WorldShopping Reviews 

17,724
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 3,974 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and extremely secure packaging, noting that fragile items always arrive safely and quickly from overseas. People find the online system incredibly simple to use, deeply appreciating the constant status updates and the wonderfully smooth ordering process. Some reviewers were not happy with shipping costs and additional customs fees only becoming known well after completing their online purchases. A few consumers also mentioned that it occasionally took longer than expected for parcels to reach the warehouse from the original sellers. Additionally, some customers experienced communication gaps regarding order tracking updates and warehouse arrivals.

What people talk about most

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting fast shipping... See more

Service

People report positive experiences with the service, highlighting fast shipping, smooth communication, and an... See more

Product

Users describe positive interactions with product, expressing satisfaction with high product quality and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very easy to... See more

Order

Clients share ambiguous opinions on order experiences, as many reviewers praised the fast and easy purchasing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great service that makes shopping and shipping from Japan easy. Just the only caveat is that shipping costs are only known well after you have ordered and paid for your item. It’s an unknown all the... See more

Rated 4 out of 5 stars

Thank you for your reply and the wonderful product quality. I was surprised to find that the shipping fee had to be paid separately and was higher than expected. Since the delivery address is already... See more

Company replied

Rated 5 out of 5 stars

It was easy, like super. I found what i wanted, it was P30 anniversary watch, click buy to basket, paid and i was notified when item was in warehouse and from there just paid for shipping. hassle... See more

Rated 5 out of 5 stars

It’s my first time order of my Curious George x Hankyu merchandise through Worldshopping. They have English translation & easy to understand to use their website platform to place order. I placed 2... See more


Company details

  1. e-Commerce Service

Written by the company

Use WorldShopping to buy anything from Japan and get it delivered to over 125 countries of the world. WorldShopping has contracts with over 5000 local Japanese shops. Directly from Japan | WorldShopping.

WorldShopping

Written by the company

Proxy Shopping Service to Buy your Favorite Items from Japan
WorldShopping offers a service to purchase products for customers from online stores in Japan and process overseas shipment to 125 Countries and Regions. Partner shops incorporate our system to offer our specialized cart. Customer support is offered in English and Chinese (Simplified / Traditional), in addition to Japanese. If this is your first time shopping with us, rest assured that the process is secure and easy.

About WorldShopping

Proxy Shopping Service to Buy your Favorite Items from Japan

If you have any problem, please contact our customer support

Contact Us

3 Reasons to Choose WorldShopping

Shipment to 228 Countries and Regions

Shop-Authorized Secure Service

Shop List

Secure with Multilingual Customer Support

Help

How it Works

1.Order and Proxy Purchase

Request purchase of items from online shops in Japan using the WorldShopping cart.
(Products from online shops that do not display this cart can be requested through a separate request form).
Upon receiving an order, WorldShopping will purchase the ordered items on behalf of the customer at the online shop.

2. Product Arrival and Confirmation

All orders are sent to the WorldShopping warehouse.
Upon arrival, items will be unpacked, checked according to the "order information", and packaged for international shipping.

3. Preparations Completed Email Notice

The international shipping charges will be determined after the packing process has been completed (on average within 1 to 3 business days of receipt).
An e-mail is then sent to the customer to inform the international shipping and handling fees and payment method.

4.International Shipping Payment and Shipment

Customer follows the payment instructions in the email to process payment. The order will be shipped after payment is completed.
(Expect the package to be dispatched the following business day, within two business days at the latest.)

5.Wait for delivery!

The package will be delivered by EMS (Express Mail Service) 7~20 days after shipment.
※Should problems arise, we offer support.
If you do not receive your order, or it arrives damaged, please contact our customer support.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.4

All reviews

(17,724)

4,368 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Quick but expensive

The delivery process is safe and quick but the agent fee (10% on goods) is quite expensive when compared with “Buy & Ship”. Hope to see more discount coupons for long term customers.

26 September 2026
Rated 5 out of 5 stars

Jamiroquai vinyl purchase

Even though my order was delayed for a couple of days they always sent a g-mail that it was still be on its way and always notified me. It was really well packaged and overall pleased with how everything went!

25 September 2026
Rated 5 out of 5 stars

review

i bought the umamusume gladgarb collab, and using world shipping was a really easy process, helpful updates come through email, etc. i had no issues during any steps of the process.

only thing is international shipping fees (us to jp) comes after the initial purchase, which i didn’t realize, and those fees were very expensive.

tl;dr i had a good experience and i would reccomend using this service 🐎

25 September 2026
Rated 5 out of 5 stars

Satisfied and reassured

Opted for EMS. Shipping took three days. The tracking system with over a dozen of timed and detailed steps gives a sense of reassurance for the delivery. Am satisfied with WorldShopping.

29 September 2026
Rated 5 out of 5 stars

Very good service

i think this is the first time i pre ordered something from Japan and i would gladly choose this service again if i get the chance to, the whole process was easy to follow and the package came in great condition

24 September 2026
Rated 5 out of 5 stars

Fun!

Quick and Responsive along with being accommodating to requests

25 September 2026
Rated 2 out of 5 stars

It would’ve been nice to inform…

It would’ve been nice to inform international customers of the additional cost total for shipping. I went blindly into purchasing my items and didn’t know I had to spend an additional $45 for shipping. Please put the estimated order actual cost of the international shipping

1 October 2026
Rated 5 out of 5 stars

Couldn't be happier

Everything was super simple to understand and process. Product was delivered even faster than I expected. Happy to have something that would normally only be available in Japan at a decent price!

24 September 2026

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