Yorkshire Housing Reviews 

Lauren Middleton, what a phenomenal woman. So reassuring and helpful, couldn’t offer any more support if she had tried! Considering I’m moving halfway up the country, I’ve no nerves whatsoever and feel in safe hands with her!

I waited all day for some one to come about my damp and mould problem I had an appointment between 8am and 12 noon but no body came I spoke to a very nice man who sorted the problem out for me and arranged another appointment for me he was very thorough and helpful nothing was too much trouble for him.

We are incredibly grateful for the outstanding support and compassion shown by the housing manager Adele (at St Edwin’s Croft, Barnsley) throughout the process of rehousing my Nan. From the very beginning, she demonstrated genuine care, patience, and professionalism, making what could have been a stressful experience feel smooth and reassuring.

She took the time to truly understand my Nan’s needs and circumstances, ensuring that she was placed somewhere that is not only comfortable, but also safe and well-suited to her lifestyle. Adele’s communication was clear and consistent, and she were always approachable and willing to answer any questions we had.

Thanks to her dedication and attention to detail, my Nan now has a lovely home where she feels secure, happy, and safe. It has made such a positive difference to her quality of life, and for that we are deeply thankful.

Her kindness and commitment have had a lasting impact on our family.

I have found this website really helpful I’m grateful that I have found this website it has been helpful for me.

I support a vulnerable adult who is a Tennant living at chestnut court in Barnsley.
He needed new floor coverings throughout his property which for him was a massive undertaking
The support he received from Paula Lawton Perry housing manager throughout this process went above and beyond.
A big thanks to the door contractor Andy Pinder who also went up and above.

I'm always reluctant to leave negative reviews but everyone has a breaking point. I've been trying to get an extractor fan fitted for some years now to alleviate the mould in the bathroom but cancelled appointments, calls to 'emergencies', not having the necessary tools and any other number of excuses are the only action.

I spoke with a lovely, helpful young lady called Sarah. I had 3 repairs to report, she answered my questions patiently, explained what she was doing. She arranged for all three repairs and gave me the job numbers and dates for all of them. It’s a pleasure to be able to speak to a person and not be told to go and sort it out on the internet. I am of an age where I don’t have the same computer skills as the young. Thank you for employing such an approachable and helpful team.

Amy and sian were very helpful and made my experience very stress free and have helped me with all the paperwork.

I have dealt with
Lauren Middleton.
I can say that
Lauren has gone the extra mile maybe two for me and taken a great weight off my shoulders.
If promotion is on the horizon I know where it should go.
Thankyou Thankyou, Thankyou.

Ellie has been great! Some teething problems to start with but all sorted now! Absolutely lovely lady & very helpful cannot thank her enough

We have been in communications with Ellie Moxon for almost 2-3 weeks, regarding us moving into our new house.
Ellie has been easily contactable, polite, friendly, she's gone above and beyond doing everything she can to make our transition as smooth as possible

I spoke with a kind and professional lady called Ellie Moxon. She was clear with everything she explained and spoke to me with dignity and respect. The process we went through was quick and efficient and took less than a week to be nominated for a house to being offered one.

Had a great experience to secure our new home. Ellie Moxon was polite, professional, helpful and explained everything very well. Thank you so much, this is going to change my family's life.

Report a repair November 25, 2 surveyors came to look at it, Feb 26 still no work done. Call again March 17th, to be given no update. Asked to put in a complaint, offered a £30 gift voucher for the length of time it had taken to do the repairs, I was told I could only accept the gift voucher if I withdrawn the complaint. Needless to say I did not accept thr gift voucher

The man that call was very good

Lorna spolverato, thank you so much for your quick and speedy and understanding of our situation, dealt with care and professionalism. Thanks again.

Having held over £900 of my money stating I have to be a month in credit with my rent ( not mentioned on my tenancy agreement) I have had to issue court summons to receive my funds back. I have been passed from pllar to post over the last couple of months and I would definitely not recommend them to anyone. I have been a resident since 2007 but the just seem to think they can shit on us and thus time they have shit on the wrong one !!

Lorna Spolverato Was brilliant, very understanding and compassionate, professional too

Lovley lady easy to speak to let's you talk and she answered any questions we had

Philippa was incredibly helpful today while assisting me with an ongoing issue that is still being resolved. She took the time to contact all the relevant people and was very patient and supportive throughout. Her help was very much appreciated.