YOUR KEY MOVE LTD - Folkestone Estate Agents Reviews 102

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had an excellent experience with Your Key moveHousing Company from start to finish. The whole process of buying my home was made incredibly fast and straightforward, which took a lot of stress off... See more

Company replied

Rated 5 out of 5 stars

If you would like to use an estate agent who always goes above and beyond expectations then Carlo and Your Key Move is the agency you should go to. Carlo ensured that a normally stressful experience w... See more

Company replied

Rated 5 out of 5 stars

Carlo at Your Key Move was amazing to work with. We had a full asking price offer within a week, thanks to great photos and marketing. He was always available - even outside the usual hours - which ma... See more

Company replied

Rated 5 out of 5 stars

"YOUR KEY MOVE" Estate agents Offer a high level of service in all areas of expertise in this field. They are available for help and advice from 8am until 8pm each day. We found Carlo extremely pr... See more

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Company details

  1. Real Estate Agents

Written by the company

Your Key Move – Award-Winning Folkestone Estate Agents & Kent Property Experts Looking for top estate agents in Folkestone? Your Key Move is an award-winning estate agency specialising in buying, selling, and letting homes across Folkestone, CT18–CT20, Canterbury, Ashford, Hythe, Hawkinge, Sandgate, and Dover. Our expert team provides personalised service, local market knowledge, and smooth property transactions, guiding you every step of the way. Whether you’re a first-time buyer, investor, or selling your home, trust Your Key Move for reliable, professional, and results-driven estate agents in Folkestone and across Kent.


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4.9

Excellent

TrustScore 5 out of 5

102 reviews

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Rated 5 out of 5 stars

I had an excellent experience with Your…

I had an excellent experience with Your Key moveHousing Company from start to finish. The whole process of buying my home was made incredibly fast and straightforward, which took a lot of stress off my shoulders.

The team was professional, friendly, and always ready to answer my questions. They guided me through every step clearly, making sure I understood everything without feeling overwhelmed.

30 April 2026
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Lekhraj,

Thank you so much for your five-star review. It truly means a great deal to us to see that we have provided you with a great experience.

At Your Key Move Ltd, we are committed to delivering a professional, transparent, and supportive service to every client, so it’s incredibly rewarding to hear that your property purchase journey met your expectations. Helping buyers navigate the process smoothly is at the heart of what we do as trusted Folkestone Estate Agents.

Your review not only motivate's our team but also helps others looking for reliable Folkestone Estate Agents feel confident in choosing us. We’re delighted to have been part of your journey and wish you every happiness in your new home.

If we can assist you again in the future, whether buying, selling, or letting, please don’t hesitate to get in touch.

Warm regards,
Carlo Martella
Director
Your Key Move Ltd

Rated 5 out of 5 stars

First time purchase

A little late in leaving this review as I completed on my first home on the 6th of March. Carlo made the whole process smooth as possible, excellent communication at all times, even answering some of the more obvious questions without any judgement. Even outside the usual office hours always a prompt reply. Never felt an inconvenience or as if I was troubling him. Really felt he listened to what I wanted in a home, answered all the questions at both viewings. A quick and smooth process meant completion happened in around 8 weeks. Something that I was nervous and stressed about was made so much simpler by Carlo and the naturally reassuring manner in which he replied. Can’t thank him enough for his support and assistance and would highly recommend him to anyone buying their own home. Eve after completion he has been on hand to answer the odd questions I have had (including what paint was used) so even after completion he was on hand to assist. Overall a 10/10 experience and should the time come to buy or sell he will be my first point of contact.

6 April 2026
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Wayne,

Thank you so much for taking the time to leave such a thoughtful and detailed review—it truly means a great deal.

Firstly, congratulations on completing your first home purchase on the 6th of March! This is a huge milestone, and I’m genuinely honoured to have been part of your journey.

