Your Blinds Direct Reviews 164

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated w... See more

Company replied

Rated 5 out of 5 stars

Excellent blinds! Very easy to fit. They fitted perfectly in the recess that I had measured. The rollers I ordered were blackout and I opted for the casette, which I think makes them look smart. Thank... See more

Company replied

Rated 5 out of 5 stars

As a returning customer I can highly recommend this company, their products and their customer service team. Sadly on this occasion when we opened the package containing the “ head rail” we saw t... See more

Company replied

Rated 5 out of 5 stars

Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v co... See more

Company replied

Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Interior Designer

Written by the company

Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Faux wood 35mm blinds

We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated with the order which was great.
We will definitely be ordering more faux wood Venetian blinds as they look really lovely

Debra

31 March 2026
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Reply from Your Blinds Direct

Debra,
Thank you for your lovely review.
While we take great care to package our blinds to withstand handling during delivery, occasional accidents can happen. That said, we pride ourselves on resolving any issues quickly and efficiently for our customers.

We hope you enjoy your purchase.

Rated 5 out of 5 stars

Excellent blinds - fitted perfectly and high quality

Excellent blinds! Very easy to fit. They fitted perfectly in the recess that I had measured. The rollers I ordered were blackout and I opted for the casette, which I think makes them look smart. Thanks Your Blinds Direct.

27 March 2026
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Reply from Your Blinds Direct

Thanks so much for your lovely review.
We're really glad everything came together just right and that you’re happy with the overall finish.
The cassettes give a great finishing look, that also helps block more light.
Sounds like you made some great choices!

We really appreciate you choosing us, enjoy your new look!

Rated 5 out of 5 stars

Helpful member of staff when I rang

Helpful member of staff when I rang, good website and ordering process and very speedy delivery service!

25 March 2026
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Reply from Your Blinds Direct

Thank you for your lovely feedback!
We're so glad you found our team helpful, we pride ourselves on good communication.
We're always developing our site to make it easier to navigate, so thanks for the feedback.
We really appreciate your purchase and hope to help again in the future.

Rated 5 out of 5 stars

Yourblindsdirect - recommendation

Great service, great price - brilliant result. Very pleased and would recommend

11 March 2026
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Reply from Your Blinds Direct

Mark,
Thanks for leaving a review, we really appreciate it.
We've been told that on Allusion blinds, we're half the price when compared to the standard home visit salesperson. Fitting them yourself is definitely the most cost effective method for new blinds. Enjoy your purchase.

Rated 5 out of 5 stars

Very Happy Returning Customer

As a returning customer I can highly recommend this company, their products and their customer service team.
Sadly on this occasion when we opened the package containing the “ head rail” we saw the rail was damaged and needed to be replaced.
We sent a short email to the company, with some photos attached, and received a prompt reply apologising and confirming a new rail was going to be despatched. The company apologised for the defective rail and were absolutely brilliant in resolving the issue in a very timely manner.
My allusion blinds are now up and look lovely, they were also a very good price.
Thank you TEAM, I am really pleased. x

26 February 2026
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Reply from Your Blinds Direct

Very Happy Blind Manufacturer
Thanks for such a lovely review and for choosing us again.
We’re constantly battling against courier damage, but we're glad the team could get things sorted quickly for you.
It’s great to hear your Allusion blinds are now up and looking lovely (always the best part!).
Thanks, as well for your kind words about the team, they’ll be really pleased to hear it.
Enjoy your new blinds, and we’ll be here whenever you fancy round three 😊.

Rated 5 out of 5 stars

Return customer, repeated great experience.

Clear website, good selection of products and fast delivery - return customer, repeated great experience.

3 February 2026
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Reply from Your Blinds Direct

David,
These are all vertu's we strive to maintain.
We really appreciate your repeat business.
Enjoy the product and thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great product

Great product, looks lovely in a sash window. Not too long to wait for the production and delivery, just a couple of weeks. Easy to install.

