WowStoreDirect Reviews 

363
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, reasonable pricing, and very wide range of products available, noting that orders often arrive within a few days. Many people also note that parcels arrive promptly, items are exactly as described, and the overall service feels consistently reliable, helpful, and efficient. However, some people mentioned that deliveries were significantly delayed, sometimes taking several extra days or even several weeks longer than expected. Others experienced frustrating issues with badly damaged packaging, crushed cans, leaking liquid containers, and missing items upon delivery arrival.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast and efficient shipping... See more

Product

Reviewers mention ambiguous feedback about product quality and delivery conditions. Some consumers received... See more

Order

People report ambiguous experiences with order fulfillment, reflecting a wide range of differing customer... See more

Service

Reviewers highlight positive aspects of service, noting prompt parcel delivery, excellent product quality,... See more

Quality

Users describe profound disappointment with quality, highlighting how products frequently arrive damaged.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

excellent communication skills from sam in the warehouse , he really went the extra mile , not so good from your nominated carriers DHL , delivery service very poor , waited 5 days for ( for a next d... See more

Company replied

Rated 4 out of 5 stars

Nice hampers but don’t buy them as gifts you dare in advance as some of the products are short dated - Ive bought a few as presents though and my friends have liked them

Rated 5 out of 5 stars

A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... See more

Company replied

Rated 5 out of 5 stars

While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... See more

Company replied


Company details

  1. Catering Food and Drink Supplier
  2. Confectionery
  3. Confectionery Wholesaler
  4. Household Goods Wholesaler
  5. Wholesale Food Store

About WowStoreDirect

Written by the company

At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.

Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.

Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.

Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

363 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(363)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly
Perfect condition
Very good price

25 February 2025
WowStoreDirect logo

Reply from WowStoreDirect

Thank you for shopping with us!

Rated 5 out of 5 stars

ONE COMMENT

ONE COMMENT, I DID MENTION THAT THE DELIVERY WAS TO BE PUT DOWNSTAIRS BY YHE BACK GLASS DOOR AND APPARENTLY THAT NOTE WAS MISSED.

1 March 2025
WowStoreDirect logo

Reply from WowStoreDirect

Thank you for shopping with us!

Rated 5 out of 5 stars

Good value

Good value, quickly delivered.

2 March 2025
WowStoreDirect logo

Reply from WowStoreDirect

Thank you for shopping with us!

Rated 5 out of 5 stars

Quality pub classic

Already know quality product which was delivered fast and at a great price

21 February 2025
WowStoreDirect logo

Reply from WowStoreDirect

Thank you for shopping with us!

Rated 5 out of 5 stars

Brilliant

Great price and very prompt delivery.
A great service

20 February 2025
WowStoreDirect logo

Reply from WowStoreDirect

Thank you for shopping with us!

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I ordered and got a dispatch notice very quickly and the products were delivered from down south to Scotland the next day with no delivery charge. I will definitely use them again.

25 February 2025
WowStoreDirect logo

Reply from WowStoreDirect

Thank you for shopping with us.

Rated 5 out of 5 stars

Easy to use site

Easy to use site, good fair prices and speedy delivery

24 February 2025
WowStoreDirect logo

Reply from WowStoreDirect

Thank you for shopping with us.

Rated 4 out of 5 stars

A quick delivery

The parcel was delivered really quickly. Thankyou.

18 February 2025
WowStoreDirect logo

Reply from WowStoreDirect

Hi,

Please send us to rectify this issue as we checked our email and we cant seem to locate yours. orders@wowboxme.com.

Rated 5 out of 5 stars

Wonderful service.Less than 36hrs from…

Wonderful service.Less than 36hrs from orderingthese elusive crisps my grandaughter was happily munching away at them.Arrived instrong packaging that was intact by a pleasant delivery person who actually knocked on my door and gave me the chance to answer.Well done.

14 February 2025
WowStoreDirect logo

Reply from WowStoreDirect

thank you

Rated 5 out of 5 stars

Good value

Good value. Prompt service. And responded quickly to my query. Recommended

13 February 2025
WowStoreDirect logo

Reply from WowStoreDirect

Thank you

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