My first time purchasing from this website and they were awesome from pricing, shipping, information, support response and easy canceling of an order. Will definitely keep purchasing my Launch product... See more
Company replied
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See what reviewers are saying
Great customer service very friendly highly recommend Definitely recommend to a friend Keep up the great work 💪
Company replied
Gotta be skeptical of any site from China but I proceeded with caution and was rewarded! I could not be happier to find this company. I needed support desperately. I stuck it out on a limb and send... See more
I got in touch with Ivan to ask what could be done so I could update my scanner. He got in touch with me very quickly I asked him for help updating my scan tool, he got back to me with the update sup... See more
Company details
Written by the company
LAUNCH is one of the first high-tech enterprises who dedicated to auto diagnosis, test, maintenance and the R&D and production of tire-related equipment.Self-designed and developed software products, achieved high achievements in technical research in the field of automotive testing, has been committed to research in the field of automotive technology, providing customers with automotive testing related software design, maintenance, updates and after-sales support services, always uphold the spirit of professionalism and innovation. To deliver the best service to our customers, LAUNCH and we, X431Tool.com makes effort to understand each end-users' needs, and translate those needs into superior products by maximizing our research and development and manufacturing capabilities LAUNCH has many kinds of obd2 diagnostic tools: Launch Professional Diagnostics Launch PAD VII Elite, Launch PAD V Elite, Launch X431 PRO5, LAUNCH X431 PRO3S+, Launch X431 V+, Launch X431 V, Launch X431 PRO3 APEX, Launch PRO elite and so on; Heavy Duty Diagnostics Launch X431 V+ SmartLink HD, Launch X431 Smartlink C V2.0, HD software; Launch Creader Series ( CRP919X, CRP919X BT, CRP919E BT, 4 System Scanner, etc); Professional X431 IMMO tools X431 IMMO Plus, X431 IMMO Elite, XPROG-3 GIII, etc, click here to get more tool you need.
Contact info
LonggangRoom 104, First Floor, Building A1, No.9 Tang Keng Road, Liu Yue Community, henggang street, 518000, Shenzhen, China
- 18186426016
- sales@x431tool.com
- x431tool.com
Clear as I wished
Clear as I wished, Highly recommend, now I have full license for my scanner, Thank you Ivan and Team
25 August 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Great service,very fast shipping.Launch…909X
Great service,very fast shipping.Launch 909X
10 July 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Great price and excellent customer service
Great price, have updated a launch pad 7 and autel ms906 pro and it was super easy and great price
2 July 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Excellent service, super efficient and above all reliable.
Efficient, very timely and reliable.
11 June 2025
Unprompted review
Reply from x431tool.com
Dear Klet
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Great prices great products and super customer service very satisfied
Very professional help Ivan was fantastic stayed in touch I found a great deal on a subscription renewal I've been putting off till I found X431tool.com Very professional communications and emails very precise I'm just couldn't say enough about how good they are I'm sure glad I found them on the on the internet I've had several other companies but they told me it would be 3 days or more for the update and this this took overnight and it was done my subscription update was done that quick I will definitely be buying tools and subscription updates from this company in the future they stay in touch they don't leave you hanging in there more than open to answer any questions or providing you with the help you need I would give him 10 Stars if I could thanks to Ivan and all his super quick professional help and all his emails and staying in touch I will be in touch with them and for future needs thanks again! Their pricing was fantastic from what I needed nobody could come close no complaints just compliments thanks so much!
David Ohio USA
11 June 2025
Unprompted review
Reply from x431tool.com
Hi dear David,
It is so touching to receive such a heartfelt and sincere comment from you! Thank you! We always strive to give our customers the best service possible, and appreciate your encouragement to keep me motivated! It's my pleasure to have a such a nice customer like you ^U^!
We will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Launch x431 software renewal
Over the years,I have used pretty much every scanner in the market and I must state that I have been extremely pleased with my launch products. I am on my 3rd tablet in 16 years and have always had awesome experiences. Ivan is a great and always ready and responds promptly. Thank you very much
19 May 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
The perfect transaction
Great customer service to back up agreat product at a reasonable price, can not recommend enough.
20 May 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Update for CRP 429
Easy transaction, updated my unit within 24 hrs, excellent communication with client. Will deal again for next year renewal.
6 April 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Great products
Great products, fast communication, very effective shipping, happy customer.
4 April 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Very fast and great service and easy…
Very fast and great service and easy subscription update. Took very little time at a fair price. Ivan was very helpful!
17 March 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Very easy and smooth process
Very easy and smooth process. Ivan explained and offered instructions on how the process works. Was very quick in getting me the subscription card. Would be great if all companies offered this level of service
14 March 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Highly Recommended
Super, super friendly, straightforward and easy to work with vendor. Had my device shipped to the States inside the window and it arrived < 1 week after I ordered. Thank you!
28 February 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
I was helped right away and given a…
I was helped right away and given a link right to what all I needed which made it very simple. Thank you for the great customer service
6 March 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Super Fast service A+
Great service, bought a 2Yr renew for my X431, super fast service, my scanner is up and running 100% again !!!
3 March 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Great customer service and prompt response
I had an awesome experience with the customer service. Ivan was very clear and prompt throughout the entire process. I purchased two subscription packages for my launch device (X431 PAD V Elite IMMO Add-on and Standard software configuration). The integration was smooth. After purchasing, make sure to follow the instructions to provide your device’s serial number. Also, monitor the email address you inputted in your profile to receive the renewal card information. Thanks for reading this review! I hope you have a great day!
3 March 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
It was great to find what I needed
It was great to find what I needed! They under promised and over delivered on their service. Thank you!
27 February 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
The staff was so helpful and responds…
The staff was so helpful and responds quickly
26 February 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Any problem please feel free to contact me:
Email: sales@x431tool.com
Whatsapp: +86 18186426016
Best Regards
Ivan
Recommended
25 February 2025
Unprompted review
Reply from x431tool.com
Dear
We appreciate your support and love to X431tool.com.
With your encouragement, we will try our best to do better in the future and provide you and every customer with the best quality products and services at the best price.
Wish you have a wonderful day. May the joy and happiness surround you today and always!
Best Regards
Ivan
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