I saw a Christma ornament on the website. It was a Bischon in a Christmas boot. Great picture, very cute. It looked like a 3 dimensional figurine but when I received it it was a cheap piece of plasti... See more
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As others have wrote, oh wait. I am distracted by having to put one star up to begin writing as it should be negative 5 starts. I have never written a review of anything until this. I ordered two orn... See more
I ordered three of the 250th anniversary Christmas ornaments and the painting is terrible nothing like what is pictured. Spent over $40 for all three and they will not refund my money. They want to g... See more
Company should be sued, product (guitar ornament) was not in anyway the product that was delivered! Customer service was crap with no help (offered 1/2 price return with buyer paying return). I just h... See more
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missing order
i have used woownow before and order was received with in a couple of days but i have not received my order which was placed on the 7th dec and its now the 13th

Reply from WoowNow.com
Haven't recieved order yet,,after 12 days
Normally recieved order pretty quick,not this time,please let me know what's happening with it order still not arrived and this is 15 tj december
item not delivered
No stars as i a still waiting for the item to arrive or even an order number so i can track the order

Reply from WoowNow.com
Still waiting for my top
I have waited weeks for a top that I ordered. I have emailed and it still isn't here.

Reply from WoowNow.com
I have not received my order yet!
I have now been waiting over 2 weeks for my order so can not comment on my coat as yet

Reply from WoowNow.com
unsure
Easy to order and pay however it would be a 5star if once youve ordered it would tell you exactly when its been picked and dispatched and expected arrival as most other clothing sites do
wouldnt recommend this seller
I purchased 2 pairs of leggings, the money was taken out of my bank but i never recieved the goods.

Reply from WoowNow.com
Poor customer service
I had emailed them four times but no reply and I am very disgusted with the lack of responce.
I had purchest a selfie stick in blue but other colors are available now so I emailed them to exchange the color to pink but still no bloody responce and its been a week ughh!
bad response times slow delivery
slow delivery its been over a week i emailed and had no response and still no clothes

Reply from WoowNow.com
I didn't recieve my parcel
Hi my name is Daniel and I ordered a jacket from this site last Monday but still not received?? Am wondering where is my parcel

Reply from WoowNow.com
woownow
my purchases still haven't arrived, i ordered them on sunday the 21st of November , not had any confirmation of due delivery date and yet money has been taken out of my account, i ccept it is a busy time of the year, but an email would have been acceptable.

Reply from WoowNow.com
Havne't received my order yet
I still havnt received my first order yet it was booked over two weeks ago, i have also booked another selfie today so i am now waiting for two if you could look into this for me please.
ok service quality of goods could be better
Quick speedy delivery with no problems however the items seem too cheap and tacky and aren't worth the price paid.Won't be using again.
need help about my return item
I have email woownow about my return item, and no responds, I'm very disappointed in the way I'm being treated as a new customer. The dress I purchase was tore when I received it on the 17th of November, I post it back the same day. I hope that my opinion matters.
Regards

Reply from WoowNow.com
Poor quality
I buy a lot from Everything 5 Pounds and it has always been top quality so I expected the same from Woownow. Unfortunately that was not the case. I bought 2 skirts and a coat and they were all super thin with very dodgy stitching. Disappointed. One of the skirts has already ripped.

Reply from WoowNow.com
Brilliant service!
Found this site really good, my order arrived promptly and I was pleased with the quality of the clothes. I must admit I was worried that the materiel of my items was going to be flimsy but it is fine. I would recommend this site and I will be using it again.
good value items,good service,can't go wrong!
I have found the service really good,and the goods are vsry good for the money,would definitely recommend to friends and family
Non delivery
Ordered some shoes. Five weeks ago still not arrived
Was my first order. Won't be risking ordering off them again.
Bit have lost my original email. So can't complain direct :(

Reply from WoowNow.com
Quality clothes from a reliable company.
I didn't expect the quality and fit to be as good for £5. I was so impressed. You'd never know the clothes weren't bought in Topshop or Zara. I got several outfits for the price of what would usually be one item on the highstreet.
Fantastic website for excellent clothes
It's a fab website for shopping online clothes. I have bought clothes here twice >40 £ each time. Good value for money. Prompt delivery. I have returned my products. Material is very good.
Keep it up. Good job.
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