ZeroBounce Reviews 

2,127
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service reliable, fast, and highly accurate, significantly improving email performance and reducing bounce rates. Many appreciate the user-friendly platform, intuitive dashboard, and seamless integrations with other tools, making email validation effortless and efficient. Reviewers frequently highlight the exceptional customer service, noting the team's responsiveness and helpfulness, which sets them apart. The detailed and easy-to-understand reports are also valued, providing clear insights for effective email marketing.

What people talk about most

User experience

People report positive experiences with user experience, consistently praising the platform as easy to use,... See more

Service

Customers report overwhelmingly positive experiences with the service, often describing it as exceptional,... See more

Website

Consumers find the website to be positive, highlighting its ease of use, intuitive interface, and seamless... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Marketing

Clients share positive opinions on marketing, with many reviewers calling it a "game-changer" for their email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ZeroBounce has been amazing for us. We send a lot of emails, and before using it, we had issues with high bounce rates and poor deliverability. After switching, the difference was clear right away... See more

Company replied

Rated 5 out of 5 stars

As an email markeing provider, we get lists from clients that need to be cleaned and updated. ZeroBounce has helped us save senderreputaion for many clients with their fast,easy to use mailing list cl... See more

Company replied

Rated 5 out of 5 stars

ZeroBounce is a great service! We use it every year to clean up our mailing lists before sending out holiday cards. It is very easy to use, fast, and gives detailed and accurate results including a c... See more

Rated 5 out of 5 stars

I really appreciate the thorough reporting, which is also simple and easy to understand. They provide separate return files for each category as well as one complete file, making reintegration a breez... See more

Company replied


Company details

  1. Business to Business Service
  2. e-Commerce Solution Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Media Company
  6. Online Marketing Agency

About ZeroBounce

Written by the company

ZeroBounce is an email validation, deliverability and email finder platform helping more than 400,000+ businesses reduce bounces and land their emails in the inbox. We improve your connection with customers and prospects so you can make more sales with email.

ZeroBounce removes invalid email addresses, eliminates bounces, validates IP addresses and verifies key recipient demographics.

ZeroBounce also offers a suite of deliverability and list enhancement tools: an email server tester, an inbox placement tester and a blacklist monitoring tool. Activity Data, ZeroBounce's newest feature, identifies subscribers who've had email activity in the past year.

ZeroBounce Gurantees an minimum of 99% Accuracy

Minimum Accuracy Is 99%

Other companies say it, we put it in writing. ZeroBounce, the leader in email validation, makes you the promise of cleaner and safer email lists. We guarantee the following accuracy rates at a minimum: 96%+ Accuracy rates on AOL, Yahoo, and office 365 email accounts. 99% Accuracy rates on everything else. How the Guarantee works: If the accuracy rates are below these thresholds, we will refund 5 times the amount for each 1%. Let's say you have a 97% accuracy rate, which is 1% below the guaranteed threshold of (99%+ Accuracy rates on everything else). We will refund 5 x 1% (or 5%) of your total validation cost for those emails. If your accuracy rate is 2% below the guaranteed threshold, our refund will be of 10% of your costs. If it's 4% below, the refund will be 20%, and so on. In order to qualify for the guarantee, the following conditions must be met: You only email the _valid.csv and remove all toxic and disposable domains. You email the list within 72 hours after cleaning. Bounces must be invalid emails (Hard Bounces). Bounces due to spam content, blacklisted IP's, technical Issues, Invalid Mail Configuration, throttling, etc do not qualify for the guarantee. The minimum list size must be 1000 emails. This list must be an opt-in list that you collected and not purchased from a 3rd party You must provide an export of your full mailing of all emails you sent to and their bounce responses (the actual SMTP Codes of the bounces), not your email sender classifying it as a bounce.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,127)

405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zero Bounce is a little more expensive…

Zero Bounce is a little more expensive than the other email validation tools, but the advantages it offers are beyond the rest, and it has a much better user interface, along with delivering high accuracy and an email finder and validation experience. Definitely trust this just as much as NeverBounce, but with better tools associated with the higher price, all in one place. Will keep using this service for the foreseeable future. Thanks,

16 September 2025
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Reply from ZeroBounce

Thanks, James!

We really appreciate your thoughtful feedback. It’s great to hear that the accuracy, interface, and extra tools have been worth it for you.

We’re glad to have earned your trust and look forward to supporting you for a long time to come!

