Web site and order placing made easy. Product quality as described and excellent. Have used several times now with 100% satisfaction. Customer service could not fault. i need to return and replace an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Received my Galaxy 5 Pro watch today. Other than some minute damage on the watch box everything inside was perfect The watch itself looks totally brand new. Communication throughout the process was... See more
Used the website for the first time and couldn't be happier with the product and service received. The laptop I purchased was Grade A, excellent condition, and what was delivered was a brand-new lapto... See more
Website is an honest reflection of the product. Purchase process is easy. Delivery was very fast. Original packaging undamaged. Very good. The product is good too. Satellite speakers wireless, connect... See more
Company details
Written by the company
XSonly.com are one of the UK's largest suppliers of new, excess & refurbished laptops, pcs, workstations and IT hardware in general. We are partners with most major manufacturers and sell Dell, Lenovo, Toshiba and HP products. We offer big savings on new prices and a high level of customer service.
Xsonly.com
Written by the company
- Why shop at XSonly.com
- Huge savings on new - easy checkout - fast dispatch & delivery - dedicated support team
Honest advice and 14 day returns
Real humans and a fair return policy
We are real humans at XSonly.com, we will give you straight forward, honest advice to get you the right product. If you don't like the product or have a change of heart then there is a 14 money back guarantee. Simply contact us and return the item and we will refund you.
Contact info
The Markham Centre, RG7 4PE, Reading, United Kingdom
- info@xsonly.com
- www.xsonly.com
4.7
Excellent
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam company, they won't reply to emails or any legits requests
This company is a scam, be aware of them.
I pruchased an electrict scooter in October 2024 with 1 year warranty. After a few months the scooter stopped working, while I've used it less than 10 times.
I contacted xsonly in only to schedule a repair given the warranty period, but they never replied to my emails nor my messages, completely ignoring my request and without answering one single time.
There is no phone number to call and they won't answer to emails, be aware and stay away from them.
I have order number and email correspondance to prove evertyhing I'm saying.
1 October 2025
Unprompted review
Great buying experience
Ordering process is fairly easy. Shipping is free and delivery was relatively quick. The soundbar came in a tatty box but the unit inside looks new. It works well for a refurbished soundbar and sound is pretty good. This the second soundbar I bought from this store and have not been disappointed yet.
4 April 2025
Excellent machine and excellent…
Excellent machine and excellent efficient service. Thanks
25 October 2024
Great product great price excellent…
Great product great price excellent quality and service quick delivery
27 September 2024
Good performing product
Sofar so good. I haven't had any problems with my laptop. the Omen HP.
17 September 2024
Computer packaged well and working well…
Computer packaged well and working well small problem with communication about delivery caused by the courier. Very good value for money.
27 August 2024
Item damaged, No response
Our item was damaged. We purchased a pizza oven and the limestone plates were chipped. We contacted the company straight away and we also supplied pictures of the damage. We emailed 2 different email addresses which we found on the website and we have never received a response from either of them.
21 August 2024
Reply from Xsonly
Hi, I can see that we replied to your initial email on the 22/08/2024 at 11:15 AM and again to your follow-up email dated 23/08/2024 at 1:51 PM. If you require assistance please reply to any of these messages that we have sent to you.
Refund given.
I purchased a computer which was advertised as new, it arrived on time, unfortunately on inspection i found that it was not new and had paperwork including instructions missing.
I contacted Xsonly and they immediately sent a return label and within 2 days i received a full refund.
It was not ideal that the item was not as described however the respnse was Great
17 August 2024
Excellent service delivered on time
30 July 2024
Great communication
Great communication, very responsive and very good aftermarket experience.
1 August 2024
Great quick delivery and product was in…
Great quick delivery and product was in excellent condition considering it’s listed grading which is good to know for future purchases.
26 July 2024
Definitely give this site a go
Previously unknown site to me but great pricing, quick and well priced delivery options and absolutely nothing wrong with the product I received - looked almost brand new and seems to work that way too. Came boxed so no-brainer to purchase items on this site rather than a larger supplier of second-hand goods with subpar prices and delivery like CEX, or new on Amazon for the convenience - this is just as good
25 July 2024
Ordered s 2nd sharp speaker bar
Ordered s 2nd sharp speaker bar. Only one side of speakers on bar worked on this one. To be fair. They was excellent with the response to send back for exchange via email
20 July 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.