At Your Key Move, we pride ourselves on delivering a smooth, stress-free property buying experience, so it’s incredibly rewarding to hear that you felt supported throughout the entire process.

Clear communication, availability outside of typical office hours, and taking the time to answer every question—no matter how big or small—are all part of the service we aim to provide to every client.

Buying your first home can naturally feel overwhelming, so I’m especially pleased that I was able to offer reassurance and guidance to help make the process simpler and more manageable for you.

Achieving completion within around 8 weeks is a fantastic result, and it reflects the proactive and efficient approach we strive for.

It’s also great to hear that you’ve continued to feel supported even after completion—that ongoing relationship is very important to us.

Thank you again for your kind words and recommendation. Should you ever need assistance in the future—whether buying, selling, or simply advice—I would be delighted to help.

Wishing you many happy years in your new home.

Warm regards,

Carlo Martella - Director

www.yourkeymove.co.uk
Tel: 01303 488878

Rated 5 out of 5 stars

We’ve had an excellent experience…

We’ve had an excellent experience purchasing our first home with Your Key Move. From start to finish, Carlo has been attentive, knowledgeable, and always on hand to support us with anything we needed. The entire process was smooth and handled efficiently, with everything progressing in a timely manner. Carlo consistently went above and beyond to ensure we felt supported and confident throughout, making what could have been a stressful experience feel straightforward and manageable. We would highly recommended to anyone thinking of selling or buying in the Hawkinge area and beyond.

31 March 2026
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Charlotte,

Thank you for taking the time to share your feedback.

At Your Key Move Ltd, we are proud to be recognised as trusted Folkestone estate agents, and it’s always rewarding to hear when our clients have a positive experience.

As Director, Carlo Martella is committed to delivering a professional, transparent, and results-driven service, ensuring every client receives expert guidance whether buying or selling property in Folkestone and the surrounding areas.

Your comments reflect the high standards we strive to maintain as leading estate agents in Folkestone.

We understand that dealing with a professional estate agent is crucial, and we’re delighted that Your Key Move Ltd was able to support you successfully throughout your journey.

Our focus remains on providing local market expertise, clear communication, and a personalised approach that sets us apart from other Folkestone estate agents.

If you, or anyone you know, are looking for reliable and experienced estate agents in Folkestone, we would be delighted to help.

For more information, please visit www.yourkeymove.co.uk or call us on 01303 488878 to speak with our team directly.

Thank you again for your recommendation and trust in Your Key Move Ltd.

Kindest regards,

Carlo Martella
Director
Your Key Move Ltd

Rated 5 out of 5 stars

The Estate Agency like no other…

If you would like to use an estate agent who always goes above and beyond expectations then Carlo and Your Key Move is the agency you should go to. Carlo ensured that a normally stressful experience was handled with as few problems as possible. Forget the stereotype Estate Agency when you employ Your Key Move.

16 March 2026
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Sandra,

Thank you so much for your kind words! 🌟

We’re thrilled to hear that Carlo and the team at Your Key Move could make your property journey smooth and stress-free.

At Your Key Move – Folkestone Estate Agents, we pride ourselves on going above and beyond to deliver a personal, professional service that truly breaks the estate agent stereotype.

We’re passionate about helping our clients in Folkestone and the surrounding areas find their perfect home with as little hassle as possible.

If anyone is looking for a dedicated and reliable estate agency in Folkestone, we’d love to help! Learn more about our services at www.yourkeymove.co.uk

Thank you again for trusting Your Key Move – Folkestone Estate Agents with your property journey.

Rated 5 out of 5 stars

We had a fantastic experience Your Key Move

We had a fantastic experience Your Key Move from start to finish. Communication was excellent throughout and Carlo was always quick to pick things up and keep us informed. Carlo is very easy-going, genuinely listens to what you want, and never makes you feel pressured. Advice was given when needed and always felt honest and helpful. On top of that, the friendly and personable approach is what we were looking for; Carlo and the team have been a pleasure to deal with. We couldn’t have asked for better support selling our house and would highly recommend him.

