Travel Consultant – Tailor-Made Travel, Expertly Planned We’re your dedicated Personal Travel Consultants, offering bespoke travel planning and booking services for holidays, honeymoons, business trips, and more. With expert knowledge, insider access, and a passion for travel, we handle every detail—from flights and accommodations to excursions and special requests—so you can relax and enjoy the journey. Personalized, stress-free travel with a trusted touch.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

Great communication and service

We explained what we wanted from our holiday and the agent listened and provided options that were relevant (and it was NOT a package holiday!). They were happy to fine tune it to fit our exact needs and it meant we had a great holiday.
Communication was great throughout and made the process of arranging a holiday stress free! Will use again.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

A great holiday in Toronto and Chicago

Xceptional Escapes organised a week's vacation in Toronto and Chicago, so time was limited. We worried about the tight airline connections; but in the event everything went seamlessly. The hotels arranged were both high quality and good value. Xceptional Escapes organised several local tours for us - food tours in both locations; Niagara Falls; and a Gangster Tour in Chicago. They were all excellent. We had made some adjustments between initially booking and going away, and Xceptional Escapes changed the arrangements without fuss. We had an excellent holiday, and have already booked a further long-haul week's break through them for July.

23 April 2025
Unprompted review
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Reply from Xceptionalescapes

Thank you so much for your kind words! We’re thrilled to hear you had a great experience. 😁

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