We've been using WooSender at our company for over a year now and we've been extremely satisfied. The automated campaigns are very intuitive and easy to use. The customer service is top notch and our... See more
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Finally, a company that produces leads and data and does what they say they're going to do. We have been using WooSender for a few months now, and it has turned out to be a great experience for us, fo... See more
The "robots" are scheduling leads while we sleep - and while we're awake. Less expensive and more effective than humans. (Don't worry, humans. We still need you.) Special mention for our Wo... See more
Company replied
Working with Waleed at WooSender has been an outstanding experience. He consistently went above and beyond to optimize our system and improve the performance of our campaigns at Loria Medical Or... See more
Company details
Written by the company
WooSender’s AI will help you connect with more leads and close more deals through SMS, Email, Live Chat, Phone Calls, and much more!. Say goodbye to empty sales calendars and hello to a thriving pipeline every single day!
Contact info
1323 SE 17th St. PMB 98286, 33316, Ft. Lauderdale, United States
- support@woosender.com
- www.woosender.com
4.5
Excellent
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Excellent product and excellent team to…
Excellent product and excellent team to work with. Yuliia and John have been great in helping customize the WooSender processes according to our business needs.
27 March 2024
Unprompted review
Reply from Woosender AI
We're thrilled to receive such positive feedback about our product and team, especially Yuliia and John. It's gratifying to know that their efforts to customize WooSender processes for your business needs have made a significant impact. At WooSender, we pride ourselves on working closely with our clients to understand their unique requirements and deliver solutions that truly enhance their operations. Hearing your acknowledgment of our team's dedication and the effectiveness of our product reinforces our commitment to excellence. Thank you for sharing your experience, and please know we're here to continue supporting your business's growth and success with our service.
They are very good helping you get set…
They are very good helping you get set up. pricing is very transparent and realist expectations are set in the sale process. Constast optimization calls to get everything working the way you want it. Highly recomend
27 March 2024
Unprompted review
Reply from Woosender AI
We're delighted to hear that your experience with our setup process, transparent pricing, and realistic expectation setting during the sales process has been positive. It's our goal to ensure that every client feels fully supported from the outset, with a clear understanding of what to expect. The constant optimization calls you've mentioned are part of our commitment to tailoring our service to meet your specific needs and ensure everything is working seamlessly for you. Your high recommendation is greatly appreciated, and it motivates us to continue providing exceptional service. Thank you for choosing us and for sharing your experience. We look forward to continuing to work with you and achieving even greater success together.
Highly effective and amazing support!
Woosender has worked amazing for us and has equally benefited our company and customers! Their support is the most attentive, accessible, and effective of any company I have worked with. For a tech company/service they maintain an unparalleled human element. Highly recommend!
22 March 2024
Unprompted review
Reply from Woosender AI
We're overjoyed to hear about your positive experience with WooSender and the impactful benefits both your company and customers have received from our service. Knowing that our support team stands out to you as the most attentive, accessible, and effective you've worked with is a tremendous compliment. At WooSender, we prioritize maintaining a human element in all our interactions and solutions, understanding that technology should enhance, not replace, the personal touch. Your high recommendation means a lot to us, and we're motivated to continue delivering exceptional service and support. Thank you for taking the time to share your experience, and we look forward to continuing our partnership with your company, fostering further success for you and your customers.
Really great.
Really great.. Does everything they say and more.
Waleed, my rep, goes above and beyond to make sure everything is great. A++
27 March 2024
Unprompted review
Reply from Woosender AI
We're thrilled to hear that your experience with us has been exceptionally positive and that Waleed, your representative, has gone above and beyond to ensure everything meets your expectations. Our team is committed to not just delivering on our promises but exceeding them where possible. Your A++ rating is a testament to the hard work and dedication we strive for every day. Thank you for taking the time to share your experience, and please know we're here to continue providing top-notch service. Your satisfaction and success are what motivate us to keep pushing the boundaries of what we can offer.
Great Customer Service
Jonathon Scott assisted us with setting up functions several time. He was very good at understanding our company's needs and provided several solutions.
26 March 2024
Unprompted review
Reply from Woosender AI
It's fantastic to hear about your positive experience with Jonathan Scott and how he was able to assist in setting up functions that cater to your company's specific needs. At WooSender, we pride ourselves on our team's ability to listen, understand, and offer tailored solutions that help our clients succeed. Jonathan exemplifies our commitment to providing personalized support and delivering value through our services. We'll be sure to share your feedback with him and our team as it reinforces the importance of our approach. Thank you for taking the time to recognize Jonathan's efforts, and please know we're here to continue supporting your business in any way we can.