8 January 2026
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Rutger & Kelly,

Thank you so much for taking the time to leave such a kind and detailed review — it really means a great deal to us.

We’re delighted to hear that you had a fantastic experience with Your Key Move Ltd and that our communication, honest advice, and friendly approach made the process of selling your home a positive one. Listening carefully, keeping clients fully informed, and ensuring there is never any pressure are values we take great pride in, so it’s wonderful to know this came across throughout your journey.

As independent Folkestone estate agents and Hawkinge estate agents, our goal is always to provide a personal, professional service tailored to each client, and feedback like yours reassures us that we’re doing exactly that.

Thank you again for your recommendation — it was an absolute pleasure working with you, and we wish you every success in your next chapter. If we can ever help in the future, please don’t hesitate to get in touch.

Kindest regards,
Carlo Martella
Director – Your Key Move Ltd
🌐 https://www.yourkeymove.co.uk

Rated 5 out of 5 stars

Selling a Property, contact Your Key Move.

If you are thinking of moving house, you must consider Your Key Move.
Carlo's knowledge in the field is outstanding and he is so passionate and supportive throughout the whole process, even out of normal office hours.
The advertising of our property was very professional including top quality photographs, video, 2D and 3D floor plans, and a local description, all of which were superb.
It's over 45 years since we last moved and we were totally out of our depth with all the requirements for a modern day move but Carlo quickly put us at ease and went out of his way to help us, arranging everything that was required including the necessary EPC certificate.
Within and hour of being circulated,we had an enquiry and over the weekend the house was sold.
Carlo kept an open dialogue between the buyers and ourselves throughout negotiations, some messages being sent and received late at night.
From the offer being accepted to completion was only a matter of eight weeks.
I cannot express how much we appreciate all the effort and support given by Carlo and would definitely recommend Your Key Move to anyone considering putting their property on the market. You won't find any better.

11 December 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Allan & Kathy,

Thank you so much for taking the time to leave such a detailed and thoughtful 5-star review. It truly means a great deal.

As a director of Your Key Move Ltd, and as one of the leading Folkestone estate agents, my priority is always to provide clear guidance, reassurance, and a fully supported experience—especially for clients who haven’t moved for many years. I’m delighted to hear that my knowledge, communication, and availability helped make the process feel manageable and stress-free for you.

We take great pride in delivering high-quality property marketing, so it’s wonderful to know that the professional photography, video, floor plans, and local area description all met your expectations and helped generate such a fast and successful result.

Achieving an enquiry within an hour and agreeing a sale over the weekend was an excellent outcome, and completing within eight weeks is a real testament to the strong cooperation between all parties involved.

Thank you again for trusting Your Key Move, and for recommending us so highly. Feedback like this reinforces why we do what we do, and it’s been an absolute pleasure helping you through your move.

If you ever need advice in the future, I’ll be more than happy to help.

Kindest regards,
Carlo Martella
Director – Your Key Move Ltd
Folkestone Estate Agents

Rated 5 out of 5 stars

Thank you your key move!

We had amazing service from your key move. We instructed Carlo to sell our property on the Monday and by the Thursday all floor plans, photos and videos had been completed. It went on their website on the Friday and was viewed and offered on on the Sunday. So a week and all was sorted! We have just completed and Carlo has been brilliant. Thank you!

11 December 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Debbie,

Thank you so much for your fantastic review! It was a pleasure working with you, and I’m delighted that Your Key Move was able to achieve such a fast and smooth sale for your property. From instruction on Monday to photos, floorplans and video by Thursday, live on our website Friday, and an offer by Sunday — this is exactly the proactive, high-impact service we work hard to deliver.

At Your Key Move, we pride ourselves on being a leading Folkestone estate agent known for efficient marketing, clear communication, and results that exceed expectations. I’m thrilled you felt supported throughout your sale and that we were able to complete quickly and stress-free for you.

