I had a very positive and lovely experience with the WORLD PINOY FLIGHTS. I always find a good deal when it comes to flight booking and i FOUND IT with the WORLD PINOY FLIGHTS ! I was treated with res... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
As one of the best Filipino Travel Agents in UK, World Pinoy Flights offers great flight deals to the Philippines; Now start travelling to your families and loved ones with fantastic flight deals and hassle-free travel benefits. Browse your next Pinoy adventure with us for joy and treasured memories, and make your next getaway booking travel to your heart's desire with the best deals offering to the Philippines! World Pinoy Flights, Pinoy Vibes Only!
Contact info
14 Cricklewood Lane, NW2 1EX, London, United Kingdom
- 020 8125 4567
- info@worldpinoyflights.com
- www.worldpinoyflights.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First of all
First of all, I would like to express my gratitude to Ms. Selina Logan and Ms. Lexi for their support, help and patience in booking our entire journey back to Philippines.
It was indeed a lovely holiday- hassle free and with good assistance every step of the way.
I will highly recommend them and definitely use them again for future holiday plans.
Again, thank you very much🙏🏽❤️👍🏽
Marissa was my agent she is patient…
Marissa was my agent she is patient helpfull and a star makes everything so easy and my trip so enjoyable can't express how thankfull I am and would recommend pinnoy to anyone traveling to Asia even does my e passes ie visa which is a big help
Highly recommended
Highly recommended. Costumer service very excellent especially the two ladies Elsie and Rosie.
They know how to handle the costumer. The way they talk very professional , kind ,patient and very organize.
Thank you Elsie and Rosie for your patient and you always there and have time for me.
God bless you both
Ely was really helpful
Ely was really helpful. She helped me in purchasing my ticket and answered my questions. She was friendly.
Be extra cautious before booking to this travel agency!
My experience with this travel agency has been utterly unacceptable and has demonstrated a serious lack of professionalism, accountability, and respect for customers.
Despite being owed a legitimate refund, I have been forced to spend an unreasonable amount of time repeatedly chasing the company for updates. Communication has been consistently poor “wait lang sis” and every interaction has resulted in further delays, vague explanations, and no meaningful resolution.
A reputable business should handle refunds efficiently, transparently, and in accordance with its commitments. Instead, this agency has made an already frustrating situation significantly worse through incompetence and a complete failure to provide acceptable customer service.
I would strongly advise potential customers to exercise extreme caution before booking through this agency. If a problem arises and you require assistance or a refund, do not expect a prompt, professional, or customer-focused response.
Without question, this has been one of the most disappointing experiences I have had with any travel company.
Exceptional Care & Communication
We would like to express our sincere appreciation to Miss Ely Gutierrez of World Pinoy Flights for her outstanding assistance throughout our travel booking process. From sorting out our flight booking to checking us in, she handled everything professionally and efficiently. She went above and beyond to ensure that our group was seated together as a family of three with a toddler which made our journey much more comfortable and stress-free.
We were also grateful for her help with our eTravel requirements, saving us valuable time and effort. What impressed us most was her patience in finding the best flight options and the time slots based on our preferences whilst staying within our budget. Her advice was honest, reassuring and exactly tailored to our needs. Miss Ely's dedication, attention to detail and excellent customer service even before our flight dates made the entire experience smooth and hassle-free. We highly recommend World Pinoy Flights especially Ma'am Ely, to anyone looking for reliable and personalised travel assistance. She's an excellent asset with their team. And of course we will come back for more deals with them. Thank you once again for your exceptional service World Pinoy Flights!
Wonderful experience again!
Rosie was super helpful and answered any questions I had. Quick and easy process!
World Pinoy Flights staff are very…
World Pinoy Flights staff are very professional especially travel agent Mary Munez , she is very accommodating and helpful throughout the process of booking my flight. I highly recommend World Pinoy Flights for those looking for convenient and cheaper flight.
Helpful and Accommodating
This agency, especially Ritchell was so helpful and accommodating with my queries and requests.
World Pinoy Flights
World Pinoy Flights - Mary help me a lot until the last minute of my flights
I have a the best experience my flight to World Pinoy Flights through the help of Ms Ely. She is friendly, helpful and always help me to get best and cheapest flights. God bless ading Ely!🙏❤️
I have a the best experience booking my flight to WORLD PINOY FLIGHTS with the help of Ms Ely who is friendly, helpful and always help me to getting best and cheapest ticket. She also helped to provide all documents that I need for my travel. So I will highly recommend Ms Ely my best agent ever! God bless ading ko.🙏❤️
Excellent booking with Lexi
Lexi the lady who dealt with our booking was very good and also very patient with our requests, going Manila to singapore return, with hotel and transfers, end June for 4 days, get stamp in my passport so can get permanent long stay in four years, so being British and living in phillipines with my wife of 30 yrs, booking through what's app by messages was a bit more difficult, so a big round of applause for Lexi very professional, have used world pinoy a few times now and will continue to use them, never had a bad experience with them.
I have the best experience booking my…
I have the best experience booking my flight to World Pinoy Flights with the help of Ms Karen,who is very nice,friendly and accomodating to all my inquiries etc.I highly recommend Ms Karen and World Pinoy Flights.
I love booking at World Pinoy Flights
I love booking at World Pinoy Flights, I think my five times already. Ely Gutierez always help me getting the best & cheaper flights that I've have requested all the time. She also helped me provide necessary requirements before my flight like E travel, check In & choose a seat that made me comfortable. I'm happy & will choose World Pinoy Flights again for my next flights. I'm a NHS staff.
BEST BOOKING AGENCY!
I have been using the same flight booking agency for years now, and I honestly wouldn’t go anywhere else. Their service has always been professional, reliable, and completely stress-free from start to finish. Every booking is handled quickly and efficiently, and they always go the extra mile to find the best flights and prices.
A special thank you to Selina, who has been absolutely amazing throughout the years. She is always friendly, patient, knowledgeable, and incredibly helpful no matter how big or small the request is. Her attention to detail and dedication to customer service truly make all the difference.
It’s rare to find such consistent, trustworthy service these days, and that’s why I continue to book with them year after year. I highly recommend this agency — and especially Selina — to anyone looking for a smooth and dependable travel experience!
Hi this is the my 2nd dealing with Kaye…
Hi this is the my 2nd dealing with Kaye she's been helpful through these times she's been patient and very understanding will contact her again
I had an excellent experience with…
I had an excellent experience with world pinoy flight. Ely was excellent from the start to end. She is always helpful. And she has given me a discount because i work in Nhs.
I will definitely going to use World pinoy flight on my next holiday to Phillippines again
My sister and I had a very excellent…
My sister and I had a very excellent service. Very helpful and couldn't do enough to help you. Very attentive and polite. My sister worked as a NHS Staff.
We are very grateful we used Pinoy Travels and will be using them again in the near future . Well done Celina , keep up the good work. Diana and Nellie
Good service and…
Good service and approachable,friendly.I recommend Marissa for doing a good job.I work in University Hospitals Sussex trust NHS foundation.
i recommend Marissa to help me to buy a…
i recommend Marissa to help me to buy a good deal in buying tickets.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








