WUKA Reviews 

1,093
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic product quality, noting that these wearable items are extremely comfortable, discreet, highly reliable, and give great confidence throughout the day. Consumers also appreciate the exceptional customer support, mentioning that the helpful team responds promptly, handles exchanges smoothly, and resolves any delivery issues efficiently. However, some customers also noted occasional unexpected leaks during extremely heavy flows and expressed disappointment regarding overall product durability over time. A few reviewers experienced noticeable sizing inconsistencies, finding specific items too restrictive or observing that stitching and materials degraded quickly after normal washing.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the period underwear is comfortable, stretchy,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the period pants are... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, helpful, and polite support from the... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and kind... See more

Order

People report positive experiences with order, highlighting efficient shipping and helpful customer service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic period pants. Very comfortable, no leakage issues and far superior to previous brand ModiBodi which I purchased 10 pairs all a mix of styles but all leaked. Bought Wuka to try out as a repl... See more

Company replied

Rated 5 out of 5 stars

I buy WUKA's for my teenage daughter, and really wish they were available forty years ago. We saw them advertised in a programme for a Women's Rugby 6 Nations match and thought 'well, if they're end... See more

Company replied

Rated 5 out of 5 stars

The absolute best period underwear that I have tried. It saw me through tough times postpartum, too. There is no period product (reusable or otherwise) that I trust as much as Wuka pants. I recom... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend this product enough. My teenage daughter, now 16 years old, has used wuka period wear since day 1 of her period. At first one pair of pants for the whole day. Once they became heavie... See more

Company replied


Company details

  1. Underwear Store
  2. Swimwear Store
  3. Toiletries Store
  4. Youth Clothing Store

Written by the company

Wake Up Kick Ass with WUKA®: The UK’s Leader in Sustainable Period Care. WUKA (Wake Up Kick Ass) is a multi-award-winning, female-led B Corp on a mission to replace disposables with high-performance, sustainable period wear. Co-founded in 2017 by Ruby Raut, WUKA launched the UK’s first reusable period underwear and has since evolved into a global leader in Cycle Care, inclusive Period Proof Sportswear, and Leakproof Swimwear. Why Choose WUKA? Innovation Built for Every Body. We believe period care should be freeing, not functional. Our products are engineered with industry-leading technology to ensure you never have to compromise on comfort or the planet: Stretch™ Technology: Our world-first multi-size innovation ensures a perfect fit first time, covering up to 4 sizes in a single pair to accommodate natural body fluctuations. Heavy Flow Specialists: WUKA is the global authority on heavy periods, offering the world’s first underwear designed to replace pads and tampons even on your heaviest days (absorbing up to 60ml). Inclusive Sizing: We proudly offer the most inclusive range on the market, from teen-specific starter kits to adult sizes up to 6XL. Complete Cycle Care: Beyond underwear, our ecosystem includes female-focused menstrual vitamins, eco-friendly wipes, and period-proof activewear designed for teens and adults navigating school, sport, and life. Sustainability Without Compromise Every pair of WUKA period pants prevents up to 200 disposables from reaching landfills. As a Certified B Corp, we maintain the highest standards of social and environmental impact. Our carbon-neutral journey and commitment to ending period poverty are at the core of every product we create—from our ethically sourced Tencel™ fabrics to our plastic-free packaging. Join the Period Revolution With over 1,000,000 customers, WUKA is more than a brand; it’s a movement to smash taboos and provide premium, accessible health solutions for everyone who bleeds.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,093)

133 reviews in the last 12 months

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Rated 3 out of 5 stars

Sadly did not live up to expectations

After reading good reviews, I ordered 8 high waist pants- 4 in heavy and 4 super heavy, all in the same size. The fit with both feels completely different. With heavy feeling alot more comfortable but super heavy feeling very loose and awkward. I was looking forward to a more environmentally friendly way to manage periods and I can attest to there being no leaks, but unfortunately these feel very gross and uncomfortable, despite me changing them frequently. Not very absorbent at all. Unfortunately all were washed before I realised this (as they need to be washed ofcourse and I needed all ready for wear).

