My order arrived quickly, I had issues with the eggs not hatching and they replied promptly and sent some new eggs out, lovely gesture as it wasn’t necessarily a problem on their end.
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See what reviewers are saying
Ordered Comma caterpillars in April with availibility stated in May/June. Order not received and no reply to 3 emails. As stated in previous reviews this lack of customer contact is not good enough. N... See more
I have historically had good service from WWB over the years, but for the most recent order only 6 arrived intact, with others squashed dead under adjacent Sellotape and a 6 eggs totally missing. Eit... See more
Ordered my second lot of atlas moth eggs on 04/10/2025 as the availability stated "NOW". I received an email to let me know they had been dispatched on Monday the 6th, they arrived next day on Tuesda... See more
Company details
Information provided by various external sources
Worldwide Butterflies has been supplying butterflies and moths for over half a century, with a wide range of species available as livestock as well as providing Entomological Equipment and Specimens
Contact info
DT9 4QN, Sherborne, United Kingdom
- www.wwb.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Avoid! Avoid! Avoid!
Incredibly rude and disrespectful. No respect for the customers and even less for the livestock. I also got a call from my bank to tell me someone had tried to spend a lot of money using my card details. This was the only place that I had shopped at on line. Fortunately my bank immediately stopped my card. Avoid! Avoid! Avoid!
Placed my order in May
Placed my order in May, it never arrived. I complained got no response just their newsletter to really annoy me off.
do not use this company!
I think they are a scam...
Nothing ever turned up
Placed order in May ... still waiting in August.
Every contact with them results in rude responses (if anything).
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