YOKKAO  Reviews 

314
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the helpful customer support team for providing fast and efficient assistance when making changes to orders. Many buyers also appreciate the high quality of the boxing gear, gloves, and apparel they receive for their training needs. However, some reviewers were not happy with severe delivery delays and long waiting times to receive their purchases. Some people also reported difficulties getting responses to their emails regarding missing items and handling inaccurate product sizing. Others noted that resolving these problems through customer service channels can sometimes be a frustrating process.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. While many customers praise the... See more

Customer service

People report positive experiences with customer service, noting that support agents are prompt, helpful, and... See more

Order

Consumers find order experiences to be mixed, as opinions and waiting times vary significantly. While many... See more

Response time

Reviewers express mixed feelings regarding response time. Many customers highlight very responsive, quick,... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting mixed experiences. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve purchased from them twice. My first order was around mid-2004 and included 12oz Angry Bunny boxing gloves, Muay Thai pants, and shirts. My second order was more recent and included a pair of... See more

Company replied

Rated 4 out of 5 stars

Scored 4 stars due to the time it took for delivery. Was hoping to get item in time for anniversary which was April but never happened so it'll be a birthday present instead. I was anxious and... See more

Company replied

Rated 5 out of 5 stars

The Team at Yokkao, is prompt in response and coordination making ordering very stress free, and the quality of product upon receipt is exceptional. I have no complaints only good things to say about... See more

Company replied

Rated 5 out of 5 stars

I had made several mistakes like forgetting to add an item to an already-placed order and also changing one item (essential gloves) to another kind (black flame gloves). But Mae and Yokkao customer se... See more

Company replied


Company details

  1. Sportwear Manufacturer
  2. Sportswear Store

Written by the company

Yokkao is a manufacturer apparel and equipment based in Thailand. From a complete range of products to international fight events and an unceasing drive in promoting the sport, YOKKAO’s 360-degree operations are unprecedented in the history of Muay Thai. Yokkao operates with warehouses in Asia, Europe and USA.


Contact info

3.7

Average

TrustScore 3.5 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(314)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Super friendly and helpful customer service

I accidentally ordered the wrong size and contacted customer service right away. Jose immediately helped me and passed on the information that I needed a different size. Super friendly customer service.

13 February 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Thank you so much for your kind words!
We’re really glad Jose could assist you quickly and get the size sorted out. Providing friendly and helpful support is always our goal.
Enjoy your gear, and if you ever need anything else, we’re here to help 🙂

Best,
YOKKAO Team

Rated 5 out of 5 stars

Thanks Jose for the quick response

Thanks Jose for the quick response.

Ordered the wrong size had a solution to change my order within a couple of hours.

Great service!

12 February 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Tank you for your feedback!
We’re happy to hear Jose could assist you quickly and help resolve the sizing issue. That’s exactly the kind of service we aim to provide.
Enjoy your order, and feel free to reach out anytime if you need support.
Best,
YOKKAO Team

Rated 5 out of 5 stars

The staff were very competent

The staff were very competent, friendly, attentive, and responsive! They resolved my sizing issue very quickly. The shorts/outfit are of excellent quality. I highly recommend them!

3 February 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Thank you so much for your kind words and for taking the time to share your experience.
We’re really happy to hear our team could assist you quickly and that you’re satisfied with the quality of your shorts and outfit. Your recommendation means a lot to us.
If you ever need anything in the future, we’re always here to help.
Enjoy your training and thank you for choosing YOKKAO!

Best,
YOKKAO Team

Rated 5 out of 5 stars

Customer service was brilliant

Customer service was brilliant. Mae was always un contact.
Bought wrong size shorts for my son, item not eligible for return but still sorted it for me.
Delivery was quick and the quality of the product is amazing.

28 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Thank you for your review, we really appreciate it.
Glad we could help with the sizing and get everything sorted.
We hope your son enjoys the shorts and his training 👊
Best,
YOKKAO Team

Rated 4 out of 5 stars

A little expensive for quality

I’ve purchased from them twice. My first order was around mid-2004 and included 12oz Angry Bunny boxing gloves, Muay Thai pants, and shirts. My second order was more recent and included a pair of 16oz gloves along with some Muay Thai clothing.

Overall, my experience has been slightly above average. Delivery was fairly quick on both occasions, which I appreciated. However, despite being a well-known celebrity brand, the material quality felt fairly average. Given their premium pricing, the products didn’t quite live up to expectations.

I’ve also purchased Muay Thai gear from Bangkok brands such as Blegend and Banchamek, which are significantly cheaper yet offer excellent quality. If you’re in Thailand, buying locally tends to provide much better value for money.

22 December 2025
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Thank you for your feedback and for ordering from us more than once, we appreciate your support.
Our gear is handcrafted in Thailand and designed for performance use, with strong focus on materials, construction, and design standards. Pricing reflects this production level and product development approach.
We value your perspective and will continue working to improve every collection we release.
Best,
YOKKAO Team

Rated 1 out of 5 stars

Ordered a custom shorts on December 8

Ordered a custom shorts on December 8, 2025 and it’s almost been 2 months without any contact or information about the package.

8 December 2025
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
To assist you, we’ll need your order number and the email address used for the purchase. Please contact our customer service team at customerservice@yokkao.com
and include these details so we can locate your order and review the status as quickly as possible.
We look forward to helping you resolve this.

Best,
YOKKAO Team

Rated 5 out of 5 stars

Good communication and solid product quality

Good communication from customer service and solid product quality. Delivery took a bit longer due to a pre-order, but everything was handled well.