Rated 5 out of 5 stars

Great Service

awesome company, nice people to work with, very easy going.

verification service works as expected and it s easy to integrate

15 September 2025
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Reply from ZeroBounce

Thank you, Razvan!

We’re so glad to hear you’ve had a great experience with both our team and the platform. It’s wonderful to know the verification service has been easy to integrate and works as expected.

We appreciate your kind words!

Rated 1 out of 5 stars

Unorganized Process and Lack of Professionalism

The quality of their output also suffered because of this lack of structure. Instead of a smooth, professional experience, I found myself constantly having to follow up and push for progress. Overall, their working process doesn’t reflect reliability or efficiency, which makes it very difficult to trust them for important projects

4 September 2025
Unprompted review
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Reply from ZeroBounce

Hi Alexa,

Thank you for leaving a review. We’re not sure we fully understand your feedback and we'd appreciate the chance to learn more.

If you’re open to it, could you please reach out to our support team at support@zerobounce.net or through the live chat on our website? If it’s easier, feel free to share the best way for us to contact you, and we’ll gladly reach out directly.

Thank you,
Team ZeroBounce

Rated 5 out of 5 stars

Great detailed reporting

I really appreciate the thorough reporting, which is also simple and easy to understand. They provide separate return files for each category as well as one complete file, making reintegration a breeze. There is also the option to score your catch-all addresses so that you can make informed decisions on how to treat those addresses. The turnaround time is also very fast.

15 September 2025
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Reply from ZeroBounce

Thanks so much, Barbara!

We’re happy to hear the reporting makes things easier for you and that the file organization and catch-all scoring are helping with your decisions. It’s great knowing the speed has been a plus too!

Rated 5 out of 5 stars

Zerobounce review

Its good for email verifications

15 September 2025
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Reply from ZeroBounce

Thank you for reviewing ZeroBounce, Ayush.

It is a delight to see your five-star review and to know that it's doing a great job for email verifications.

We appreciate your feedback.

Rated 5 out of 5 stars

I’ve been using ZeroBounce for email…

I’ve been using ZeroBounce for email verification, and it has significantly improved my email deliverability. The platform is highly accurate, catching spam traps, disposable addresses, and invalid emails with ease. The interface is user-friendly, and their customer support is prompt and helpful. It’s an essential tool for anyone serious about email marketing and maintaining a healthy subscriber list.

14 September 2025
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Reply from ZeroBounce

Thanks for the kind words, Soumyajit!

We’re so glad to hear ZeroBounce has helped boost your deliverability and keep your list healthy. It’s great knowing the accuracy, interface, and support have all been valuable for you .

We appreciate you sharing your experience! We're always here for you.

Rated 5 out of 5 stars

Chief Operating Officer

As an email markeing provider, we get lists from clients that need to be cleaned and updated. ZeroBounce has helped us save senderreputaion for many clients with their fast,easy to use mailing list cleaner and de-duping services. We use them on all client lists. Highly recommended.

13 September 2025
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Reply from ZeroBounce

Thanks for sharing this, Bob!

It’s great to hear how ZeroBounce has helped you protect your clients’ sender reputations and streamline list cleaning. We’re glad it’s become such a reliable part of your process.

Thanks for recommending us! We're always here for you.

Rated 4 out of 5 stars

Good

Good, but may can better

12 September 2025
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Reply from ZeroBounce

Thanks for your feedback, Martin!

We’re glad to hear you think it’s good, and we’d love to make it even better for you. Could you share a bit more about what you think could be improved? Your input would really help us continue to improve.

Thank you, Martin for giving us your feedback!

Rated 5 out of 5 stars

Zerobounce is easy to use

Zerobounce is easy to use and provides great data to help improve my email deliverability.

11 September 2025
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Reply from ZeroBounce

Thanks for reviewing ZeroBounce, Sammy.

It's great that you're finding the platform easy to use, and we're elated that it's providing you with great data.

We appreciate your taking the time to provide this valuable feedback

Rated 5 out of 5 stars

I used Zerobounce to verify a massive…

I used Zerobounce to verify a massive list of 400,000 emails, and the results have been outstanding. The platform was fast, accurate, and easy to use. After cleaning my list, I now have a highly deliverable database that I can confidently use for my email campaigns.

The accuracy of their verification process has already improved my open rates and reduced bounces significantly. I also appreciate how smooth the process was from start to finish—the dashboard is intuitive, and the reporting is very clear.