If anyone reading this is considering selling their home and wants a dedicated, hands-on agent who gets results fast, I’d love to help.
Visit us at https://www.yourkeymove.co.uk to book a free valuation or learn how we can achieve the best price for your property.

Thank you again for choosing Your Key Move!

Kindest regards,

Carlo Martella
Director - Folkestone Estate Agents Your Key Move LTD

Rated 5 out of 5 stars

Estate Agent

Really happy with this estate agents, all went very smoothly. Carlo was very professional and attentive. He kept us up to date throughout the process. Would highly recommend them as an estate agent from a buyers perspective.

21 November 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Jodie,

Thank you for taking the time to leave this great review. I’m really pleased to hear that your experience as a buyer was smooth and that you felt well-supported throughout the process.

Providing clear communication and a professional, attentive service is something we take seriously at Your Key Move Ltd, so your feedback is greatly appreciated.

If you ever need any property advice in the future, I’m always happy to help.

Carlo Martella
Director, Your Key Move Ltd
www.yourkeymove.co.uk

Rated 5 out of 5 stars

5 Star company!

Dealing with Your Key Move was excellent, everything was explained in simple terms, we had multiple viewings within days of the advertisement going live and a full asking price offer within a week, so glad that we chose Carlo to sell our property. 5 star!

20 November 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Derek,

Thank you so much for taking the time to leave this lovely review. Helping you with the sale of your late mother’s property meant a great deal, and I’m really pleased that the process moved so quickly with multiple viewings on the first day and a full asking-price offer soon after.

At Your Key Move Ltd, I always aim to provide a supportive and straightforward service, especially during more sensitive situations like probate sales. I'm glad to hear that you felt well looked after throughout and that the outcome exceeded your expectations.

Your feedback truly means a lot, and I appreciate you choosing me and Your Key Move Ltd to handle the sale.

Warm regards,

Carlo Martella, Director – Your Key Move Ltd

Rated 5 out of 5 stars

Best estate agents we could’ve ever…

Best estate agents we could’ve ever used, handled the process professionally and were swift with the communication between the seller and us. Without our named contact Carlo we would not have been able to knuckle down the purchase. 5 out 5 on all fronts, our next purchase will definitely be through Carlo, he was amazing!

3 November 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Thank you so much for your wonderful review! It was a real pleasure helping you secure your new home. At Your Key Move Ltd, we pride ourselves on delivering clear communication, professional guidance, and a smooth buying experience from start to finish.
I’m delighted to hear that you felt well supported throughout the process — ensuring every buyer feels confident and informed is exactly what we aim for. Your feedback means a lot to us, and I truly appreciate your kind words.
Wishing you all the best in your new home, and I look forward to assisting you again with your next property purchase!
Warm regards,
Carlo Martella
Director – Your Key Move Ltd, Estate Agents & Property Valuations

Rated 5 out of 5 stars

The Service

The fact that I was not pressured in anyway.
Also, if there was an issue, Carlo was very polite in his approach, and was keen to understand exactly what the issue was. He remained neutral but I felt very much supported by him.

3 November 2025
Unprompted review
YOUR KEY MOVE LTD - Folkestone Estate Agents logo

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Zorbida,
Thank you so much for your wonderful 5-star review and for trusting Your Key Move Estate Agents with the sale of your home in Folkestone.
I’m truly delighted to hear that selling your home through Your Key Move was such a pleasant experience and that you found me informative, helpful, and understanding from start to finish. I’m especially pleased that you appreciated our no-pressure approach—we believe that clear communication, honesty, and respect are key to making the home-selling process as stress-free as possible.
At Your Key Move, we take great pride in providing proactive and personalised property advice, using our local knowledge of Folkestone and the wider Kent housing market to help clients achieve the best results. Your feedback highlights exactly what we strive for—supporting homeowners every step of the way with professionalism and genuine care.
Your kind words and recommendation mean so much to us, and they help reassure others that they’re in safe, experienced hands with Your Key Move, trusted estate agents in Folkestone.
Thank you again for choosing Your Key Move Ltd to handle your property sale.
If you or anyone you know is looking to buy or sell property in Folkestone or across Kent, we’d be delighted to help.
👉 Visit our website to learn more: www.yourkeymove.com
Warm regards,
Carlo Martella
Director | Your Key Move Ltd
📍 Estate Agents in Folkestone | Property Sales & Valuations Across Kent

