Woodwind London Reviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, outstanding helpfulness, and genuinely friendly demeanor during all musical instrument repairs and related interactions. Many reviewers also highlight the exceptionally reasonable pricing, remarkably fast turnaround times, and the overall exceptionally high quality of the expert service provided. Some people also felt that the great convenience of borrowing temporary replacement instruments or having repaired items conveniently dropped off was exceptionally helpful. Furthermore, consumers deeply appreciate the clear communication, transparent pricing structure, and professional guidance maintained consistently throughout the entire instrument repair process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their extensive knowledge and helpfulness during... See more

Service

Reviewers mention positive feedback about service, highlighting great value for money and transparent... See more

Price

Reviewers highlight positive aspects of price, noting that costs are realistic and there are no hidden... See more

Product

Consumers find product quality to be exceptional, with people reporting that instruments like clarinets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The arrangements & reminders for the appointment were all clear. First & most importantly, Ed Jackman knows his business (in this instance flute repair) thoroughly. For the on-the-spot work done,... See more

Rated 5 out of 5 stars

I have had several leg injuries recently and haven’t been able to go to the workshop. This is the second time that Woodwind London staff have brought my flute to my home. This is way beyond the call o... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for getting my clarinet playing again! It’s been sitting in a box for over two decades but to see my children delight in watching the knowledge of how to play return to their mama... See more

Company replied

Rated 5 out of 5 stars

Pleasant in manner and very helpful getting my daughters flute back in working condition. It looked wonderful and she was thrilled. Lovely workshop to visit in this day and age thankyou.

Company replied


Company details

  1. Musical Instrument Rental Service
  2. Music Store
  3. Musical Instrument Repair Shop
  4. Used Musical Instrument Store

Written by the company

We are a music services company based in north London. We offer comprehensive musical instrument rental service as well as sales of new and refurbished second hand instruments. Our repair workshop accommodates music instruments repairs on a range of instruments. Saxophone, Flute, Clarinet, Oboe and Bassoon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Ed is a fantastic woodwind technician.

I’m a professional musician and teacher with nearly fifty years experience and I’m very fussy about who works on my instruments, so it is a testament to Ed’s skill as a woodwind technician that I have trusted him to work on all of them: soprano, alto, tenor, baritone sax, Bb clarinet, A clarinet, bass clarinet and flute. His work is of the highest quality and I have no hesitation in recommending him for any repair or overhaul.

20 September 2024
Rated 5 out of 5 stars

Great experience

Great experience
Staff were all helpful.
Tim kindly demo the sax that I eventually purchased.
Nice little place giving an ole traditional feel

25 September 2024
Rated 5 out of 5 stars

Service & Repair

Staff helpful answered questions, work was completed within set date range. Effectively efficient, we will use again.

2 September 2024
Rated 5 out of 5 stars

Good job

Quick response to fixing Sax problem before a gig.
Expertly done by friendly Ed! 🎷

6 September 2024
Rated 5 out of 5 stars

They fixed my “Beyond Repair”bass clarinet, and my Alto sax

I have an OLD bass clarinet, that gets broken easily. After i dropped my case, the keys of the mid section slipped about of alignment. I was told that there was no use in trying to repair the instrument, but Woodwind London were able to fix it quickly and very well.

They also fixed the bell of my alto sax (which was dented and had caused the lower registers of F and below) not to work. I’d previously taken it to another repair shop and they said that it couldn’t be fixed as the couldn’t identify where the “air leek” was coming from.

Overall, i was EXTREMELY happy with their quality of service, and the speed of which they worked. I would 100% defiantly recommend their service to others.

17 May 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick and clear responses given to any email queries we had regarding their stock and pricing. Rented instruments for a day for a shoot and would definitely recommend to others.

8 May 2024
Rated 5 out of 5 stars

Super fixers

Ed and Slavena are super-friendly and efficient. My long term "goto" instrument repairer has recently retired, so discovering the London Music Co was a total life-saver for me. Though it is not their most usual type of "patient", Ed quickly got my tuba back to tip-top playing condition. I will definitely be using London Musuc Co in the future for it's regular "MOT"

12 June 2024
Rated 5 out of 5 stars

5 starts!

Great staff and service. The price I was charged turned out to be less than originally quoted and my instrument has never played better! Totally recommend!

28 May 2024

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