Very impressed with my dealings with this company and especially the salesman Jamie Hatton. He certainly went the extra mile to answer our questions and put our minds at rest when we had a query. He w... See more
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Redefine the car buying experience | Used Cars for sale in Cranbrook, Kent
Contact info
TN17 2AF, Sissinghurst, United Kingdom
- www.yourbestcar.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Highly recommend!!
I bought a 2021 VW Golf GTE which was in an excellent condition, great specs, low mileage and very reasonably priced compared to not as well equipped GTEs. The service from this company was excellent and certainly the quickest and easiest buying experience I’ve had. Staff were all really helpful, not pushy and sent me detailed videos of the car (as I live in Wales so couldn’t come see in person). Both Jack and Jamie were brilliant! As a result we had this car delivered (surprisingly reasonable price too) on top of truck and remained in a great and clean condition. The after sales experience was also great too.
Overall, excellent and highly recommend! We will certainly consider buying from them again in future.
A Big thank you
Would really recommend this company if you are looking to purchase a car, very helpful and professional staff who go the extra mile
Car purchase
Jack and Jamie were very helpful, friendly and professional. The transaction was completed smoothly, and a fair PX price was offered for my old vehicle.
Very happy with the service from Jamie…
Very happy with the service from Jamie at Best car. Car was as described, beautifully presented and the transaction very quick and smooth.
very nice and professional service I…
very nice and professional service I recommend to anyone who wants to buy a car
Superb car as new
Superb car. no pushy sales talk,had an excelent deal.would not hesitate to reccomend them to anyone who wants a top car.
We had a fantastic experience with…
We had a fantastic experience with Jamie, clear, helpful, knowledgable and made it all very straight forward.
Great car, friendly service.
Best experience EVER!!!!!
Went to purchase my first proper car yesterday which was a BMW m340d, amazing price for mileage and condition.
Customer service was really really good, staff were friendly and open to any questions I had.
Would definitely recommend to check them out without any doubt!
Stone chip city.
when I purchased it I said I don't want one full of stone chips it's my pet hate, I did give a great review before that was until I washed the car and it revealed hundreds of stone chips. On the bonnet, bumper and wings truly unbelievable and I was gutted. I messaged them with a quote I'd had to get the car panels resprayed, but basically no chance sold as seen. I've had several body shops look at the vehicle and yes something was used to cover the chips most probably a good wax Polish used in the buisness. Who knows what it was.. Then the vanos unit went wrong which the first garage said possibly engine out to repair again not covered by Your Best Car.. booked into a BMW specialist now to get repaired.. Definitely would not recommend your best car sales to anyone I know, such a great shame as they all seemed okay. But they won't help you after a sale unless you take out extended warranty lol. And as for the paint work basically told what do you expect with those miles on a car. Well none of my other cars looked like this does not even the one with 238000 miles on it.. just make sure you give your car a good wash in the first seven days so anything wrong you can throw it back at them. Be careful keep your eyes peeled..
I purchased a BMW 520d in December 2024…
I purchased a BMW 520d in December 2024 from YBC. The whole process was seamless and incredibly simplistic. My easiest car purchase to date. I never saw the car in person but the videos and descriptions were enough and very accurate. The car was delivered, my trade in was picked up the process was painless. Thank you guys and a Happy New Year. P.s I never thought I’d ever be old enough to appreciate a heating steering wheel. Game changer. Derren Martin
Sale and purchase
Jamie handled the sale of the car and answered all queries promptly. He provided an informative honest video when requested. Very happy to recommend
Not my dream car which I thought I was purchasing
We purchased our Land Rover Defender 110 from ‘Your Best Car’ in Maidstone, Kent. After 1 week of ownership we came to realise there was a very nasty smell coming from the car. We contacted ‘Your Best Car’ and informed them. They said they had not noticed a smell, even though one of the chaps had been driving the car for a week or so before our sale. They did offer for us to bring the car back to them for a clean but we are over 100 miles away and that’s not feasible with work commitments. We then proceeded with full valets, fumigation, air conditioning bombs, still no joy as to getting rid of the awful smell. We kept ‘Your Best Car’ in the loop of our troubles and there was no further help from them / they would say we’ll get someone to call you back - to no avail. In the end we had to get a professional valeting company to remove the rear seats and boot flooring, which we found a spillage of something around the electronic pump aswell as cigarette ends and shot gun shells. This car had been severely mistreated. We contacted ‘Your Best Car’ again and they informed us the car was previously owned by a Farmer. Looking back they told us the valeters had cleaned the car 1 day prior to our collection, however, when we arrived to collect the car the valeters were in fact cleaning the car again. After numerous back and forths to be told someone will get back to us (we are still waiting!) we are now £1000.00 out of pocket trying to get rid of this horrendous smell. Not only that the service light has now come on within the last month. We contacted ‘Your Best Car’ again and they confirmed it had been fully serviced with Land Rover and they must have forgotten to reset the service warning indicator. They advised us to take it to our local Land Rover for reset. After taking it to Land Rover we discovered the car is due a major service as ‘Your Best Car’ only carried out an oil and filter change. Land Rover have informed me if I do not proceed with a major service now it will reduce the residual value of my car and the service cost is £1200. Therefore I am now £2200 out of pocket. ‘Your Best Car’ assured me on purchase that I wouldn’t have to spend any money on this car for the next year or two.
I thought I was purchasing my dream car.
The pre- sale experience I received was good, however, the post - sale experience has been dissatisfactory.
Great local car dealer
I like to keep to the local area with all my purchases, from white goods to cars to butchers. I found YBC whilst browsing for a new car.
An all round great experience, with minimal effort.
Will definitely look to upgrade with YBC when the time comes.
Purchased f pace
Purchased f pace. Excellent communication. Smooth transaction. Drive from Nottingham to collect. Well worth it. Highly recommend
Great service
Great service, very knowledgeable I will definitely recommend! Thank GS
Great price and happy to deal with…
Great price and happy to deal with them. Jamie knowledgable and made the process pass with ease.
Worth the very long round trip from Wales.
Highly recommended and good stock choice.
Get Your Best Car here!
It's been a while since we bought a new car, and they made it easy for us. Some of our questions may seem stupid, but Jamie has been good enough to explain matters.
Pleasure to deal with
Super helpful and fantastic quality of cars available.
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