If these had worked for me, I would say they are good value for money

26 September 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Tasnim,

Thank you for sharing your feedback, Tasnim. We’re very sorry to hear that the super heavy pants didn’t meet your expectations in terms of fit and comfort. We truly appreciate your honesty, and we’re glad to hear there were no leaks — safety and reliability are always our priority.

We take comments like yours seriously, as they help us improve our products for all customers. If you’d like, our customer care team is happy to discuss guidance, sizing tips, or alternative options that may provide a better fit and more comfort for you. Please contact us at hello@wuka.co.uk

Warm Regards
The WUKA Team 🌸

Rated 3 out of 5 stars

Ok but not excelent

I have bought multiple times from this brand and at the beginning I thought they are amazing, however the more I wore them the less excited I got. I have the heavy flow WUKA Ultimate™ Mesh Lace - Hipster Brief panty and the lace gone broke after half year of wear. I have the WUKA Flex Detachable panties in multiple colours and the are NOT leak proof… also the sides are digging in the skin and caused me scratches multiple times… Also, if they are not immediately washed off when you change them, they get difficult to wash and forever stained.

23 January 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Madalina,
Thank you for sharing your experience, Madalina. We’re very sorry to hear that some of our products didn’t meet your expectations in terms of fit, durability, and performance. Your feedback is incredibly valuable and helps us improve. If you’d like, our customer care team is happy to offer guidance, replacements, or alternative products that may better suit your needs. Please contact us at hello@wuka.co.uk.

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Wonderful customer service

My order had been marked as delivered but no package had arrived. I reached out to the wuka support team and within a day Sabina had replied, investigated and re-sent my order. I received it within a couple days and it was just what I was hoping for. The customer service was wonderful 10/10!

20 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Sarah,

Thank you so much for your wonderful feedback😍! We’re so pleased to hear that Sabina was able to resolve the issue quickly and get your order to you without delay.

Providing a seamless experience for our customers is always our top priority, and it’s great to know that you’re happy with both the service and your WUKA products.

We truly appreciate your kind words and your 10/10 rating😍 — it means a lot to us! 💛

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent, i stupidly ordered teen size and I asked if they can exchange and it was all done very quickly without any stress! The product itself I was about skeptical but they are brilliant and a life saver!

22 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Jay,

Thank you so much for your kind words — we’re absolutely delighted to hear that you had such a positive experience with our customer service team.

We’re also thrilled to know you’re enjoying your WUKA products 😍😍and that they’ve made a real difference for you. Feedback like yours truly makes our day❤️!

Wishing you continued comfort and confidence — and thank you again for choosing WUKA. 💛

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Best customer support

Best customer support. Of course products are no doubt bestest but customer service is excellent as not many good customer service in these days you can find. Rezi and Sabina made everything so easy for me from return forms to change sizes then change styles, honestly I am so happy with products and services I got. Definitely 5 start from me and will recommend to friends and family:)

10 October 2025
Unprompted review
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Reply from WUKA

Hi Sadaf,

Thank you so much for your wonderful feedback😍! We’re absolutely thrilled to hear that you’re happy with both our products and our customer service. Rezi and Sabina will be delighted to hear your kind words — they really appreciate it.❤️

Your recommendation means a lot to us🥰, and we’re so glad we could make the process easy and enjoyable for you. We look forward to serving you again in the future!

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Great customer service

Really happy with product for my daughter and the customer service is brilliant. Sabina was so helpful, she was prompt with her responses and resolved the situation quickly and professionally. I would highly recommend the product and service.

13 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Mrs Samantha,

Thank you so much for your wonderful feedback😍! We’re thrilled to hear that Sabina was able to assist you promptly and that you’re happy with both our product and service.

Your recommendation means a lot to us🥰🥰, and we truly appreciate you taking the time to share your experience. We look forward to supporting you and your daughter again in the future!

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Brilliant service by Sabina

Brilliant service by Sabina. We are a charitable organisation in Croydon called Pamper Indulge & Give. We have an event that we are hosting 40 girls and we needed some treats for them for their goodie bags. We had the pleasure of Sabina to help this happen and for our girls to have the benefit of getting a Wuka period pants in their goodie bags. She was so efficient at getting these sorted for us and make sure we got them on time for the event. Thanks again Sabina. She is a star and I know the girls will appreciate them so much.