19 January 2026
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Reply from Your Blinds Direct

Thanks so much for your lovely review! We're really pleased to hear the blind looks great in your sash window and that it was easy to install.
Glad the wait time worked well too.
Thanks again for choosing us.
Enjoy your purchase.

Rated 5 out of 5 stars

Quick service

Quick service
Just what we ordered
Help at end of telephone, re initial questions and samples set out

18 December 2025
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Reply from Your Blinds Direct

Thanks so much for your review!
Great to hear everything was exactly what you were looking for and that our team could help you along the way.
We’re always happy to talk things through, it’s all part of making sure you’re confident in your choice.
Enjoy your purchase.

Rated 1 out of 5 stars

Most awful service

Most awful service. I th9of testing by doing a relative small window first. Ordered with them nut was not happy so phoned them to confirm my order was what I wanted they confirm when eventually I received order it was wrong. Phoned them again but they said nothing they could do!!! So although the order was half wrong to save waste of money I had to order part of order again at a further cost plus more delivery. This is an awful unprofessional company in my opinion with u helpful cusyet service. Oh by the way still have mot received my addional order most upsetting 😡

20 October 2025
Unprompted review
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Reply from Your Blinds Direct

Hi Jenny,
You have left a review under the wrong company.
We have no record of an order placed under your name, nor any correspondence.
We believe you meant to leave this under "Blinds Direct”, not ourselves.
We would be grateful if you could remove this unwarranted review.

Regards,
Your Blinds Direct Ltd

Rated 5 out of 5 stars

Prompt turn around

Prompt turn around. Looks good once fitted.

26 June 2025
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Reply from Your Blinds Direct

Catherine,
Thank you for your feedback! We're so pleased to hear you're happy with the look of your new wooden Venetian blind. We always aim to despatch orders as quickly as possible, so you can enjoy your purchase without delay. It’s great to know everything met your expectations, we really appreciate your support!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good communication & excellent product

26 June 2025
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Reply from Your Blinds Direct

Thank you for your great review! We're so pleased to hear you were happy with the quick delivery, clear communication, and the quality of your roller blinds. It’s always our goal at Your Blinds Direct to provide excellent products with a smooth, hassle-free experience. We really appreciate your support and hope to help you again in the future! for leaving a review.

Rated 5 out of 5 stars

Good price

Good price, nice blind

24 June 2025
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Reply from Your Blinds Direct

Good Customer, Nice review... :)
Theresa, thank you for leaving a review, every single one means the world to us. Come back anytime.

Rated 5 out of 5 stars

Super product

Super product, easy to install and does exactly what it says on the tin.

28 April 2025
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Reply from Your Blinds Direct

Super review, easy to read :)
Thank you for leaving a review, we really appreciate every single one. Have a wonderful day.

Rated 5 out of 5 stars

Great product and being kept up to date…

Great product and being kept up to date with delivery

29 April 2025
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Reply from Your Blinds Direct

Julie, thank you for the lovely review. We truly believe that clear, consistent communication is the cornerstone of any successful business. It's always our goal to keep our customers informed and confident every step of the way. We're so glad that resonated with you.

Rated 5 out of 5 stars

Vista Snow Allusion Blinds

Vista Snow Allusion Blinds. Lovely blinds - very nice quality materials used. Much nicer than samples from all other sites. Highly recommended 👌🏽

8 April 2025
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Reply from Your Blinds Direct

Thank you, Mr. Faysal, for sharing your experience. We're thrilled to hear you enjoyed our Allusions, they’re one of our most popular products, and we take great pride in crafting them from the highest quality materials.

Rated 5 out of 5 stars

Helped when needed advise

Helped when needed advise. They delivered the parts needed very quick

11 April 2025
Your Blinds Direct logo

Reply from Your Blinds Direct

Jeanette,
Thank you for the lovely review. We have very knowledgeable staff members, that are always willing to help with any queries. Stock dependant, we try to have a quick turn around on accessories and parts, we're glad you found it speedy.

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