Rated 5 out of 5 stars

Kent Move

Carlo was such a great help when we moved out of Kent. He was helpful and supportive and was available to help and advise when we needed it. He was so professional and we really appreciated that in a very busy time.

Thank you

30 October 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Amanda,
Thank you so much for your wonderful 5-star review and for trusting Your Key Move with the sale of your property.
I’m delighted to hear that you had such a positive experience and found our service proactive, responsive, and supportive throughout your sale. We take great pride in offering clear, honest advice and using our local knowledge of Folkestone and the wider Kent market to achieve the best outcomes for our clients.
Selling a home can sometimes feel overwhelming, so it’s fantastic to know we helped make the process as smooth and stress-free as possible. Your kind words and recommendation really do mean a lot to us—they reassure other homeowners that they’re in safe hands with Your Key Move.
Thank you again for choosing us as your trusted estate agents.
If you’d like to learn more about how we can help others buy or sell across Folkestone and Kent, please visit:
👉 www.yourkeymove.com
Warm regards,
Carlo Martella
Director | Your Key Move Ltd
📍 Estate Agents in Folkestone | Property Sales & Valuations Across Kent

Rated 5 out of 5 stars

Such a brilliant service

Having dealt with a number of well known Estate Agents in the past, I can say that Your Key Move was absolutely the right choice when selling my property.
Carlo at Your Key Move was far more proactive and much more responsive than other estate agents, and he sold my house without the usual aggressive sales techniques often used by estate agents.
Carlo has excellent knowledge of the local market, he gave trustworthy advice, and he went over and above when it came to guiding what turned out to be quite a complex house sale. I cannot recommend Your Key Move enough, and would advise anyone who is selling a property to use their service.

16 October 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Hi Lucy,
Thank you so much for your wonderful review and for trusting Your Key Move with the sale of your property in Folkestone.
I’m delighted to hear that you found our approach proactive, responsive, and refreshingly different from other estate agents. We take pride in providing honest advice, clear communication, and genuine local expertise across Folkestone and Kent — without the pressure or pushy tactics.
Selling a home can be a complex process, so it’s fantastic to know you felt supported every step of the way. Your kind words and recommendation truly mean a lot to our team and help other local homeowners see they can rely on us too.
Thank you again for choosing Your Key Move – Your Trusted Estate Agents in Folkestone & Across Kent.
To learn more about how we can help you sell your property, visit:
👉 www.yourkeymove.com
Warm regards,
Carlo Martella
Director | Your Key Move Ltd
📍 Estate Agents in Folkestone | Property Sales & Valuations Across Kent

Rated 5 out of 5 stars

Wow!!!

Wow!!!! I spoke to Carlo (as recommended by a friend) on the Wednesday afternoon I had found a property I liked without yet being in the market… he came to view mine on the Thursday I was live on the market and on rightmove by Friday afternoon. My photos and video are amazing!! My first viewing was on Saturday, I had other viewings on the Monday and Tuesday and by Wednesday a second viewing and an asking price offer. At the initial meeting with Carlo I asked for various recommendations for Solicitors, surveyors and a tax specialist and within the hour I had received introduction emails on all, so efficient and great with communication and follow ups. Unreal service!!!!!!! Thank you

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Estate Agent!

It has been a pleasure to work with Carlo during this process. He has been hard working and proactive. We couldn’t recommend highly enough.