15 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Charlene,

Thank you so much for your kind words🥰🥰! We’re thrilled Sabina could help make your event a success, and we hope the girls enjoy their WUKA period pants😍.

We’ll be sure to pass on your praise to Sabina — she’ll be delighted🥰!

Warm regards,
The WUKA Team 🌸

Rated 1 out of 5 stars

First time user

First time user, and nothing has made me want to convert to using these. I don’t feel clean, or comfortable. I can smell my period, which is a huge no. Sorry, but I’ll stick to tampons for now.

15 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Alexandra,
We’re really sorry to hear that your first experience hasn’t been comfortable. When we try to search for you in the system, we cannot find you. At WUKA, we offer a 100% satisfaction guarantee on a single pair for first-time users. If you’re unhappy with your purchase, please contact us at hello@wuka.co.uk, and we’ll be happy to assist you and make things right.

Your feedback is important to us, and we appreciate you taking the time to try our product. We hope we can help improve your experience.

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Exemplary customer service

Exemplary customer service. I incorrectly order only 2 pairs of period pants on the 3 for 2 offer, can you imagine my frustration with myself when my package arrived and I realised what I had done. I contacted Sabina at Wuka to see if I could still stake advantage of the 3 for 2 offer and she very promptly discussed my case with her manager (as it was my error). I had a free additional pair of pains sent the very next day. Truly excellent customer services in addition to a great product. Highly recommended :)

13 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Emma,

Thank you so much for your kind words😍! We’re thrilled to hear that Sabina and the team were able to help and that you’re happy with your WUKA experience🥰🥰. It’s wonderful to know our products and services have made a positive impact❤️.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to supporting you again in the future!

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Fantastic products

Fantastic products. Used the super heavy ones for very long journeys across India and they were a life saver! Great for over night, don’t have that terrible waking up moment. If you know you know. Best ones I’ve tried.

1 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Alice,

Thank you so much for your lovely feedback😍! We’re delighted to hear that the super heavy WUKA pants made your long journeys and overnight rest so much more comfortable 🥰🥰

It’s wonderful to know they’ve made such a difference for you, and we really appreciate you sharing your experience.

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Speedy exchange and great customer service

The swimsuit I'd ordered for my daughter was a size too small, and I wanted to exchange it for the next size up, but to do that faster than the usual exchange process, so that we would receive it in time for us going on holiday. Sabina in the customer service team was absolutely brilliant, really speedy and friendly in email communication, looking out for the original item to arrive back with them and fast tracking delivering of the replacement as soon as it had. We have the swimsuit now in time to go away and have had excellent customer service, thank you Sabina and the WUKA team! PS, the swimsuit is fantastic too! :)

6 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Joanna,

Thank you so much for taking the time to share your experience😍! We’re thrilled to hear that Sabina and the team were able to provide a speedy and seamless exchange, ensuring your daughter’s swimsuit arrived in time for your holiday🥰.

We’ll be sure to pass on your kind words to Sabina — she’ll be delighted to know her efforts made a difference. And it’s wonderful to hear that the swimsuit is a hit too!

We truly appreciate your support and look forward to helping you again in the future.

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

I’ve now shopped with WUKA three times

I’ve now shopped with WUKA three times. Twice I’ve had to contact their customer service, and both times I was met with understanding and a quick response. Once, an order wasn’t cancelled in time due to a system issue, but they immediately apologized and offered me the choice of keeping the item or receiving a full refund, including shipping costs, since the package had to be sent all the way to Denmark.

The second time was because a pair of menstrual underwear started to leak after only a short period of use. They responded quickly again, and it ended with them sending me a new pair free of charge.

10/10 customer service!! Highly recommended — even when ordering from Denmark.

16 September 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Cathleen,

Thank you so much for your kind words😍! We’re thrilled to hear our team could support you quickly and effectively, even all the way in Denmark. We’ll be sure to share your feedback — it means a lot to us.🥰🥰

Thanks again for recommending WUKA and for your loyalty!

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Great customer service!

Great customer service - quick responses and very helpful! Shoutout to Prava who was professional and ready to help.

9 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Ellie,

Thank you so much for your kind words!🥰 We’re thrilled to hear that Prava and the team could provide quick and helpful support😍. We’ll be sure to pass on your shoutout — it’ll make her day!

