YEMA Manufacture Horlogère Française 1948 Reviews 

4,588
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional manufacturing quality, stunning vintage design, and remarkably accurate timekeeping of the mechanical watches. Consumers also deeply appreciate the swift, secure delivery process, the lovely packaging with nice extras, and the extremely helpful support team available via live chat. Some reviewers were not happy with delivery delays, noting extended wait times and poor tracking updates regarding their product shipments. A few other people also felt that communicating with after-sales support during lengthy repair processes and dealing with defective items was quite challenging.

What people talk about most

Product

People report positive experiences with product, noting that the watches are stunning, exceptionally well... See more

Quality

Clients share positive opinions on quality, highlighting the stunning design, reassuring heft, and high-end... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments... See more

Service

Reviewers highlight positive aspects of service, consistently praising helpful discussions, efficient... See more

Customer service

Consumers find customer service to be positive, highlighting proactive and responsive email and chat support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Yema Navygraph Barracuda is a beautifull tool-watch which is very comfortable to wear = 5 stars. The unique design of every dial is much more attractive live in comparison to the pictures on the Y... See more

Company replied

Rated 5 out of 5 stars

Great looking watch, runs well and feels great n the wrist. Came in a lovely package with a really awesome travel case, cool pilot patch and key chain type pilots tab as well. Deliver was not g... See more

Rated 5 out of 5 stars

My Yema superman 500 was shipped fast and safe. I'm beating the shit out of this watch for over 2 years. Holidays, sports, swimming, being clumsy. The watch keeps running accurate, looks still... See more

Rated 5 out of 5 stars

My Superman Moontide Titan with cmm.11 movement runs very exact and complete perfect within cosc. Titan watch and strap are very good, lightweight quality and perfect to wear. The dial is fantasti... See more


Company details

  1. Watch Manufacturer

About YEMA Manufacture Horlogère Française 1948

Written by the company

🇫🇷 INDEPENDENT FRENCH WATCHMAKING MANUFACTURE SINCE 1948

YEMA is a third-generation family-run watchmaking independent brand established since 1948. As Official Partner of French Air Force and French Navy, YEMA designs professional toolwatches to equip the military, astronauts, sportsmen and explorers. Alongside these instrument watches, YEMA also develops refined classic timepieces as well as contemporary sports watches featuring integrated bracelets, reflecting the full breadth of our French watchmaking expertise.

Over the past few years, YEMA has made significant investments aimed at insourcing a good part of its production and constantly improving the quality of its manufacturing processes by using new equipment as well as expanding and modernising its workshops and production lines. YEMA now works with new local French & Swiss partners, within a 72 km radius of Morteau, to secure a more responsible and higher quality production.

YEMA’s gradual transition towards a watchmaking Manufacture operating model has enabled a new range of higher-end Manufacture Calibers.

💬 YEMA's Customer Service is available 24/7 through online chat on Yema.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

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(4,588)

908 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Experience at the Yema Boutique

I visited Paris at the end of May and had decided to purchase a French watch as a memory of the trip. I wanted a watch that actually used a French movement. I had identified Yema and noted their new boutique was very close to my hotel. So I visited to try out a Superman Dato or Gilt.

The gentleman who assisted me was extremely helpful and pointed out their limited-edition Dato in the colors of the street signs in St. Germain. It has the in-house CMM.11 caliber movement, which is amazing.

If you are in Paris, you should definitely check out the Yema Boutique. You will be treated like a king/queen.

I'm extremely happy with my purchase!

Dana

26 May 2026
Rated 5 out of 5 stars

Great experience in general

In general, my experience with Yema turned out to be very positive. The support team is not only helpful and thoughtful, but friendly too. I also got a free gift rubber strap from them just by asking next to the ordered item. The watch itself I purchased, a Yema Phantom, is quality made as well. No bells and whistles there, just the rugged, bare, masculine, neo-vintage feeling all over it. I highly recommend this store.

19 April 2026
Rated 5 out of 5 stars

Yema Superman steel

I bought a Yema Superman Steel and I am very satisfied with the fast service.
The movement runs perfectly accurately, and the watch is beautifully finished.
It fits perfectly on the wrist, and I will certainly order more watches in the future.

12 May 2026
Rated 4 out of 5 stars

Bracelet messes things up-great looking watch

The watch looks great but the steel bracelet could be more comfortable

12 May 2026
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Hello Mr. Papazarifis,

We would first like to thank you for your feedback on the look of the watch. It unfortunate however that you did not find satisfaction with the comfort of the bracelet.

We would however like to point out that we have had generally positive reviews for introducing a steel bracelet on these models (previously available on mesh band and leather only).

Nevertheless, your review will help us in our endeavour to improve the quality of our products and services in the future.

If you still need assistance with any other matter, please do not hesitate to contact us directly via our online chat, available 24/7 on our website, so we can help you.

Regards,

Nicolas
Yema Customer Support Team.

