I have tried so many tape in extension brands… I came across Zala about 3 years ago when looking for an affordable quality extension. I will never use any other brand. Zala is cost affordable while st... See more
Company replied
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See what reviewers are saying
I’ve bought from this company since 2021 and the quality has gone down significantly while prices have gone up. I would 100% not recommend I can’t even blend my thin hair into my 20” extensions (they... See more
Horrendous experience. I ordered the clip ins in “ ice queen platinum “ and they arrived a horrible grey purple over toned shade. Emailed their customer service to return them got an automated email w... See more
Company replied
I have been wearing tape hair extensions for over 10 years ordered from here for the first time,worse quality then the cheapest alternatives .The quality is so poor that the ends are thicker then th... See more
Company replied
Company details
About Zala Hair Extensions
Information provided by various external sources
Founded in 2013, ZALA has grown to be a leading international hair and beauty brand, specialising in luxury hair extensions.
At ZALA, we strive to offer innovative, easy to use products at the best possible value. Our ultimate goal is to boost self confidence to make you feel your absolute best.
All sets are 100% Remy Human Hair, the highest grade of human hair. This luxury quality will ensure your extensions blend with your natural hair, remain tangle free and are soft, shiny, and silky.
Importantly, all ZALA hair is ethically sourced and manufactured.
Contact info
Utah, United States, Sydney, Australia
- support@zala.com.au
- www.zalacliphairextensions.com.au
2.6
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Awesome extensions
Awesome extensions I have ordered 4 times now! They are so soft and the quality is fantastic
22 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hello,
Thank you for the amazing feedback. We are glad to hear that you are satisfied with your purchase with us. We only supply the highest grade and best thickness composition of hair on the market so it's definitely worth it. :)
We look forward to your next order. :)
ZALA ALWAYS!!
I have tried so many tape in extension brands… I came across Zala about 3 years ago when looking for an affordable quality extension. I will never use any other brand. Zala is cost affordable while still maintaining quality. Shipping is extremely fast also. Please remain cost efficient so those of us who purchase can continue enjoying these great extensions!!!! Zala all the way!!!
17 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Amy,
Thank you so much for taking the time to leave an awesome review! We are happy to know that you have chosen us for your hair extensions. We are also glad that you are satisfied with your purchase with us and that you are loving your ZALA's! :)
We work hard to meet expectations like yours and we can't wait to have future orders with you.
ZALA Hair is the BEST!
I have used ZALA Hair extensions for years now and they are my ultimate favorite and have lasted the longest.
16 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Dayana,
Thank you for the amazing feedback. We are glad to hear that you are satisfied with your purchase with us. We only supply the highest grade and best thickness composition of hair on the market so it's definitely worth it. :)
We look forward to your next order. :)
OMG...IM IN LOVE FOR THE FIRST TIME…
OMG...IM IN LOVE FOR THE FIRST TIME !!!!!!
What a Wonderful team of People and Products...
I Ordered my Extentions Tuesday and received them Yesterday...Thankyou so Much ..the Colour Match is Perfect.. and the Quality of the Extentions are Awesome..You Should Be Proud of your Website and Customer Service Guys...WELL DONE!!!! ...I Will Definitely be a Returning Customer...Take Care and Stay Safe....Thanks Again... :-)
15 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Deanne,
We are incredibly grateful that you took the time out to leave us a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’re so happy you loved the quality of our hair extensions.
We look forward to your future orders! :) Cheers!
SUPER FAST AND SOFT
I was stunned by how fast it shipped. i combed the hair many times, and even then, the hair didn't shed. i would highly recommend it, although my hair color wasn't a perfect match since I have a mix of black and dark brown besides that, I love it.
13 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Martine,
Thank you for leaving us a lovely review! We are glad to hear you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market so it's definitely worth it. :)
We look forward to your next order. :)
I got these for our beach trip coming…
I got these for our beach trip coming up. Shipping was so fast! I did the color match and they got back with me so fast. I can’t wait to try my Halo extensions out!! Packaging was great and hair feels amazing!!
12 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Amber,
We work hard to meet expectations like yours and we can't wait to have more future orders with you. ;)
---
Thank you for the lovely feedback and we are glad that you are loving your ZALA's.
Love them!
Have always bought from Zala Hair Extensions and love the quality and cost. Blends perfectly. These extensions are easy to apply.
10 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Tenelle,
Thank you so much for taking the time to leave an excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Looking forward to your next purchase with us! ;)
Exceeded Expectations
Purchased the volumiser with very little expectations as I had seen a few negative comments floating about however I was blown away on how gorgeous the extensions are and how natural they look considering they are only one piece!! Definitely will be purchasing either the halo or the 5 piece clips-ins in the future. Amazingly quick shipping as well. Thank you!
8 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Tara,
Thank you for taking the time to leave us your amazing feedback. We're glad to hear that you loved the quality of our product. :) We hope your new set will be a perfect match for you! Cheers!
Bombshell extensions!!
