absolute garbage
absolute garbage, you buy it and nothing works it just keeps telling you to buy it again...when you try to cancel you get no response. It's a scam and a ripoff
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absolute garbage, you buy it and nothing works it just keeps telling you to buy it again...when you try to cancel you get no response. It's a scam and a ripoff
I have enjoyed the games although I play a very limited selection. However recently things have gone wrong and the so called helpline and not responded at all.
Zylom was fun for a long time, but the last 3 years the fun has gone.
1. They are just not answering e-mail with questions
2. Most of the time it not easy getting a game to start.
3. Now (as of 29.08.25) their website has been offline, games won't load and I'm done. I just need to figure out how to stop the payment without access to my account...
Edit:
"Unfortunately, we didn’t receive a response to our previous request for more information, which we needed to assist you further."
I didn't receive a request.

Reply from Zylom
I'm a very annoy 6year funpass member my membership is up to date but i'm very perturbedg I use funpass for myself and seven childreni've tried different combinations and it used to keep me log ged on i'm having no luck at all.I also used 2 gam ecredits to buyu 2 games shouldhave been redeemed but wern't Was lucky in a way i noticed it on my bank statement I am request a full refund zylom have had a lot of money f\
~dover the years
wouid have ended up paying £70 for 2 games this should be a very good 7out of 7 review ,now I'm not so sure
I have a FunPass and love their games and their customer support is super fast.
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