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X²O Badkamers Reviews 

13,653
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Diego was a great advisor. He was very patient and proactive. He generated two different layouts for our bathroom and gave us two separate quotes. He also gave us very useful tips that were particular... See more

Rated 5 out of 5 stars

Omg the best attention I’ve gotten in NL, about ANYTHING. I was in the Bijlmer Arena store, the seller knew so much, gave advice, I would go back to this store anytime

Rated 5 out of 5 stars

My experience with X2O purchase at Villa Arena was amazing. From the moment I met the sales person : Muriel, I knew, I was in a good hands and basically, because of her professional experience and gre... See more

Company replied

Rated 5 out of 5 stars

We have been to multiple showrooms but in none of them we have felt so welcome as in this one. Starting from the very well organized space that was easy to walk around and find things, to the selec... See more

Company details

  1. Bathroom Supply Store

Waarom X²O Badkamers?

Written by the company

Dubbel zo blij met korting op jouw badkamer
Van een badkamer van X²O word je pas écht dubbel zo blij, want dankzij onze aanpak – zonder tussenpartijen en dankzij efficiënte processen – kunnen we je het hele jaar door héél voordelige prijzen bieden. In al onze showrooms én in onze webshop.
Dubbel zo blij met jouw keuze
In onze showrooms vind je zo’n 70 inspirerende voorbeeldbadkamers op realistische grootte. Bij ons geen gesjoemel, maar een vrijblijvende en transparante offerte én een laagste prijsgarantie zodat je nooit te veel betaalt.
Dubbel zo blij met onze service
Daar bovenop ontvang je tot 10 jaar garantie. Wist je al dat wij 95% van ons assortiment uit voorraad kunnen leveren. Zo kun jij snel aan de slag met jouw project! Niet zoveel haast maar wel profiteren van de beste prijzen? Wij kunnen jouw bestelling tot wel 12 maanden gratis opslag. Dat geeft een goed en georganiseerd gevoel. Jij blij, wij blij.

Contact info

Dubbel zo blij mee

Eindeloze badkamer inspiratie bij jou in de buurt!


4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(13,653)

1,845 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

Perfect service and products. Im an interior designer and have always used this company for buying things for my clients.

28 January 2025
Rated 1 out of 5 stars

Customer service ignoring messages

I'm sure that many people have a great experience with X2O. This is probably related to situation when everything goes well. However, if you come in situation that you need answer from customer support, you will not get it. 3 weeks of ignoring my request. I assume that I received a faulty product. I reported this and support doesn’t care to help out.

28 October 2024
Unprompted review
X²O Badkamers logo

Reply from X²O Badkamers

Hi Daniel,
Thank you for bringing this to our attention.

We're genuinely disheartened to hear that your experience fell short of expectations, especially when it comes to addressing your concerns. Transparency and prompt service are core values at X²O, and we're sorry if we missed the mark in your case.

We absolutely want to get to the bottom of this, particularly because we stand by the quality of our products and the warranty promises we make. It's important to us that our clients enjoy years of carefree enjoyment with their purchases, which includes addressing any issues with faulty items swiftly and effectively.

We're eager to turn your experience around and hope to regain your trust in the near future.
Warm regards,

X²O Team

Rated 5 out of 5 stars

Excellent experience

Had an excellent experience purchasing items for renovating my bathroom at X2O. I visited twice and every time, despite being very busy, the staff available helped me and guided me answering in detail to all my questions. The products look very beautiful and at great prices, compared to their competitors.
Kudos to them also for selling their products to the same exact price both the private customers and plumbers /construction companies, unlikely what their competitors do ( presenting products at much higher prices to private people but then selling the same with hidden discount to plumbers, so plumbers get their hidden bribe). Chapeau to X20 for their transparency and honesty.
Just a little advice : you may want to present all your shower panels (panneaux muraux) as little samples (10x 10cm,for example) as it is not possible to display them all in your showroom, but it is important for a customer to see in reality and touch them.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Good products, excellent service

I've purchased all of my bathroom equipment here and the quality of the products is great, but the service is even better. I had to make an adjustment to our shower head which required some extra parts and the showroom in Bruges sent them to me free of charge the next business day!

19 August 2024
Unprompted review
Rated 3 out of 5 stars

Very nice products little bit of a…

Very nice products little bit of a pushy sales team and the advert on tv should be changed because children will copy running and jumping into the bath...

3 June 2024
Unprompted review
X²O Badkamers logo

Reply from X²O Badkamers

Hi Damian,
Thank you for your positive feedback.

It is a pleasure to know that your purchase met your expectations.

We hope to hear from you soon.
Kind regards,


Het X²O team

Rated 5 out of 5 stars

Thanks Jeffrey

Jeffrey who take car of us during this purchase but also a previous visit, spend a lot of time with us, given many valuable advices, help to choose the right product. He also helped us to remove product from the showroom to pick up.
A great experience

4 February 2024

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