23 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Thank you so much for your kind review! 🙏
We’re really happy to hear you appreciated the communication from our Customer Service team and the quality of the products.
We also truly appreciate your patience with the pre-order delivery time.
Thanks again for your support, and we hope to see you back soon! 🥊🔥

Best,
YOKKAO Team

Rated 1 out of 5 stars

Poor quality

We bought shirt and shorts for nearly 100 pound he only wore tshirt twice and it's all came undone on sleeve threaded. I raise case as we only had it for a week and came back no not covered won't do anything as it looks like it's been close to velcro. Absolutely shocking I wouldn't mind my partner has ordered him gloves and shin pads for 350 last week if I had known this we wouldn't have give them anymore money. Never again should have read the reviews first and gone somewhere with decent quality especially after paying premium prices , customer service number #241685617

16 January 2026
Unprompted review
Rated 1 out of 5 stars

I bought 2 pairs of gloves and shin…

I bought 2 pairs of gloves and shin guards on December 10th 2025 and have only come today 17th of January and only the gloves have arrived and the 8oz gloves I got feel like 8oz kids and the 12oz gloves feel like a 10oz kids horrible service I don’t recommend

17 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Thank you for your review, and we’re sorry to hear about your experience.
Please contact our customer service team at customerservice@yokkao.com and include your order number, so we can check the status of your shin guards and assist you with the sizing issue on the gloves. Our team will reply within 48–72 hours.
Best,
Yokkao Team

Rated 1 out of 5 stars

3 months No serious updates

Very disappointing experience. I ordered a pair of gloves on November 22nd and was told to expect an 8-week wait, but I am now past that timeframe with no clear updates.

Customer service does not respond to emails, which makes the situation even more frustrating—especially considering this was a Black Friday purchase, so a refund is not even an option.

Lack of communication and long delays are unacceptable for a brand of this level. I would not recommend ordering unless you are ready to wait indefinitely without any answers.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

I order a pair of gloves on Dec 19

I order a pair of gloves on Dec 19, 2025, and it is Jan 14, close to a month already and I have not heard nor received any replies to my 2 email inquires regarding the status of my purchase and or shipping info. The website tells you to check shipping status on SHOP.com, however, the site simply says "waiting on delivery". Is this a lost cause and I'm out $200??? I find it very difficult to shop this brand again.

15 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Thank you for your review, and we’re very sorry for the delay and the lack of communication. You are definitely not out of $200.
Please contact us at customerservice@yokkao.com
and include your order number, so our team can locate your purchase and provide you with a full update. We will reply within 48–72 hours.
Please also note that this item was purchased on pre-order, which involves an estimated 6–8 weeks waiting time, as stated on our website.
Thank you for your patience,
YOKKAO Team

Rated 5 out of 5 stars

Excellent company.

Excellent company.
The gloves shorts and schin guards are the best in the business.
I can't wait to shop again.

11 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Thank you so much for the kind words!
We can’t wait to have you shop with us again. Thanks for your support and for being part of the YOKKAO family!

Best,
YOKKAO Team

Rated 5 out of 5 stars

Yokkao is the best product with the fastest delivery process

Yokkao delivers fast, and makes tracking your package simple and easy. If there’s any questions about products or release dates or anything of the sort, yokkao makes it a point to get back to you fast, and when they do, they are very courteous and helpful. Besides that, yokkao gear is top of the line. I have been doing Thai boxing on and off since I was 14, I am now 29 and yokkao is by far my favorite company for all of my boxing needs.

2 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
We really appreciate you taking the time to share your experience.

We’re glad our products and support have been part of your training, and we look forward to being there for you in the future as well.

Best,
YOKKAO Team

Rated 5 out of 5 stars

I just received my muay Thai shorts and…

I just received my muay Thai shorts and boxing gloves. just love their product and in best quality

1 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
We’re glad to hear you’re enjoying the shorts and gloves and that the quality met your expectations.

Thanks for sharing your experience!

Best,
YOKKAO Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The team was very responsive and helpful, assisted me with changes to my order, and provided clear solutions throughout the process. Communication was smooth and professional. Very satisfied with the experience.

8 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
We’re really glad to hear you had a positive experience and that everything went smoothly throughout the process.

Your feedback means a lot to us.

Best,
YOKKAO Team

Rated 5 out of 5 stars

I ordered gloves and kicking pads to…

I ordered gloves and kicking pads to Sweden without any problems. It took a little time, but I placed the order during Black Friday, so I guess they had a lot to do. 🙂

28 November 2025
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Glad to hear everything arrived without any issues.
You’re absolutely right, Black Friday is a very busy period for us, so we appreciate your patience.
Enjoy your gloves and kicking pads, and see you again soon! 🥊
Best,
YOKKAO Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Couldn’t do enough for me and their speed of response was brilliant. My whole experience with YOKKAO has been amazing.

6 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Hello,
Thank you so much for your kind words!
We’re really happy to hear you had such a great experience with YOKKAO. Providing fast, attentive service is something we truly care about.

Thanks again for your support!
Best,
YOKKAO Team

Rated 1 out of 5 stars

Ordered 14oz gloves at the 26th of…

Ordered 14oz gloves at the 26th of November and apparently the order is still being processed with no response to my emails. Already January and no updates!

3 January 2026
Unprompted review
YOKKAO  logo

Reply from YOKKAO

Dear Valued customer,
Thank you for your review.
We aim to reply to all customer emails within 24–48 hours. If you haven’t received a response, please double-check that your message was sent to customerservice@yokkao.com
and that the email address was entered correctly.
To help us assist you faster, please make sure to include your order number in your message. Our customer service team is always available and ready to help.
Thank you for your patience.

Best,
Yokkao Team

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