WooSender AI Amazing Tool with Proven Results
I am very impressed with my WooSender AI experience so far. Our team has made numerous connections via WooSender with applicants that would have otherwise been "closed" to us. We have successfully closed our first deal via WooSender. It took less than 45 days AND it pays for itself. The Customer Support team is accessible and extremely helpful as well.
26 March 2024
Unprompted review
Reply from Woosender AI
We're thrilled to hear about your positive experience with WooSender AI and the tangible results your team has achieved in such a short period. Making meaningful connections and closing deals are at the core of what we aim to facilitate with our platform, and we're delighted that you've seen this value firsthand. It's especially rewarding to know that our platform not only pays for itself but also provides a significant return on investment. Furthermore, hearing that our Customer Support team has been both accessible and helpful reinforces our commitment to delivering exceptional service. We appreciate you sharing your success story and look forward to continuing to support your team's efforts and contributing to your future achievements. Thank you for choosing WooSender AI!
Transformed my business
Transformed my business. Responsible for $50k to $100k+ per month of revenue. Game changer.
26 March 2024
Unprompted review
Reply from Woosender AI
It's incredibly rewarding to hear how our platform has made such a significant impact on your business, contributing to a substantial increase in monthly revenue. Knowing that our service has been a game changer for you is exactly what we strive for. We're passionate about empowering businesses to achieve remarkable growth and efficiency. Your success is a testament to the potential of leveraging the right tools and solutions. We're excited to continue supporting your business's journey and look forward to seeing even more achievements in the future. Thank you for sharing your success story with us!
Over promised and paid, under delivered. Keep looking
For what you get, this is a lot. There are other cheaper options out there you can use. The AI wasn't there and it didn't respond well most times to clients. The app kept crashing. And when i did end up switching, they didn't even allow me to port my old number to a new carrier. I'm sure it works well for some users, but even if it were a perfect match, there are still cheaper alternatives out there that are just as good.
4 January 2024
Unprompted review
Reply from Woosender AI
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience with WooSender didn't live up to your expectations. We want you to know that your honest feedback has been heard. The mobile app issues you encountered in February 2023 were taken seriously, and we're happy to report that we made updates that addressed these concerns. Learning that you were dissatisfied with our service is tough, as we are always trying to help our clients achieve their goals. We greatly value your input and see it as an essential part of our ongoing effort to enhance our services.
Very easy-to-use platform
Very easy-to-use platform! Great for scheduling phone call appointments
25 January 2024
Unprompted review
Reply from Woosender AI
We're thrilled to hear that you've found our platform easy to use and effective for scheduling phone call appointments! Ensuring a user-friendly experience while delivering powerful scheduling capabilities is at the heart of what we strive for. Your positive feedback is greatly appreciated, and it motivates us to continue improving and making our platform even better. Thank you for choosing our service, and we look forward to continuing to support your appointment scheduling needs with our platform.
Jonathan was so patient with me while…
Jonathan was so patient with me while learning the platform! This saves us so much time for AI to help with messages! Excellent service and professionalism.
25 March 2024
Unprompted review
Reply from Woosender AI
We're delighted to hear about your positive experience with Jonathan and how our platform has brought efficiency to your messaging tasks through AI assistance. Our team, especially Jonathan, prides itself on providing patient, understanding support to ensure our clients can make the most out of our services. It's rewarding to know that our dedication to excellent service and professionalism has made a noticeable difference for you. Your feedback is greatly appreciated, and we're here to continue providing you with the support and solutions you need to save time and enhance your operations. Thank you for choosing us and for sharing your experience!
A Game-Changer for My Business Growth and Appointment Booking"
I recently had the pleasure of using Woosender for my business, and I must say, it has been an absolute game-changer. From the outset, their service and support staff have played a pivotal role in helping my business grow and in efficiently booking more appointments.
Firstly, the user interface of Woosender is incredibly intuitive and user-friendly. It didn't take long for me to get the hang of it, and I was able to start leveraging its features right away. The platform's efficiency in managing communications and automating appointment bookings is nothing short of impressive.
But what truly sets Woosender apart is their exceptional customer service and support staff. Every interaction I've had with them has been a delightful experience. They are not only knowledgeable about their product but also genuinely committed to understanding and addressing the specific needs of my business.
Their team provided me with personalized tips and strategies to maximize the platform's potential, which directly contributed to an increase in my appointment bookings. They were always available to answer my questions, troubleshoot issues, and guide me through new features, making the entire process seamless and stress-free.
Moreover, Woosender's analytics tools have given me valuable insights into my customer interactions, allowing me to tailor my strategies for better engagement and conversion rates. This level of customization and detail in their service is truly commendable.
Woosender has been instrumental in streamlining my business processes, enhancing my customer engagement, and significantly increasing my appointment bookings. Their outstanding service and support staff have not only provided me with a top-notch tool but also the confidence and peace of mind that comes with knowing I have a reliable partner in my business growth. I highly recommend Woosender to anyone looking to elevate their business to the next level.
