Brilliant piece of software
Brilliant piece of software. Easy to set up. Great online support. Costing is a first of its kind - consumption based pricing!
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ZaiLab is a next-generation software company specializing in omnichannel contact center software based in the cloud. We create software for businesses of all sizes, particularly small to medium contact centers looking for a cost-effective way to personalize routing, improve client conversations and increase efficiency. We're changing the way you set up your contact center, the way you handle your conversations, the way routing works, and the way you pay for software. Our software is quick and easy to get going (and change). It routes and prioritizes interactions intelligently. You get instant access to support. And there are no monthly licensing fees, no upfront costs – you pay only for the features you use, as you use them.
ZaiLab Limited 25 – 28 North Wall Quay, 1 D01 H104, Dublin (1Head Office), United States
Brilliant piece of software. Easy to set up. Great online support. Costing is a first of its kind - consumption based pricing!
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