Overall, Zerobounce has saved me time, money, and potential headaches with email deliverability. I highly recommend them to anyone running serious email campaigns.

10 September 2025
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Reply from ZeroBounce

Wow, Gary! Verifying 400,000 emails is no small task! We’re thrilled to hear that the process was smooth, fast, and accurate for you, and that it’s already improving your open rates and reducing bounces.

Knowing it’s saving you time and helping you run stronger campaigns means the world to us. Thank you for the incredible feedback and for trusting ZeroBounce!

Rated 5 out of 5 stars

Very accurate and easy to use

Very accurate and easy to use. I use this platform for every single email that comes through our company

11 September 2025
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Reply from ZeroBounce

Thanks for sharing that, Niels!

It’s awesome to hear ZeroBounce has become part of your everyday process — we’re happy it’s making things easier and keeping your emails accurate.

Rated 5 out of 5 stars

Accurate, reliable, and easy to use

My experience with ZeroBounce has been excellent. The system is fast, accurate, and easy to integrate. It helped us clean our lists and improve deliverability almost immediately

11 September 2025
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Reply from ZeroBounce

Thanks, Mart! We’re happy to hear ZeroBounce made an immediate impact for you: fast, accurate results and better deliverability are exactly what we aim for.

Rated 5 out of 5 stars

This is the amazing platform to verify…

This is the amazing platform to verify the emails and we got the genuine result over here

11 September 2025
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Reply from ZeroBounce

Thanks, Richman! We’re glad to hear you’re getting genuine results — it’s great knowing the platform is helping you verify your emails effectively.

We're always here for you!

Rated 5 out of 5 stars

ZeroBounce helps us to keep our…

ZeroBounce helps us to keep our database clean and our email domain compliant and avoiding to get in spam

11 September 2025
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Reply from ZeroBounce

Thanks, Paolo!

We’re glad ZeroBounce is helping you keep your database clean and your domain compliant — and especially that it’s helping your emails avoid the spam folder.

Rated 5 out of 5 stars

The process is seamless

The process is seamless - easy to follow- uploads are fast, the lists process quickly and download quickly.

10 September 2025
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Reply from ZeroBounce

Thanks, Gary! We’re happy to hear the process has been seamless for you — fast uploads, quick processing, and easy downloads are exactly what we aim for.

We're always here for you!

Rated 5 out of 5 stars

Great Audience Development Tool

Great tool, easy to use.

10 September 2025
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Reply from ZeroBounce

Thank you for reviewing ZeroBounce, Lauren.

It's great to see your five-star rating.

We appreciate your feedback and look forward to continuing to serve you.

Rated 5 out of 5 stars

Zero Bounce helps clean my email lists…

Zero Bounce helps clean my email lists with excellent data for my applications!

10 September 2025
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Reply from ZeroBounce

Thanks for reviewing ZeroBounce, Javi.

It's wonderful that ZeroBounce is working excellently to clean your list. It's great to see a five-star rating.

We appreciate the feedback. We're always here for you.

Rated 5 out of 5 stars

Efficient & User Friendly

ZeroBounce is a very user-friendly service that does exactly what it promises to do. I like all of the metrics displayed on the dashboard and how easily they allow you to change plans or add additional credits to your account. We have noticed an uptick in deliverability and less spam flags from our emails...can't ask for anything else!

10 September 2025
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Reply from ZeroBounce

Sydney, we’re so glad you find ZeroBounce user-friendly and that the dashboard metrics make managing your account simple.

It’s great to hear you’ve seen better deliverability and fewer spam flags — exactly the results we aim for. Thanks for sharing your experience!

Rated 5 out of 5 stars

We’ve used ZeroBounce for 2+ years to…

We’ve used ZeroBounce for 2+ years to maintain clean lists. The result: lower bounces, stable deliverability, and a healthier sender reputation.

10 September 2025
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Reply from ZeroBounce

Sana, thank you for trusting ZeroBounce for more than two years!

We’re so glad to hear it’s helped you lower bounces, keep deliverability stable, and protect your sender reputation. Your long-term success means a lot to us.

Rated 5 out of 5 stars
ZeroBounce logo

Reply from ZeroBounce

Thank you for reviewing ZeroBounce, Samuel.

It's wonderful that you find ZeroBounce "very simple" and an "easy solution to use."

We're always here for you. We greatly appreciate your review!

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