World Pinoy Flights Reviews 

988
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 369 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, reliable, and professional, often going above and beyond to assist with travel needs. The booking process is frequently highlighted as smooth and efficient, with agents providing knowledgeable and excellent customer care, and many appreciate finding good deals and reasonable prices. However, some customers noted issues with communication and problem resolution. A few experienced poor transparency, vague explanations, and a perceived lack of professionalism when trying to resolve issues like missed flights or deductions. Reviewers expressed disappointment with complaint handling, suggesting improvements for cancellations and refunds.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers expressing satisfaction and... See more

Service

People report positive experiences with service, often highlighting the helpful, reliable, and professional... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Price

Reviewers mention positive feedback about price, consistently finding good and affordable flight deals.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an exellent experience in this travel agency; very helpful, reliable, fast and trustful staff. Plus they're polite and kind like Marissa - she was very helpful. The moment I was talking to... See more

Rated 5 out of 5 stars

I had a very positive and lovely experience with the WORLD PINOY FLIGHTS. I always find a good deal when it comes to flight booking and i FOUND IT with the WORLD PINOY FLIGHTS ! I was treated with res... See more

Rated 5 out of 5 stars

I had an absolutely fantastic experience with World Pinoy. Not only did I great flights and information. Angelie went way above and beyond with helping me get home having had my flight through Abu Dha... See more

Rated 5 out of 5 stars

The whole experience has been great as the booking process was excellent and keep you updated on what's happening,the service was brilliant, very friendly and respectful towards the client, especially... See more


Company details

  1. Travel Agency
  2. Flights Search Site

Written by the company

As one of the best Filipino Travel Agents in UK, World Pinoy Flights offers great flight deals to the Philippines; Now start travelling to your families and loved ones with fantastic flight deals and hassle-free travel benefits. Browse your next Pinoy adventure with us for joy and treasured memories, and make your next getaway booking travel to your heart's desire with the best deals offering to the Philippines! World Pinoy Flights, Pinoy Vibes Only!


Contact info

4.9

Excellent

TrustScore 5 out of 5

988 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(988)

348 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service from karen!

I had a great experience with world pinoy flights, specifically with Karen! Booking a flight nowadays can be so complicated and Karen made it so easy for me. I have a flight back home around the time I wanted to go at such a reasonable price. If you are hesitant to book with them, don’t be! Such an easy process and I really appreciate the time, effort and patience. Very happy customer!!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Well done and more power Rosie

So thankful to Rosie for helping me get a return plane ticket .I know her few years ago and I can say that she is so helpful and approachable . I will tell my friends and relatives to call her if they have plans of travelling in the future.Thank you so much Rosie .God bless us all.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

World Pinoy has helped me book my…

World Pinoy has helped me book my flights to Philippines with such professionalism and kindness. Lexi went above and beyond to help with this and answered my many questions. I want to thank you Lexi for all your help and for making the booking a lot easier for me.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Elsie WPF Staff Agent

I'm so pleased and feel secured during the flight booking process with World Pinoy Flight with the help of Ate Elsie. From requesting quotes, best route, reasonable price flights up to arranging wheelchair assistant during the journey and she make sure that on our return journey will be also will provided of necessary assistant for wheelchair bound passenger . We had a very satisfactory experience with World Pinoy Flights during booking and I am confident to highly recommend this good company to my families, communities and even to my work colleagues. During payments was also very safe and secured. I ensure next holiday we will book again with World Pinoy Flights. Kudos

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience booking my…

I had a fantastic experience booking my recent trip through Ely Gutierrez .They made the entire process incredibly easy and found me a much better deal than I could find online. ELY G was patient, answered all my questions regarding layovers and baggage policies, and handled all the fine details perfectly. It saved me so much time and stress. I highly recommend their services to anyone looking for a smooth travel experience! Till my next flight Ely.. God bless xx

18 March 2026
Unprompted review
Rated 5 out of 5 stars

It's legit! And they are ready to help you

The staff are all nice.Selina, assisted me so well and thank you for your patience, much appreciated. Lexi the second person who help me to finish the transaction though it takes time before they send me my itinerary ticket but overall everything goes well.See you in my next holiday. Once again thank you so much Selina and Lexi.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

First time for me to go on your site…

First time for me to go on your site before im hesitate to enquire but good karen was very patience to entertain my needs and she was supportive and I don’t know that she is Filipino only when I finished my transaction that’s the time I asked her you have a good customer service in the person of Karen and she is very supportive

15 March 2026
Unprompted review
Rated 5 out of 5 stars

I would like to express my gratitude to…

I would like to express my gratitude to Pinoy Travel Flights for their excellent service, specially to Mrs. ANGELA for being so efficient and for keeping me constantly updated on my flight status.
Experience their service for youself, you will not be disappointed.
Once again,a big thank you and keep up the good work.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Than you Angelie

I had an absolutely fantastic experience with World Pinoy. Not only did I great flights and information. Angelie went way above and beyond with helping me get home having had my flight through Abu Dhabi. Her support was invaluable and she kept in touch throughout. I can’t thank Angelie enough.

13 March 2026
Unprompted review
Rated 4 out of 5 stars

Thanks Ely

Thanks Ely . She is very accommodating and response immediately. In general we're happy with the service. Salamat Ely will book again . This our 3rd time booking with you !! You're amazing

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Hi everyone

Hi everyone, I'm one of Ma'am Ely's clients from World Pinoy Flights. She is amazing and very helpful, from helping me with my cancelled flight to Qatar, to assisting me with everything else. And now for helping me to find a new ticket from other airlines. She has a lot of patience. I message her every time, but still she's there. I'm really very thankful to her my husband, and me. I will highly recommend her, you're not gonna regret it. Worth having a transaction with her. 5 stars for you Ma'am Ely. Can't find a word to than you

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Awesome deal and accommodating staff

It was my first time booking a flight with worl pinoy flights. At first, I was skepticaland and hesitant to book with them but the staff helped me go through a very smooth process. They were very helpful especially Elsie who were very patien and hands on. I'll definitely come back.

8 March 2026
Unprompted review

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