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Rated 5 out of 5 stars

I am the Chairman of a washroom services Company. Zed One provide us with our IT services, and are always swift to respond and act, efficient, proficient and keep us going. More importantly, Roy has... See more

Rated 5 out of 5 stars

Great support, knowledgeable efficient and friendly understanding tech team. I had a serious speed issue with software, I first went to the software providers, they ran me round in circles, had me... See more

Rated 5 out of 5 stars

I had excellent service from Roy Goodenough on my file corruption issue. The job required a lot of stop-start work and many calls between us. Although he wasn't always able to respond immediately, i n... See more

Rated 5 out of 5 stars

I’m working in a boarding school and I have the honour to work along of one of the most professional, charismatic, friendly, hard-worker and efficient person from Zed One, his name is Bart. N... See more

Company details

  1. Computer Support and Service Company

Written by the company

Zed One is one of the UK's leading providers of business IT Support and Services throughout London and Home Counties. Offering 24/7/365 onsite and remote support with response times as fast as 15 minutes backed by our Service Level Agreements (SLA's).


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

I am the Chairman of a washroom…

I am the Chairman of a washroom services Company. Zed One provide us with our IT services, and are always swift to respond and act, efficient, proficient and keep us going. More importantly, Roy has singlehandedly kept me running with my IT, my phone, my communications and all aspects of our connectivity. He is patient, kind, timely and superb. I cannot praise him or Zed One enough.
Believe me, I am a total technophobe, this is a genuine review, and I MUST take this opportunity to praise where praise is due in a world of poor customer service. Outstanding, Roy.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Edward Hau and the rest of the team…

Edward Hau and the rest of the team were fantastic, query resolved in under 15 minutes allowing me to get back to what i was doing very quickly, professional, communicated well, was helpful and knowledgeable thank you zed one and the rest of the team, who are always so helpful!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional IT Support for Many Years!

We have been working with Zedone for many years, and their service has been consistently outstanding. The team is always responsive, knowledgeable, and proactive in addressing any IT needs we have. Whether it's routine maintenance or handling more complex issues, they always go above and beyond to ensure our systems run smoothly.

Their expertise and dedication have made a significant difference in our daily operations, and we genuinely feel like they are an extension of our own team. We highly recommend Zedone to any business looking for reliable and professional IT support.

— Fire Systems Ltd

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Seldoc Healthcare Help

I spoke with two gentlemen today, I was unable to catch the name of the first person but I remember Roy. Roy was very helpful and quickly sorted out my issue. The Zed One team are great.

18 July 2024
Unprompted review

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