I ordered a phone case and I never received a confirmation email (even though the payment went through). When I checked the website to find out why, it said that my account had been suspended and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't like the timing for the package to arrive, it's too long to wait.
Company replied
Very good products, il bought 3 case, one for Samsung S23 Ultra, one for iPhone 17 Pro Max and one for OnePlus 9, case suits very well, print il very good quality, i recommend this! Très bons produit... See more
Company replied
First of all, I want to say that the case I received is absolutely beautiful--even better than it looks on the website. I would (and will) definitely order another, and will recommend Woopcase to m... See more
Company details
Written by the company
Phone cases with ❤️ From Paris 🇨🇵 to 🌍 Online shop 24/7 www.woopcase.com
Contact info
3.9
Great
719 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience
Very good experience, the team is responsive, and the products are of very good quality. I recommend ++.
17 July 2025
Unprompted review
Reply from Woopcase
Hello Alexandre,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Wonderful covers
The covers are made if an excellent quality and the prints are very beautiful.
The staff is always available to help and satisfy the customer.
I highly recommend them.
15 July 2025
Unprompted review
Reply from Woopcase
Hello Roberto,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Customer service is great at promptly…
Customer service is great at promptly responding to messages. I had some questions on designs and shipping. My daughter absolutely loves Woop Case!!
30 June 2025
Unprompted review
Very simple and good configurator for…
Very simple and good configurator for custom designs. The ordering and delivery went smoothly, and the case looks excellent. Customer service also responds to inquiries. Thank you very much.
17 June 2025
Unprompted review
Perfect!
Everyone was super helpful and they gave me all the explanation I needed. The product sold has a perfect quality and everyone is super nice and helpful. I recommend the products 100%!!
26 June 2025
Unprompted review
Reply from Woopcase
Hello Chiara,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
The case blocks the NFC
The shipping was relatively fast and the case is otherwise fine
BUT WHY would you sell cases that BLOCKS THE NFC CHIP of the phone and hide the disclaimer to the terms and conditions instead of fix it.
20 June 2025
Unprompted review
Reply from Woopcase
Hi,
We would like to help you solve the problems you are experiencing.
Please send us an email to hello@woopcase.com using the email address of the purchaser of the order. Our team will definitely assist you.
Jade @Woopcase
Lovely support
I've ordered a cover for my phone recently and it was really well made but, unfortunately i've picked the wrong model. Even if I was the one who made the mistake, the support was really kind and polite with me.
(P.S.
When you buy something on this site, make sure that you chose the right model of your phone!!)
14 June 2025
Unprompted review
Reply from Woopcase
Hello Le,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Good quality workmanship
Good quality workmanship, fast shipping. I bought two, the third one I got for free. Each case is made with the same attention to detail. The phone in the case holds securely and the case itself is solid, so I don't worry about my phone. I recommend
4 June 2025
Unprompted review
Reply from Woopcase
Hello Kamil,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
iPhone 11 and iPhone SE 2020 Case
We ordered 2 cases for my sons in the
Football kit design.
The Cases arrived within 10 days.
They look awesome and the fit is perfect.
We will order more soon.
3 June 2025
Unprompted review
Reply from Woopcase
Hello Sebastien,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Beautiful cover made of excellent…
Beautiful cover made of excellent durable material, perfect photo print on the back customisable. I will definitely buy again, I highly recommend it!
22 May 2025
Unprompted review
Reply from Woopcase
Hello Simone,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
A top-notch phone case
A top-notch phone case. High-quality, a perfect fit, and a good grip. When we had a problem, they accommodated us.
12 May 2025
Unprompted review
Reply from Woopcase
Hello Jan,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Perfect case delivered at high speed.
10 May 2025
Unprompted review
Reply from Woopcase
Hello,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Everything as expected
I received my orden on time, and the quality is perfect. The clients assesment is also very good and pleasant
Thanks a lot. I will buy us again!!!
8 May 2025
Unprompted review
Reply from Woopcase
Hello Islam,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Great experience with woopcase
I had a great experience with woopcase. The cases are of good quality and the after-sales service is really nice.
I really recommand.
22 March 2025
Unprompted review
Reply from Woopcase
Hello Youcef,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
One happy customer`s report
I have already ordered several Japanese-themed Iphone-cases on woopcase.com, and I have always been content. Delivery is quick and the cases themselves are beautifully designed!
Last time I ordered a case there was some issue with the postal service (the package got lost), but woopcase.com reacted promptly and sent me another one, which arrived fast & safely. Communication was easy and friendly. I will surely come back!
For those of you who love Japanese ukiyo-e, woopcase.com provides lovely designs, inspired by Hokusai & co. They are truly eyecatching and I often receive compliments, which I would hereby like to return to the company. Great job!
24 April 2025
Unprompted review
Reply from Woopcase
Hello Milena,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
I am a fan of your phone cases they are…
I am a fan of your phone cases they are really beautiful! I've been using them for years!
19 April 2025
Unprompted review
Reply from Woopcase
Hello Sophie,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Top Products & Service
I have already ordered 2 phone cases for my children from Casetact (Google Pixel 6 Pro, Google Pixel 8a) and am delighted with the products and the service.
Both products are really beautiful and extremely high quality and even after more than 3 months there are still no signs of wear and tear. Errors that I made when ordering were solved together very nicely and quickly (response time always less than 12 hours).
This supplier is an absolute recommendation!
2 April 2025
Unprompted review
Reply from Woopcase
Hello Thorsten,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
The cover is perfect
The cover is perfect! Well printed, fits perfectly, everything was fine!
31 March 2025
Unprompted review
Reply from Woopcase
Hello Giulia,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Great service and fast the company is…
Great service and fast the company is very available and have excellent products
20 March 2025
Unprompted review
Reply from Woopcase
Hello Maria,
Thank you for leaving us such an interesting comment. We are delighted that you enjoyed your experience; our staff will certainly be happy to read what you have written.
Our customers' experience and satisfaction are our top priority, and your comment reaffirms the hard work we put in every day. We therefore thank you for your kind words and look forward to seeing you again.
Sophie
Still waiting for phone case but can't…
Still waiting for phone case but can't complain until it hits 20 days since shipped.... Wouldn't have ordered if I knew it would take the better part of a month (longer than any other item I've ever ordered from Europe or anywhere else). Figured it would be up to 14 days max even though it says 7 ish days for delivery and the reviews said it was speedy but nope.
20 March 2025
Unprompted review
Reply from Woopcase
Hi,
We would like to help you solve the problems you are experiencing.
Please send us an email to hello@woopcase.com using the email address of the purchaser of the order. Our team will definitely assist you.
Jade @Woopcase
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.