i had never used a casino site before so the lobby was the bit i was most worried about, thinking it would be a wall of flashing things i did not understand. it is not. there is a search box, a set... See more
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I was not planning to write anything, but the bus was running late and I ended up testing the casino more than expected. free spins showed after a refresh, and the count matched the casino message. Th... See more
I wrote formally, as is proper. Weeks later, not even an acknowledgment. Dreadful standards.
The customer says their account was blocked after reaching a higher loyalty level and claims they lost rewards and tickets during the process.
Company details
Written by the company
Porównaj kasyna z szybkimi wypłatami w Polsce, przejrzystymi zasadami płatności i wygodną obsługą konta.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reviewed each line of the bonus…
Reviewed each line of the bonus conditions. Playthrough was stated plainly.
Bonus progress tracker refreshed later
Bonus progress tracker refreshed later, yeah.
The KYC screen marked my image as too…
The KYC screen marked my image as too dark. A fresh photo by the window was accepted shortly afterwards.
Harper picked up the contact form case…
Harper picked up the contact form case and restored my missing free spins, good enough for me.
Kundeservice var høflig
Kundeservice var høflig, men svarene løste ikke mit problem. ��
Loss limit increase is instant
Raising limits: immediate. Lowering them: seven days. The asymmetry is the business model.
Nobody answered my letter
I wrote formally, as is proper. Weeks later, not even an acknowledgment. Dreadful standards.
The wheel spins before you look
The daily spin played itself while the page loaded. Whatever I won or lost, I never saw it happen.
The adverts promise the moon
Grand winners, confetti, easy money. The reality is pending withdrawals and small print.
Referral tracking is broken
Three referrals completed, one counted. The tracking link apparently fails silently. My network, their gain.
Their dispute form eats itself
Submitted the formal complaint form twice. Both submissions vanished without a reference number. By design, one assumes.
My old game is gone
Played the same simple slot for years. Removed without a word. Loyalty to a game means nothing here.
A customer reports waiting several…
A customer reports waiting several weeks for a cashout, experiencing issues with payment methods, and receiving slow customer customer support responses.
The reviewer says a promotional mail…
The reviewer says a promotional mail offer did not provide the promised free plays, required a payment instead, and resulted in frustration with automated customer support.
A customer gives a very short negative…
A customer gives a very short negative review, saying they cannot win.
The reviewer criticizes the platform
The reviewer criticizes the platform, claiming the displayed RTP is inaccurate, customer support team is poor, bonuses disappear, and games experience technical issues.
The reviewer says chat customer support…
The reviewer says chat customer support is too limited, winnings are difficult to achieve, and payouts take too long, although they acknowledge the game selection and email customer support.
The reviewer criticizes promotions
The reviewer criticizes promotions, claiming free spins and bonuses did not provide results and that customer support agents were unhelpful.
A customer says their VIP level dropped…
A customer says their VIP level dropped unexpectedly despite having more points and questions the monthly review process.
The reviewer reports a payment issue…
The reviewer reports a payment issue caused by a system bug while trying to maintain a streak.
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