I've used Worth Ave Group and have referred this company to my peers. I am about to take out a policy for a newer iPad. Didn't feel like paying monthly for extended coverage with Apple. I'd rather... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
I've had issues other insurance companies that gave me a hard time with claims but with the Worth Ave Group it was smooth sailing easy instructions short wait time for check releasement .. this compan... See more
Company replied
Shopping for insurance for a Newer (pre-owned) iPhone SE…. Wanted a policy that covers theft & loss also. As I had a Nokia flip phone (tracfone) that I lost within the last 2 weeks while shopping at s... See more
Company replied
Great coverage that is vastly superior to the "warranty" provided by the cell phone service providers. Easy to work with to get the needed protection. I've never made a claim but it is nice knowing I'... See more
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Company details
About Worth Ave Group
Written by the company
Protection for device accidents & mishaps!
Electronic Device InsuranceWith Phone Insurance, Laptop Insurance, Chromebook Insurance, or iPad Insurance, you can avoid paying heavy out-of-pocket costs for repairs & replacements due to device accidents, theft & more.
K-12 School Device Protection
With Chromebook Insurance and iPad Insurance, classroom EduTech devices provided by K-12 schools can be safeguarded from juice spills in the cafeteria, shattered screens on the school bus, and more!
Worth Ave. Group understands the need to keep school-issued devices in the hands of students. K-12 school districts and parents can partner with a trusted provider of economical K-12 device insurance.
Student Classroom & Take-Home Device Insurance
Individual Products
- iPhone Insurance
- Cell Phone Insurance
- Chromebook Insurance
- Laptop Insurance
- iPad Insurance
- Tablet Insurance
- Camera Insurance
- iPod Insurance
- e-Reader Insurance
- Apple Watch Insurance
- Smartwatch Insurance
The Worth Ave. Group Advantage
Accidental Damage Covered
Drops, Cracked Screens, Spills & Liquid Submersion
Theft & Standard Perils Protection
Vandalism, Fire, Flood, Natural Disasters, and Power Surge by Lightning
Unlimited Claims
Reliable device insurance protection for every covered incident
Customizable Device Insurance Policies
Comprehensive coverage that allows you to choose your coverage amount & low deductible
Compliant and Secured Insurance Products
Products are properly filed with every U.S. state, and policies are guaranteed by an A.M. Best “A” rated underwriter
50+ Years Experienced Insurer
Worth Ave. Group has been insuring personal property since 1971.
Why Buy Device Insurance? Device Insurance Comparison Charts File a Claim Customer Service Visit Worthavegroup.com
Contact info
1337 S. Western Rd., 74074, Stillwater, United States
- 800-620-2885
- customerservice@worthavegroup.com
- www.worthavegroup.com
4.5
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
This is the best coverage and most…
This is the best coverage and most efficient insurance company you will deal with.
15 April 2026
Policy update and add-on
A few days ago I updated my policy because we got new phones. I was told it would be easier to purchase a new policy online and it was! The customer service was excellent for what I did do over the phone and it's always nice to speak to someone who is not from an outsourced company in another country. I'm all for people working and making a living but not when they just speak my language and don't really comprehend what I need and can only read from a script. Worth Ave group has been excellent! Please keep up the great work!
16 April 2026
Reply from Worth Ave Group
Thank you Antonio, for highlighting our ease of online servicing and customer service.
I have used Square Trade in the past
16 April 2026
Reply from Worth Ave Group
Thank you for the positive review and switching to Worth Ave. Group Irene.
Coverage is complete and affordable
Coverage is complete and affordable. Easy to apply for.
15 April 2026
Reply from Worth Ave Group
Thank you for the positive review and for highlighting our comprehensive affordable coverage, Tommy.
Never solved my claim
4 April 2026
Reply from Worth Ave Group
We are sorry to hear this; we will look into your claim and make sure you are updated on its status as soon as possible.
I like the ease of purchasing a policy
I like the ease of purchasing a policy. I prefer the annual payments versus the month-to-month. Never had an issue with the Worth Ave group, and I have been a customer for some time and referred the Worth Ave Group to many. I recently referred the Worth Ave Group to a colleague who looks forward to purchasing a policy.
The only suggestion I would make is that bundling should be brought back.
13 April 2026
Reply from Worth Ave Group
Thank you for the positive review and continued patronage. The annual option does provide the best savings. We will pass your suggestion on.
Good customer service
4 April 2026
Reply from Worth Ave Group
Thank you for the positive review related to our customer service Christian.
Easy to sign up
Easy to sign up for. I have never made a claim, so I hope its easy and they cover what they say they will. Reviews I read before signing up were good.
4 April 2026
Reply from Worth Ave Group
Thank you for the positive review.
Good cellphone insurance
Good cellphone insurance.
It was easy, less expensive and well covers my cellphone for damage and theft!
6 April 2026
Reply from Worth Ave Group
Thank you for the positive review highlighting our ease of online purchasing and affordable comprehensive coverage Deborah.
I can't log on to even see the new…
I can't log on to even see the new insurance policy that I have on my s24 phone that I connected through my Progressive App
10 April 2026
Reply from Worth Ave Group
Orlando, we are sorry to hear about this. You should be able to login direct or directed to your login area to sign-in from the Progressive Hub. Please DM us directly with specifics to your login issue anytime at customerservice@worthavegroup.com or during business hours on our online Live Agent Click-to-Chat or over the phone so we may assist you.
service was very good
service was very good and refund came very quickly when i no longer needed insurance on my computer
5 April 2026
Reply from Worth Ave Group
Thank you for the review and feedback on our customer service Alexander.
Reply from Worth Ave Group
Thank you Paola for the positive feedback on our customer service and communications.
Easy site to navigate and good pricing…
Easy site to navigate and good pricing for the product.
3 April 2026
Reply from Worth Ave Group
Thank you for the positive review for our affordable, comprehensive, and easily purchased online coverage.
I’m coming over from Asurion…
I’m coming over from Asurion communications is not clear here with you
3 April 2026
Reply from Worth Ave Group
We are sorry to hear this Bernard. Please review the terms and conditions, the policy booklet with the Declaration Page, emailed to you on the day of purchase. If additional clarity is needed, please feel free to contact Customer Service directly during business hours online on Live Agent click-to-chat, over the phone, or anytime via the Contact Us forums online for assistance.
It was quick and easy to pick out a…
It was quick and easy to pick out a policy and check out.
2 April 2026
Reply from Worth Ave Group
Thank you for the positive feedback related to our ease of online purchasing Dalrick.
Horrible company
Horrible company! I filed a claim on February 9, 2026, and provided all required documentation, including the police report. Despite this, Worth Avenue Group has failed to process my claim. The behavior of their staff and supervisors is very bad. I already spoke to my attorney, and soon I will proceed with lawsuits and court. I will never recommend this company.
11 February 2026
Unprompted review
Reply from Worth Ave Group
Mohammad, as previously communicated, and stated in your terms and conditions, coverage does not include an Unattended Vehicle. Specifically stated in your policy booklet, " LOSSES WE WILL NOT COVER: ...Theft From An Unattended Vehicle", with clarification of "THEFT FROM AN UNATTENDED VEHICLE: We will not cover loss or damage that is caused by or resulting from theft from an unattended vehicle except when it is securely locked, its windows are fully closed, and there is visible evidence that entry into the vehicle was forced."
Great claim service for a modest price.
Had a great claim experience so we put insurance on our new phone.
4 April 2026
Reply from Worth Ave Group
Thank you Midco for the positive feedback related to our claim processing.
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