I had an excellent experience with Your Key moveHousing Company from start to finish. The whole process of buying my home was made incredibly fast and straightforward, which took a lot of stress off... See more
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I had an excellent experience with Your Key moveHousing Company from start to finish. The whole process of buying my home was made incredibly fast and straightforward, which took a lot of stress off... See more
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If you would like to use an estate agent who always goes above and beyond expectations then Carlo and Your Key Move is the agency you should go to. Carlo ensured that a normally stressful experience w... See more
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Carlo at Your Key Move was amazing to work with. We had a full asking price offer within a week, thanks to great photos and marketing. He was always available - even outside the usual hours - which ma... See more
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"YOUR KEY MOVE" Estate agents Offer a high level of service in all areas of expertise in this field. They are available for help and advice from 8am until 8pm each day. We found Carlo extremely pr... See more
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Your Key Move – Award-Winning Folkestone Estate Agents & Kent Property Experts Looking for top estate agents in Folkestone? Your Key Move is an award-winning estate agency specialising in buying, selling, and letting homes across Folkestone, CT18–CT20, Canterbury, Ashford, Hythe, Hawkinge, Sandgate, and Dover. Our expert team provides personalised service, local market knowledge, and smooth property transactions, guiding you every step of the way. Whether you’re a first-time buyer, investor, or selling your home, trust Your Key Move for reliable, professional, and results-driven estate agents in Folkestone and across Kent.
Your Key Move LTD 1-2 Rhodium Point, Hawkinge Business Park, Spindle Close, Hawkinge, Folkestone CT18 7TQ, CT18 7TQ, Folkestone, United Kingdom
I had an excellent experience with Your Key moveHousing Company from start to finish. The whole process of buying my home was made incredibly fast and straightforward, which took a lot of stress off my shoulders.
The team was professional, friendly, and always ready to answer my questions. They guided me through every step clearly, making sure I understood everything without feeling overwhelmed.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
A little late in leaving this review as I completed on my first home on the 6th of March. Carlo made the whole process smooth as possible, excellent communication at all times, even answering some of the more obvious questions without any judgement. Even outside the usual office hours always a prompt reply. Never felt an inconvenience or as if I was troubling him. Really felt he listened to what I wanted in a home, answered all the questions at both viewings. A quick and smooth process meant completion happened in around 8 weeks. Something that I was nervous and stressed about was made so much simpler by Carlo and the naturally reassuring manner in which he replied. Can’t thank him enough for his support and assistance and would highly recommend him to anyone buying their own home. Eve after completion he has been on hand to answer the odd questions I have had (including what paint was used) so even after completion he was on hand to assist. Overall a 10/10 experience and should the time come to buy or sell he will be my first point of contact.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
We’ve had an excellent experience purchasing our first home with Your Key Move. From start to finish, Carlo has been attentive, knowledgeable, and always on hand to support us with anything we needed. The entire process was smooth and handled efficiently, with everything progressing in a timely manner. Carlo consistently went above and beyond to ensure we felt supported and confident throughout, making what could have been a stressful experience feel straightforward and manageable. We would highly recommended to anyone thinking of selling or buying in the Hawkinge area and beyond.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
If you would like to use an estate agent who always goes above and beyond expectations then Carlo and Your Key Move is the agency you should go to. Carlo ensured that a normally stressful experience was handled with as few problems as possible. Forget the stereotype Estate Agency when you employ Your Key Move.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
We had a fantastic experience Your Key Move from start to finish. Communication was excellent throughout and Carlo was always quick to pick things up and keep us informed. Carlo is very easy-going, genuinely listens to what you want, and never makes you feel pressured. Advice was given when needed and always felt honest and helpful. On top of that, the friendly and personable approach is what we were looking for; Carlo and the team have been a pleasure to deal with. We couldn’t have asked for better support selling our house and would highly recommend him.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
If you are thinking of moving house, you must consider Your Key Move.
Carlo's knowledge in the field is outstanding and he is so passionate and supportive throughout the whole process, even out of normal office hours.
The advertising of our property was very professional including top quality photographs, video, 2D and 3D floor plans, and a local description, all of which were superb.
It's over 45 years since we last moved and we were totally out of our depth with all the requirements for a modern day move but Carlo quickly put us at ease and went out of his way to help us, arranging everything that was required including the necessary EPC certificate.
Within and hour of being circulated,we had an enquiry and over the weekend the house was sold.
Carlo kept an open dialogue between the buyers and ourselves throughout negotiations, some messages being sent and received late at night.
From the offer being accepted to completion was only a matter of eight weeks.
I cannot express how much we appreciate all the effort and support given by Carlo and would definitely recommend Your Key Move to anyone considering putting their property on the market. You won't find any better.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
We had amazing service from your key move. We instructed Carlo to sell our property on the Monday and by the Thursday all floor plans, photos and videos had been completed. It went on their website on the Friday and was viewed and offered on on the Sunday. So a week and all was sorted! We have just completed and Carlo has been brilliant. Thank you!

