Zizzi Ristorante Reviews 

Amazing food is delicious real Italian feelings

Zizzi’s at Westfield White City.
I was extremely impressed by the customer service of this restaurant. All the staff were friendly and catered to my needs. They went out of their way to talk to me and my friend and make us feel welcome. We especially was made welcome by Lizzie who was extremely helpful and made our experience worth while. It would definitely be a place to come back to.

Went to the Bromley restaurant last night. The young person serving us was faultless. However, the pizzas were not. I had a three cheese one. I couldn’t find any cheese…..and I looked….and, bizarrely, the whole thing was covered in very sweet caramelised onions which were vile.

Bad food, I cannot believe how much I spent when I can get shop bought food that tastes better.

Our recent visit to Zizzi at London - Central St Giles was a complete letdown. Despite arriving 20 minutes early for our reservation, we were kept waiting additional 20 min even after our reservation time, while a larger group that arrived later was seated ahead of us. The understaffing issues were evident, leading to long delays and subpar service. Our requests for assistance were largely ignored, and the overall experience was marred by poor communication and a lack of attention from the staff. Regrettably, this has been my worst dining experience, and I cannot recommend this place to others.

Zizi's St David's Cardiff. Dining experience overall was really poor. Visited with a table of 11. All had 30% off vouchers. But had to pay as a table... Nobody said anything beforehand.

Sever was rude and poor service. Spoke with Manager and just as rude.

Food was average at best too. Drinks were like warm.....

Won't be going back here again.

On a mobile while cooking food!!!

Had ordered via a popular delivery service and I have to say I was not disappointed. It’s never going to be the same as eating in the Resturant, however the portion sizes were good and I loved it so much I ordered again a few days later. Working long hours it really did hit the spot. Value good, quality good overall very happy. Thank you Zizzi Milton Keynes.

We came to zizzis in lakeside for our anniversary celebration. It was decorated very nicely and had a good atmosphere. A few issues we encountered were as follows: ordered a bottle of wine, didn't see this until after our starters were served. Overall we found the service a little slow and we weren't in any particular rush. Enjoyed the starters. Main was good although there was a fry left in my husband's pasta which was a little disappointing. Dessert was okay, I ordered the tiramisu and the whole top part was completely frozen. I just scraped this off and ate the rest but was not too pleased with this. Overall it was an enjoyable dinner with a few minor issues.

went today with my wife to eat pizza and drink wine on lakeside there were free a few free tables. the administrator came up and said there are only two of you, we are not serving you because we are waiting, maybe a bigger company will come. it was not very pleasant for us! We will not come there again and do not recommend it to anyone!

I was going there at Hornchurch branch after a while, and noticed on the entrance door the poster "we are cashless" so I just didn't go. Cash is king and we need to have a choice. So no Zizzi anymore for me.

Went to Cambridge Regent Street a couple of years ago, it wasn't good.
Decided to give it another try this evening during the Xmas break.
Server asked what drinks we'd like, 2 cappuccinos we said, but no hot drinks were available, even though they were on the drinks menu, same with still lemonade, annoying.
Starters took 40 minutes to arrive, we were given the wrong mains, but this was quickly rectified.
Tried multiple times to get attention as we wanted to pay and leave, as we'd been there 1 hour and 45 minutes.
Then the server said our gift card wouldn't scan, so we had to pay in full with a credit card.
Definitely won't ever go back.
Cannot recommend.

On 28/12/2023 my wife and I, went to Zizzi in Greenwich. We were served by two different waiter. The first one wanted to take the all order, and was not happy, when we said, sorry but we would like first the starter, then we will order the main course. The starter was calamari, and it was O.K, then my wife was satisfied with it's Roasted Mushroom Risotto, but I received a dried Truffle & Pancetta Carbonara with no sauce. I told them the truth about my experience, which if you want to have proper Italian food, it is better to go to an Italian family restaurant like Lorenzo in Crystal Palace, Pinocchio in Brighton etc.... but group like Zizzi don't spend time to train employees properly.

Leicester Highcross restaurant
Have visited many times and never had such poor service as we did today. They sat us right next to the kitchen, the lady that seated us told me due to my allergy of mushrooms I should order a pizza instead of pasta as they can ensure no mushrooms would touch my pizza, and couldn’t guarantee that with a pasta dish, well that irritated me because all the ingredients were in the same area of the kitchen we could see this because we were sat on top of the kitchen essentially, but also I’d told her I’ll just choose something with no mushrooms in it, and having looked at the pizzas there were roughly 15 flavours, and only 2 of them didn’t have mushrooms which was laughable. My husband ordered a mocktail due to driving, tasted like Alka Seltzer, I ordered the pineapple spritz, and received half a glass of nothing that resembled pineapples, not even sure it had spiced rum in it and to be honest I could have ordered a soda water which would have tasted the same but cheaper.
The meal came, half the portion I have received previously, the chicken was tough therefore was left. My husbands meal he could have picked up from Marks and Spencer’s and it would have been nicer. The waiter said do you want some Parmesan this is where I expected the cheese block to be grated on our meals, no we got some shop bought pre grated rubbish in a little cup, also we had ordered two pasta dishes so two cups would have been preferable but we received one between us both. No one came to check on us, to say how is your meal, or do you want more drinks, we decided at this point it wasn’t even worth complaining because it was hard enough getting a bill, and we’d have been sat there even longer if we hadn’t noticed you could pay online via the bill, because getting a member of staff to come to you with a card machine was out of the question. Put it this way we will not be going back. It’s a shame it’s gone down hill.

We ordered over £85-00 worth of food to be delivered on the 26-12-23 it arrived bland and stone cold absolutely disgusting

Just had a pre theatre meal at Nottingham. When I saw how busy it was especially with the Christmas Market being on I was a bit apprehensive. I needn't have been, the staff were so organised and efficient and all with smiles.
Great service and lovely food.
Special thanks to the lovely waitress with the long, dark,curly hair, sorry we didn't get your name. Well done all at such a busy time. 😊

In London yesterday with family, we usually go to Bella Italia which we enjoy. However it was very booked so we ended up at Zizzi in the Strand. The food we ordered was extremely overpriced for what it was, and it wasn’t even that great very bland no offer of Parmesan no offer of sauce nothing. The staff were not attentive at all to the point where you have to order anything else you want or need from a QR code. The cheek here is they add 10% service charge, really? Don’t bother with the coolers I had a raspberry and mint soda at the cost of nearly £6. It was tiny and tasted like raspberry squash. Bottom line £80 for three peoples food, tasted like rubbish with no service at all. Never going back.

I love the food you are a really good restaurant I would really recommend you to people that want to try something different

Attended the Gloucester restaurant at 430pm to be told that they had run out of pizza dough! Really?
Ordered some fresh pasta and my wife saw them warm it in a microwave!
Last time I will be going there. Their standards have fallen so far. One of the waiters was wearing a hoody with the hood pulled over his head, I didn’t know whether he was going to serve or mug someone. Not good.

Ordered a mushroom risotto for delivery. For the price, it was ridiculously small. Will not be ordering from Zizzi again as such poor value for money.