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Excellent customer service from Sabina

Excellent customer service from Sabina! Really impressed with how quickly my query was dealt with, in such an effective and professional manner. Thank you so much!

10 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Becky,

Thank you so much for your kind words🥰🥰! We’re delighted to hear that Sabina could handle your query quickly and professionally. We’ll be sure to pass on your feedback — it’ll mean a lot to her😍!

Warm regards,
The WUKA Team 🌸

Rated 5 out of 5 stars

Great customer care

Great customer care. I needed an exchange as i ordered the wrong size. Royal mail lost them for 3 weeks but Wuka were great at advice and checking in after all was resolved

7 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Sarah,

Thank you so much for your kind words! 💛

We’re really happy to hear everything worked out and that our team could support you through the process. Your patience and understanding mean a lot to us! 😊✨

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

GOLD STAR FOR WUKA AND TEAM

This was my first ever experience with a product like this and I honestly can’t fault it. The products are great, but what stood out even more was the customer service - really responsive, genuinely helpful, and very human (a rare thing these days!). One of the good companies out there, and I’ll definitely be buying from them again.

7 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Samantha,

Thank you so much for your wonderful feedback! 💛

We’re thrilled to hear you loved both the products and our support. Your kind words mean so much, and we can’t wait to welcome you back for your next order! 😊✨

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Amazing in every way

Wuka is a revolutionary company in terms of their products and how much difference it’s made to my daughter’s life. She started her period 6 months ago and I went with the traditional route of introducing sanitary towels. My friend recommended Wuka who sell period pants. I was skeptical at first as I thought there would be leaks and would be a headache to wash. But it’s completely changed my daughter’s school life. I bought the seamless pants for teens (heavy flow) and I was amazed as one pair lasts the whole day throughout school so there’s no fuss about making sure you have the correct number of pads, they’re environmentally friendly and there’s no odour. I’m so impressed.

I had a few problems with the points on my account. However on contacting customer services (Rezi in particular), they sorted out my problem within an hour. Very efficient, polite and friendly.

I’ve recently ordered their teen swim shorts and can’t wait to hear the verdict from my daughter.

Thank you Wuka for changing our lives!

1 October 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Alysha,

Thank you so much for sharing your experience🥰! We’re overjoyed to hear WUKA has made such a difference for your daughter and that our teen seamless pants work so well for her❤️. It means a lot to know our service could help too. We hope she loves the swim shorts!😍

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Excellent product range & service

Excellent range meeting my priority of being organic, toxin free material. Customer service, communication and advice from Prava was very good.
Comfortable pants that do their job.

10 September 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Nic,

Thank you so much for your kind feedback😍! We’re delighted to hear that our range met your priorities and that Prava could provide helpful support. It’s wonderful to know that you’re enjoying the comfort and quality of our products.

We truly appreciate your support and look forward to serving you again soon.🥰🥰

Warm Regards
The WUKA Team 🌸

Rated 5 out of 5 stars

Great customer service and the wuka…

Great customer service and the wuka pants are an absolutely brilliant product. Very comfortable and reliable.

20 September 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Nicola,

Thank you so much for your kind words! 🥰🥰 We’re delighted to hear that you’re happy with both our customer service and your WUKA pants. It means a lot to know that you find them comfortable and reliable.

We truly appreciate your support and feedback❤️.

Warm Regards
The WUKA Team 🌸

Rated 4 out of 5 stars

Issue resolved quickly

Update: after contactihg customer again service they dispatched the order again which arrived within a few days. They also followed up multiple to make sure i was happy.
Ordered on 6th September and its now the 22nd and I've still not received my order. First time to order from them, great experience. Contacted customer care who gave me a link for tracking which I already had so the provided me with no help

22 September 2025
Unprompted review
WUKA logo

Reply from WUKA

Hi Sharon,
We’re so sorry to hear about this delay and the trouble you’ve experienced. To help resolve this as quickly as possible, could you please email us directly at rezi@wuka.co.uk with your order details? We’ll make sure to look into it and get back to you promptly.

Thank you for your patience and for giving WUKA a try — we really appreciate it.

Warm Regards
The WUKA Team 🌸

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