Absolute TRASH! They literally pull legitimate reviews that highlight businesses and keep the one bad one center stage as if people are not going to Google first lol. Refused to pay for advertisin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
San Francisco - User Reviews and Recommendations of Top Restaurants, Shopping, Nightlife, Entertainment, Services and More at Yelp
Contact info
United States
- www.yelp.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BUYER BEWARE!
With regards to SHEIN. This company features goods from clothing to everything else. Buyer beware! Aside from bait and switch tactics, in other words feature one price and when you go to pay, another higher price. You are lured into spins/games which offer multiple free items ( I mean after all you earned them) however when you check out, you are charged and not afforded the opportunity to get expensive item you chose. Garments are of inferior quality, inferior fabric and hardly look like pictures and are impossible to send back!!! Garments do not run true to size. Trying to reach anyone to lodge an issue is impossible. You might as well chalk your experience up as your loss and donate item to good will !!! BUYER BEWARE ! If I could give them a half star, I would! You ask for date of issue. There have been a couple of incidents however most recent a couple of days ago.
This should be a monthly communicative experience
My Son and I met at the wonderful Speakeasy The Rendition for our Father Son communicative anniversary. What that involves is a relaxed discussion in a secluded [in the back of Vitello`s Italian Restaurant in Studio City. Speakeasy that is a blast in the past during the Prohibition era. We have been to a few in New York, but nothing to the breath and measure in beauty of the Rendition Room. We are at the front of the restaurant with a on time reservation greeted by the true Master of ceremonies the great Scott. With Scott we enter the Rendition Room opening with a book case and then parting and walking through a curtain. Inside the warm cozy room soothing dark room with booths at the wall , middle of room cozy stuffed armchairs and tables facing the grand Wurlitzer . Up front you can sit at the bar to better watch Scott in action. He handles it all making sure one and all is taken care of moving swiftly like a middle linebacker. Witty humor and attention are the mainstay of the evening. Scott is never intrusive, so my Son and I can get to the reason for the evening, straight communicating with just each other. To touch base with our thoughts and emotions are necessary to have a Father/Son relationship that grow smoothly or possibly not. This quiet haven is a place to keep the communicative lines open. You can order food from main dinning room or just have drinks. All good, and great place to take your wife. I did and she loved it.
Lack of Accountability and Support for Businesses
I am beyond frustrated with Yelp and the way they handle serious issues that directly damage a business’s reputation.
We recently received a negative review from someone who clearly confused our company with another business. This is not the first time — it has happened multiple times. Every time, we report it, explain the situation, and provide context. And every single time, Yelp did absolutely nothing.
This is unacceptable. Incorrect reviews are not harmless — they lower our rating, mislead potential clients, and directly impact our revenue. A platform that profits from businesses should have basic systems in place to verify or remove clearly inaccurate reviews. Yelp chooses not to.
What makes this even worse is the constant pressure to pay for advertising. Yelp has no problem calling, emailing, and pushing for higher monthly payments, yet shows zero urgency when it comes to protecting the businesses that fund their platform.
At this point, it feels like Yelp is more interested in selling visibility than maintaining fairness or accuracy. There is a clear lack of accountability, transparency, and real support.
For any business considering relying on Yelp, be aware: you may be paying to be on a platform that allows false information to harm your reputation — and does nothing to fix it.
Guidelines? Maybe for others, but not Yelp itself.
Review posted to a business that belongs to an individual that I know. The review contained these statements from the reviewer:
"Only way to get good service is by being WHITE!!!! "
" I just want the same service the WHITE PEOPLE get!!!! If I received the same service then why I never get a call back?"
I reported this review to Yelp. They replied back that their 'moderators' had reviewed it and decided to leave it posted. Let's take a look at their 'guidelines' that pertain to reviewers:
"Inappropriate Content: Yelp prohibits threats, harassment, lewdness, hate speech, or any form of bigotry." If those statements are not bigoted in nature, then I guess I have no idea what is. So much for their 'prohibition' position. Obviously, they support the very behaviors that they claim that they have no tolerance for.
Beware of the 300$ "Free" ads
I tried to advertise on Yelp and they gave me 300$ in credit. I had 3 "suggestions" for different customers that were 10 hrs to 4 days old and I noticed my "credits' were down to $105. that's 65$ per lead so if I do a car lockout for 75 they take 65 of it!!! seems more like a Scam!! I ended my Free ads before they could get into my bank account !! There is a reason companies don't allow reviews on their site!!
Yelp is a scam
Yelp is a scam! These people should be in prison! Stay far away! If you are a small business, Yelp will take you for a finacial ride, as they have a badge to commit fraud and false advertising. Don't believe me, try it for yourself!
Absolutely garbage I am advertising…
Absolutely garbage I am advertising with them and I get a lot of called non for work just people trying to sell me advertising and leads . Save yourself time money and effort. Do not use yelp business ads complete and utter garbage.
We bought a Dyson vacuum
We bought a Dyson vacuum. After waiting 3 weeks. I called Dyson to cancel the order. Dyson rep gave us a discount, canceled that order and reorder another vacuum. It arrived 2 weeks later. We charged the vacuum and went to vacuum. It vacuumed wonderful but the battery that was supposed to hold a 40 minute charge. We called Dyson and returned the vacuum being told we would get a refund in 14 days.Today I called Dyson to ask where my refund was. They still hadn't sent it. They finally sent my refund. Although Dyson has a great reputation, they do not stand behind their very expensive products
Stanly Steamer was absolutely horrible
Stanly Steamer was absolutely horrible. They didn't get stains out. While polishing my wood floors they sprayed the chemicals unto the walls. And after I gave permission to one of the workers to use my bathroom, instead of removing a mirror that was in the way he got pee all over the wall, floor and toilet.
