youknow.co.nz Reviews 

183
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and approachable staff for providing exceptionally helpful assistance and creating a welcoming, family-friendly atmosphere in physical stores. People also consistently love the overall product quality, highlighting the warm, comfortable clothing options and the fantastic range available for everyone in the family. Shoppers note that online platforms are very easy to navigate, making it simple to find what they need quickly. Though some customers experienced minor issues with item sizing, irritating clothing tags, or missing promotional items during their shopping experience. Some reviewers were not happy with customer service, mentioning delayed responses, unhelpful staff interactions, and frustrating return processes.

What people talk about most

Staff

Consumers find staff to be exceptionally friendly, welcoming, and approachable without ever feeling pushy.... See more

Product

Clients share positive opinions on product quality, frequently praising the amazing materials, streetwear... See more

Service

People report high satisfaction with the service, praising the friendly, helpful, and accommodating staff.... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the clothing. Consumers... See more

Customer service

Users describe positive interactions with customer service, consistently praising the helpful staff and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased some things on their sale and as a result got a free tee. I didn't get the tee with my order, but they sent it separately to me in Sydney at their own cost. Always top quality go... See more

Rated 5 out of 5 stars

Brilliant quality clothing, I have decked all my grandkids (aged 2-7 ) with the warmest winter tracksuits I’ve ever found. Quick delivery means you are never waiting long to receive your order. I woul... See more

Rated 5 out of 5 stars

First in-store shopping experience after always shopping online. Staff were epic, shop is a vibe. Will definitely be back!

Rated 5 out of 5 stars

Love the quality of everything!!! makes it so hard to choose 😩 will definitely be back when i’m back in Auckland! Customer service 10/10 aswell 🤏


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Printed Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

Since the day we started back in 2017, YOUKNOW. has been built bit-by-bit with the help of friends, whanau and most importantly our wider community. The brand couldn’t have started more organically even if we tried. Since those first plain black t-shirts, we’ve always tried to stay true to ourselves. Getting our friends and whanau to model, the super creatives to take the photos & even parents to help pick and pack orders. Since then, we have grown and turned this passion project into a reality. We are on a mission to become a household name in fashion in Aotearoa.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(183)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant quality clothing

Brilliant quality clothing, I have decked all my grandkids (aged 2-7 ) with the warmest winter tracksuits I’ve ever found. Quick delivery means you are never waiting long to receive your order. I would highly recommend this clothing to anyone who likes good style 😁

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Super fast shipping. Love the quality just overall amazing 😍

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Our staff were great

Today our staff were great. Very accommodating and friendly. Made my shy daughters experience more fruitful than she thought and she walked away happy

31 January 2026
Unprompted review
Rated 5 out of 5 stars

YOUKNOW WHATITIS

Everything that youknow are and all there products and what they stand for, there kaupapa and waka they are on is outstanding. There is nothing they do wrong. The clothes are top range top quality there customer service is second to none, postage and handling is spot on. They have your Order packed and ready literally once you pay. Like nothing can fault these guys accept for maybe opening a shop up in Perth.
Chur whānau mauri ora!!!

31 January 2026
Unprompted review

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