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
Really happy with this estate agents, all went very smoothly. Carlo was very professional and attentive. He kept us up to date throughout the process. Would highly recommend them as an estate agent from a buyers perspective.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
Dealing with Your Key Move was excellent, everything was explained in simple terms, we had multiple viewings within days of the advertisement going live and a full asking price offer within a week, so glad that we chose Carlo to sell our property. 5 star!

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
Best estate agents we could’ve ever used, handled the process professionally and were swift with the communication between the seller and us. Without our named contact Carlo we would not have been able to knuckle down the purchase. 5 out 5 on all fronts, our next purchase will definitely be through Carlo, he was amazing!

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
The fact that I was not pressured in anyway.
Also, if there was an issue, Carlo was very polite in his approach, and was keen to understand exactly what the issue was. He remained neutral but I felt very much supported by him.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
Carlo was such a great help when we moved out of Kent. He was helpful and supportive and was available to help and advise when we needed it. He was so professional and we really appreciated that in a very busy time.
Thank you

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
Having dealt with a number of well known Estate Agents in the past, I can say that Your Key Move was absolutely the right choice when selling my property.
Carlo at Your Key Move was far more proactive and much more responsive than other estate agents, and he sold my house without the usual aggressive sales techniques often used by estate agents.
Carlo has excellent knowledge of the local market, he gave trustworthy advice, and he went over and above when it came to guiding what turned out to be quite a complex house sale. I cannot recommend Your Key Move enough, and would advise anyone who is selling a property to use their service.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
Wow!!!! I spoke to Carlo (as recommended by a friend) on the Wednesday afternoon I had found a property I liked without yet being in the market… he came to view mine on the Thursday I was live on the market and on rightmove by Friday afternoon. My photos and video are amazing!! My first viewing was on Saturday, I had other viewings on the Monday and Tuesday and by Wednesday a second viewing and an asking price offer. At the initial meeting with Carlo I asked for various recommendations for Solicitors, surveyors and a tax specialist and within the hour I had received introduction emails on all, so efficient and great with communication and follow ups. Unreal service!!!!!!! Thank you
It has been a pleasure to work with Carlo during this process. He has been hard working and proactive. We couldn’t recommend highly enough.

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
Carlo at Your Key Move was amazing to work with. We had a full asking price offer within a week, thanks to great photos and marketing. He was always available - even outside the usual hours - which made such a difference while juggling work and family life. Friendly, professional, and really supportive throughout. 10/10 Highly recommend!

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
I chose Your Key Move for a second time after getting such a good result with my previous property and Carlo didn’t disappoint. Sold very quickly, achieved a good price and sale went very smoothly assisted by his efficient communication between the buyers and myself. Would highly recommend

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
Fantastic knowledge and always got your best interests at heart. Very committed making sure you get the deal that you want and obsessive in making sure your sale goes through

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
We recently bought a house through your key move. Amazing service from Carlo who kept us updated every step of the way. The sale was completed in 4 weeks. I can’t recommend enough

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
We bought our 1st house through your key move and couldn’t be happier. Carlo kept us informed all the way through and helped us beat stamp duty. I would recommend these over any of the big estate agents as they worked on a much more personal level

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents
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