I bought long balck clip in extensions and a pony tail extension and it blew me away!! I am so happy. I put the clip inside on as soon as I recieved them I was just so happy. I feel so beautiful!! Great quality and the best most luxurious hair. I feel like a bombshell
7 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Saskla!
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions.
Looking forward to your next purchase with us! ;)
I love my clip in extensions
I love my clip in extensions! I’ve gotten 4 sets and used the color match service and it was spot on!
4 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Clara,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions.
Looking forward to your next purchase with us! ;)
Five stars !!!!
Received hair on time! The packaging is so nice and the color was so beautiful! I went with chocolate swirl and I will continue to buy from Zala Hair. They are so soft and the quality is excellent. My experience has been amazing. My hairdresser installed and she was impressed with the quality too! I highly recommend.
3 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hello!
Thanks so much for choosing ZALA for your hair extensions! We appreciate that very much. Thanks for the wonderful review. :)
Omg wow!!
Omg wow! My product that I ordered of zala was so real that it matched my hair so perfectly! I would recommend this to anyone wanting to make there hair thicker and longer. The staff were amazing in helping me find the right hair colour! Thankyou! 😊😊
2 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Shania!
We are glad you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market. Thank you for this very lovely review. We look forward to your next purchase. :)
I received my ponytail and it is AMAZING!
I received my ponytail. It is AMAZING! Love it. The service was great and I would highly recommend Zala.
2 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Nina,
Thank you for this very lovely review. We are glad to hear that you are satisfied with your purchase with us. We take pride in the quality of our sets as we only use the highest grade of hair in the market.
We look forward to your next purchase. :)
Nice & natural looking extensions
Good quality, natural looking extensions. The color match fits well and blends with my own hair. The halo extensions are easier to use than clip ins and requires little maintenance.
Overall, pretty satisfied.
1 June 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Rebecca,
Thank you for leaving us a lovely review! We are glad to hear you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market so it's definitely worth it. :)
We look forward to your next order. :)
The Absolute BEST!
From beginning to end, the best online shopping experience ever. Ordering was easy, I was updated every day regarding delivery, received my order days earlier than expected, but, best of all, the product and accessories are perfect! I will definitely order again!
31 May 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Susan,
Thanks so much for choosing ZALA for your hair extensions! We appreciate that very much. Thanks for the wonderful review. :)
I ordered a 20 inch weft in the color…
I ordered a 20 inch weft in the color Snickers several months back. The hair became extremely dry after a few washes and became so tangled after a month, I had to take my extensions out. It was taking so long to detangle my hair after my weekly washes. Save your money and time. Don’t buy Zala weave!
To clarify, I am a seasoned extension user. I know how to care for my extensions. I do not wear wool jumpers or clothes with coarse fabric. I do brush my extensions regularly. I have tried other brands with no issues. This weave tangled so bad, it was unusable and I had to remove it.
30 May 2022
Unprompted review
Reply from Zala Hair Extensions
Hello,
We are sorry to hear that, Management has reached out to you & look forward to assisting you ASAP.
In the meantime, here are some helpful tips for Hair Extensions:
To remove the knots & tangles that can occur during transit, application or general wear, we'd suggest brushing carefully from bottom to top with a hair extensions safe brush. This should remove the tangles in the set.
Do also keep in mind that if your hair is out and you're wearing coarser woven clothing such as Wool jumpers or hoodies or scarves, this may add friction to the hair, therefore it's best to keep a brush with you to detangle your hair regularly.
Bali humidity safe from frizz
Recently bought a new set in prep for my Bali trip, sadly I ordered a bit too late, BUT my old hair extensions still did the trick. They are reliable against the hot Indonesian humidity. No frizzing, and constantly remain silky soft. Cannot go without them!
26 May 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Effie,
Thank you so much for taking the time to leave an excellent review! It means so much when our customers share their experiences. We are delighted to hear that you loved the quality of our product and the color was a perfect match!
Love these hair extensions I've ordered…
Love these hair extensions I've ordered since 2018 always best quality
20 May 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Tamika,
Thank you so much for being such a loyal customer! We appreciate that very much.
I JUST LOVE ME SOME ZALA HAIR…
I JUST LOVE ME SOME ZALA HAIR EXTENSIONS! ALSO THE CUSTOMER SERVICE ARE SO HELPFULL AND SUPER SWEET,I HIGHLEY RECOMEND ZALA HAIR EXTENSIONS!
17 May 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Mary,
Thank you so much for taking the time to leave an excellent review! We're happy to hear that you are loving the quality of your ZALA and that the color is perfect for you. :) We work hard to meet expectations like yours and our customer service team always strives to deliver the best assistance or support you need. :)
Love them!! Would live without them
I bought zala halo midnight brown and I love them, the colour is perfect! I wouldn’t live without them, looks like my real hair, they are so beautiful
14 May 2022
Unprompted review
Reply from Zala Hair Extensions
Hi Sabrina,
Thank you for this very lovely review. We are glad to hear that you are satisfied with your purchase with us. We take pride in the quality of our sets as we only use the highest grade of hair in the market.
We look forward to your next purchase. :)
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