Rated 5 out of 5 stars

Stunning Timepiece

I purchased The Yema Rallygraf Alpine Quartz edition.
This is my 3rd Yema watch and this such a striking watch.Beautiful Dial and colour scheme.
Looks far more expensive than what I paid for.
I would highly recommend Yema for anyone who values Build quality and character filled timepieces.

7 May 2026
Rated 5 out of 5 stars

My Superman Moontide Titan with cmm.11…

My Superman Moontide Titan with cmm.11 movement runs very exact and complete perfect within cosc.
Titan watch and strap are very good, lightweight quality and perfect to wear.
The dial is fantastic and plays with the light. You will not find something like this anywhere!

24 March 2026
Rated 5 out of 5 stars

My 3rd YEMA

The Superman Bronze is my 3rd YEMA watch. I have a Navygraph GMT and a bronze with burgundy bezel. After a little natural aging, the bronze takes on a perfect patina for a diver. YEMA watches keep getting better with this new one fitting slim on the wrist with a very interesting dial that changes shade of blue as light hits the vertical striping. It is easy to wind and set and very comfortable to wear on the supplied rubber strap.
I received the watch quickly but returned one of the straps as it was too short. This was a very easy and pleasant experience as the YEMA team were very responsive, kept me informed and made it happen quickly.
I am very pleased with the look, feel and build quality of the watch and the support service is on par with the product.

16 March 2026
Rated 5 out of 5 stars

I was able to reach the Service chat…

I was able to reach the Service chat late in the evening. Since I had a special request, the watch and bracelet had to be configured separately. I got the purchasing link within a few minutes, purchased the watch, received it only 2 to 3 days after the purchase I fully recommend Yema, an excellent and beautiful watch (Superman Heritage with the fishscale bracelet).

9 April 2026
Rated 3 out of 5 stars

The dial is nice but the bracelet is…

The dial is nice but the bracelet is not good. It is very difficult to adjust the length and I think it is too small in lug.

7 April 2026
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Hello Mr. Yung,

We are really sorry to hear that you are not 100% satisfied with your watch.

Although we do understand your perspective and appreciate your feedback, it is to be noted that this model is of a classic neo-vintage style and thus, uses dimensions that fit this style.

The Navygraf Heritage is also one of our best-selling models of all time and is very much appreciated by the watch community both in France and internationally.

Rest assured that your feedback will be passed on to the relevant teams in the goal to improving the designs of our watches and catering for all our customers' needs.

If you still need assistance with any other matter, please don't hesitate to contact us directly via our online chat, available 24/7 on our website, so we can help you.

We hope to have you again as our esteemed customer in the future.

Regards,

Yema Customer Support Team.

Rated 5 out of 5 stars

Excellent watch, Better looking in person, Comfortable leather watch band.

Update : Nicholas from Yema contacted me and has assisted me with the refund process. I'm glad they are able to assist me on this as it was a really good buying experience and the watch is really wonderful.

All I can say is, the watches look better in person for the Rallygraf Original that I purchased. The leather band on the watch is also really soft and durable. It feels comfortable to wear. It feels better and more comfortable than the picture on their website.

I got 2 watches with both leather straps. Original Rallygraf panda and the Rallygraf Alpine series black and white. Both are stunning and again the leather is really soft and comfortable to wear.

Original Post : I was excited to visit Paris and buy directly from the Yema store. The store was nice and the people there were great. The watch looks better in person that in the picture. It was stunning and everything I have been expecting.

The only problem is, the tax refund process is hard and when I flew out, I did not get my refund. I contacted them about it on April 8 and it's April 10 now and I still have not received a response.

So that just means it would have been cheaper if I just bought it online than having to experience and saving money in Paris.

Aside from that, the watch is really nice.

I hope I can get my tax refund soon or someone contact me soon about it.

30 March 2026
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Hello,

We would first like to thank you for your feedback on your the watch and are glad that you find it nice and to your liking. It is however unfortunate however that you had some issues with the tax refund on your purchase.

I will take charge of your request and make sure your tax refund is issued as fast as possible. Please allow me to get in touch with via email to continue the discussion and solve the issue.

As a reminder, and to ensure we can assist all our customers as quickly and efficiently as possible, our only official support channel is our 24/7 online chat available directly on yema.com. This centralized system allows us to provide immediate assistance and ensure that no request goes unanswered.

If you still need assistance with any other matter, please do not hesitate to contact us directly via our online chat, available 24/7 on our website, so we can help you immediately.

Regards,

Nicolas
Yema Customer Support Team.

Rated 5 out of 5 stars

EXCELLENT !!!

EXCELLENT !!!! FIRST TIME I BOUGHT SOMETHING FROM YOUR COMPANY , VERY RELIABLE ABOUT THE THE DATES , IT WAS A VEWRY GOOD PRICE FOR THE WATCH , PROBABLY I M INTERSTING TO BUY MORE THINGS IN THE FUTURE ! I LIKE YOUR WAY TO CREATE AND LIVE FOR MANY DECADES, AFTER ALL I LEARN FOR YOUR COMPANY WHEN I DISCOVER MY DADS WATCH !!!

30 March 2026

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