29 September 2025
Unprompted review
YOUR KEY MOVE LTD - Folkestone Estate Agents logo

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Thank you so much for your kind words, Claire! 🙏 We’re delighted that you found our service proactive and dedicated to achieving the best results. Selling your home in under a week was a fantastic outcome, and we’re thrilled we could make the process smooth and stress-free. 🏡✨
If you ever need advice or support with buying or selling property again, we’d love to help. You can find out more about our services at www.yourkeymove.co.uk – Your Key Move Ltd, your trusted Folkestone estate agent.
Warm regards,
Carlo Martella
Director, Your Key Move Ltd

Rated 5 out of 5 stars

Carlo at Your Key Move was amazing to…

Carlo at Your Key Move was amazing to work with. We had a full asking price offer within a week, thanks to great photos and marketing. He was always available - even outside the usual hours - which made such a difference while juggling work and family life. Friendly, professional, and really supportive throughout. 10/10 Highly recommend!

18 September 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Thank you so much for your wonderful review! I’m delighted to hear that you had such a positive experience selling your home with Your Key Move. Achieving a full asking price offer within a week is fantastic, and I’m glad the photography and tailored marketing strategy made such a strong impact.
Being available and supportive throughout the process is something I truly value, as I know how important it is to balance property decisions with busy work and family life. I really appreciate your kind words about my service, professionalism, and approach.
Your recommendation means the world, and I’m so pleased I could help make your move a smooth and successful one. For anyone looking to sell or buy, you can find out more about how I work at www.yourkeymove.co.uk.
– Carlo Martella, Director, Your Key Move

Rated 5 out of 5 stars

I chose Your Key Move for a second time…

I chose Your Key Move for a second time after getting such a good result with my previous property and Carlo didn’t disappoint. Sold very quickly, achieved a good price and sale went very smoothly assisted by his efficient communication between the buyers and myself. Would highly recommend

29 August 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Jayne,

Thank you so much for your kind words and taking the time to leave feedback!

Its so rewarding to have a previous customer return to us as it shows that we are doing things well.

At Your Key Move, we pride ourselves on being a trusted, independent estate agent in Folkestone, offering a truly personal and honest property service. It means a great deal to know that our approach made a positive difference for you.

Wishing you all the very best for now, and thank you again for choosing Your Key Move—your local property experts in Kent!

Warm regards,
Carlo Martella
Director, Your Key Move Ltd

Rated 5 out of 5 stars

Will Recommend to everyone

Fantastic knowledge and always got your best interests at heart. Very committed making sure you get the deal that you want and obsessive in making sure your sale goes through

4 July 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Aron,

Thank you for taking the time to leave a review for us.

It was our pleasure to be able to step in to get you sold and to then navigate you through the after sales process to a successful exchange and completion.

Take care and enjoy your new home!

Kindest Regards,

Carlo Martella
Director - You Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

We recently bought a house through your…

We recently bought a house through your key move. Amazing service from Carlo who kept us updated every step of the way. The sale was completed in 4 weeks. I can’t recommend enough

26 March 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Ben,

Thank you for leaving a review for us.

We were so pleased that we were able to make your move happen so quickly, especially given your previous sale not with us did not go so smoothly.

Wishing you and your lovely family every happiness in your beautiful new home.

All the very best

Carlo Martella
Director - You Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

Buying house

We bought our 1st house through your key move and couldn’t be happier. Carlo kept us informed all the way through and helped us beat stamp duty. I would recommend these over any of the big estate agents as they worked on a much more personal level

27 March 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Ben,

Thank you for leaving me such a lovely review, it was my pleasure to be able to help you to move into your dream home with your family, but also getting you in very quickly so that you avoided the increase in stamp duty.

Wishing you and your family the very best for the future

Kindest regards,

Carlo Martella
Director - Folkestone estate agents Your Key Move

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