Find some great businesses on here.
Find some great businesses on here.
Those are scammers
Those are scammers
they make the leads themself
you will never get a hold of that client
Yelp continues to allow random people…
Yelp continues to allow random people that have NOT ever done business with our company to post to a Yelp Page that we dont even want. They refuse to do anything about it stating they cannot prove this is not a real experience. How dumb is that. Customer claiming we did business in a state and area we dont even service at an auction that we also dont service.
This is the worst service I have ever…
This is the worst service I have ever dealt with. All they want is your money. They have aggressive marketing — they were calling me nonstop during the first months trying to sell their useless services. I regret that I ever signed up here. I didn’t even use this platform, and after a few months I logged in and saw a 1-star review on my company SAM Service LLC. The person claimed they worked with me and that I replaced their furnace, but I have no idea who that is. I checked my records and found no proof that I ever worked with this client — this could easily be a fake review from competitors.
But the most interesting part started after that. Since people see that 1-star rating when searching my company, I tried to fix the situation and asked clients to leave reviews. Around 3 clients left 5-star reviews, and then I logged in and saw that Yelp removed them, saying they were “too good.” Later another client left a review, and after some time Yelp removed that one too.
I tried to change my company name and just forget about this service, but they didn’t even allow that. You can’t delete your business from their site — it will stay there with a 1-star rating, just marked as closed.
This company is like a racketeer who tries to squeeze money out of you and follows you everywhere, not letting you live your life — you walk out of your house in the morning and it’s already there, waiting for you and following you.
This is a service of low ratings — they think 1 star is fair for you, but 5 stars are not, and they will remove those reviews. Do not make my mistake — do not deal with this scam company.
Great customer service at Gold Works Of Alexandria
Great customer service at Gold Works Of Alexandria! Fast repairs/batteries/watch bracelet adjustments.Daniel and Adam are great honest guys.
I find yelp to be disingenuous
I find yelp to be disingenuous. They had removed several of my reviews which were critical of businesses , because the business complained. In other instances, they claimed that I had no firsthand interaction with the business, which was patently false! In still other instances, when I left a negative review for a business, the business would respond in kind by posting multiple positive reviews for their business, which were clearly false as prior to my leaving my negative review the only other review for that business was 18 months old. All of a sudden they have multiple positive reviewed posted on the same day? I call BULLSHIT! I then posted a few more negative reviews using other email accounts. Yelp responded by closing my account, saying I violated their policies. When I brought the fact that the business clearly fabricated multiple positive reviews in order to counter, my one negative review, yelp couldn’t care any less. No, they deleted my account, but they left the business owners, false positive reviews up. Therefore, I’ve concluded that all yelp reviews are shit and cannot be trusted.
Charging credit card after cancel. Robo marketing
The minute my add went live I wAs bombarded with marketers for Google from every state in USA. Of coarse this is charged to my account and I had the feeling it was yelp sales that instigated or made it happen so commissions would go up. In writing 48 hrs over 100 calls trying to sell me on use ng them as advertising. I was forced to cancel yet yelp charged my credit card after shutting adds off. Add was not on and still charging me. I had to cancel my card. Got no responses from yelp when trying to address the issues. Find another advertising campaign yelp is bad news.
AmerFlow technician
Had a problem with a leaking water softener. Called and made an appointment for from 2 to 4 today. At 3:45 I called company and they said tech was done for the day. Told me they would try to reach him and call me back. Went out front door to find a bill from the company that problem was fixed and that "homeowner was not home." I called again and how the problem got fixed without me being home since the water softener is in my garage. They said garage door was open so they just did it. Two cars and an open garage door and they never knocked on my door? I have two dogs they would have been loud if he had knocked. Said he tried to call me but couldn't get ahold of me. Again why call when you can knock on the door? Asked them to have a "tech manager" call me tomorrow and was told "they don't call customers." The more I talked to the receptionist the madder I got. Worst customer service I have ever experienced
Unacceptable Quality Control and…
Unacceptable Quality Control and Dismissive Support from Seiko
I purchased a Seiko automatic watch on January 4th. After barely two months of normal daily wear, it began losing 10–15 seconds per day. I wear the watch all day, every day, so lack of wrist movement is not the issue.
When I contacted Seiko, I was told the solution was to “shake the watch 30 times every morning.” That response is not only dismissive — it’s an admission that the product is not functioning as it should. No new automatic watch should require a daily shaking ritual to stay accurate.
This is a clear quality‑control failure paired with customer service that avoids responsibility instead of addressing the defect. I expected far better from a brand that claims to stand behind its craftsmanship.
Byer BEWARE BANKERS LIFE IS A SCAMER INSURANCE COMPANY!!
Byer BEWARE! This company is a scam. They are in Roseville. In 2021, I purchased a Policy with Bankers Life insurance. I was sold a Whole life policy. I spoke with the person who has been fired! And I signed and wet-signed the documents while this person sat in my home. Today I was called and told I surrendered the policy. I was sent a policy that said I signed. I have been making my payments, but it turns out I was sold a policy that is a scam; they put together some crazy document that is not what I purchased. They are still collecting my premiums, but I don't have a policy
Suspended From Yelp for Writing an honest review.
I wrote a very honest review of an individual who is running a business dishonestly. When he couldn't get a permit because he lacked the necessary license in Massachusetts; He became hostile and belligerent and threatened to sue me for breach of contract, slander, defamation of character and anything else he thought was appropriate. He posted that as a response to my review. I have the letter from the Town of West Springfield detailing his attempts at trying to put one over on the Town. So what does YELP do. They suspend me and keep him. So much for fairness in reviews. As an added bonus YELP you have over 3000 complaints on file for suspensions without reason on the BBB. P.S. I don't want my account back now that I( know they suspended the wrong party.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