23 September 2023
Unprompted review
Reply from Woosender AI
Thank you very much for sharing your positive experience with Woosender! We are thrilled to hear that our platform and the support from our team have made such a significant impact on your business. Our goal at Woosender is to provide an intuitive, efficient tool accompanied by unparalleled customer service, and we're delighted that this has been reflected in your journey with us.
Hearing that our platform has not only met but exceeded your expectations in automating appointments and managing communications is incredibly rewarding. Moreover, it's wonderful to know that our customer service team has been able to provide you with the personalized support and insights needed to truly leverage our platform for growth.
We're committed to continuous improvement and innovation, aiming to support our clients in achieving even greater success. Your feedback is invaluable to us, and we look forward to being a part of your business's ongoing growth and success.
Thank you for choosing Woosender, and for your recommendation. We're excited to continue supporting your business and helping you reach new heights.
Awesome!
Any time we've needed assistance, we've gotten it! Great customer service and friendly staff.
21 March 2024
Unprompted review
Reply from Woosender AI
Thank you so much for your positive feedback! We're thrilled to hear that our customer service team has been able to assist you effectively and that you've had a pleasant experience with our staff. At WooSender, we take great pride in ensuring our clients feel supported and valued at all times. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of care and dedication. Thank you for choosing us and for taking the time to share your experience!
The onboarding fee was too high
The onboarding fee was too high, there's nothing AI about the text service, maybe scheduling portion. But the email + text service was not AI def not worth the money. Be concern about sending out Cold Emails + Texting from a list, bc it is illegal. And we were not informed about this...
19 March 2024
Unprompted review
Reply from Woosender AI
We appreciate your feedback and apologize for any confusion regarding our service offerings and pricing. Our aim is to provide transparent and valuable solutions to our clients, and we regret if we fell short of this commitment in your case. We take your concerns seriously and thank you for the feedback.
Don't trust WooSender
During the presale process, they greatly misrepresented their product to obtain our money. When it didn't work, instead of standing behind their false claims, they stole our money. I would highly recommend against considering them! They are nothing but thieves.
12 February 2024
Unprompted review
Reply from Woosender AI
We are truly sorry to hear about your disappointing experience with our presale process and the subsequent issues you faced. It is never our intention to misrepresent our products or to make any of our valued customers feel misled. We take your concerns seriously and thank you for the feedback.
Stinks of phishing scam
Started getting text messages from someone who knew my name but wouldn't identify themselves...typical phishing tactic. After a week of anonymous texts, the guy finally said he was from Woosender but he had already blown any opportunity of a conversation. Stay away.
8 February 2024
Unprompted review
Reply from Woosender AI
Thank you for bringing this issue to our attention. We are genuinely sorry to hear about the unsettling experience you had with unsolicited text messages that were allegedly from someone associated with WooSender. We understand how receiving anonymous messages can be concerning, and we want to assure you that the security and privacy of our clients are our top priorities.
At WooSender, we adhere strictly to ethical marketing practices and data protection laws, ensuring that all communications are transparent and identifiable from the outset. We take your concerns seriously and thank you for the feedback.
Beware of WooSender's Misleading "AI" Marketing
Our experience with WooSender was deeply disappointing. Marketed as a cutting-edge conversational AI tool, the platform was drastically underwhelming, functioning merely as a rule-based chatbot without the nuanced, human-like conversational abilities we were led to believe it possessed. This glaring disparity between what we were sold and the actual product constitutes misleading marketing.
The refund process further aggravated our experience. We were initially led to believe a full refund was being processed. However, after an 11-day wait for the refund to hit our account, they unexpectedly reduced their refund offer to just over 1/4th of what we had paid, demonstrating a startling lack of professionalism in handling legitimate customer complaints.
The operational limitations of WooSender's platform not only failed to enhance our efficiency but actively resulted in substantial financial and operational setbacks, including damaged leads and eroded client trust. Despite our substantial investment in integrating their system, expecting it to revolutionize our interactions with prospective clients, the outcome was disastrously counterproductive.
Given the stark deviation from their promises and the consequential negative impact on our business, a full refund was both justified and necessary. However, our attempts to seek a fair resolution, including a BBB complaint, were met with silence and neglect, even from their legal counsel. It became clear that WooSender's strategy was to delay and deflect, hoping to escape any financial consequences of their deceptive marketing practices.
We caution prospective clients about the gap between WooSender's marketing and their actual service, as well as their unprofessional post-sale conduct.
21 August 2023
Unprompted review
Reply from Woosender AI
Thank you for your feedback on your experience with WooSender. We sincerely apologize for not meeting your expectations, particularly concerning our product's capabilities and the issues you faced with our billing process. We take your concerns seriously and thank you for the feedback.
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