Woodwind London Reviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, outstanding helpfulness, and genuinely friendly demeanor during all musical instrument repairs and related interactions. Many reviewers also highlight the exceptionally reasonable pricing, remarkably fast turnaround times, and the overall exceptionally high quality of the expert service provided. Some people also felt that the great convenience of borrowing temporary replacement instruments or having repaired items conveniently dropped off was exceptionally helpful. Furthermore, consumers deeply appreciate the clear communication, transparent pricing structure, and professional guidance maintained consistently throughout the entire instrument repair process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their extensive knowledge and helpfulness during... See more

Service

Reviewers mention positive feedback about service, highlighting great value for money and transparent... See more

Price

Reviewers highlight positive aspects of price, noting that costs are realistic and there are no hidden... See more

Product

Consumers find product quality to be exceptional, with people reporting that instruments like clarinets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The arrangements & reminders for the appointment were all clear. First & most importantly, Ed Jackman knows his business (in this instance flute repair) thoroughly. For the on-the-spot work done,... See more

Rated 5 out of 5 stars

I have had several leg injuries recently and haven’t been able to go to the workshop. This is the second time that Woodwind London staff have brought my flute to my home. This is way beyond the call o... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for getting my clarinet playing again! It’s been sitting in a box for over two decades but to see my children delight in watching the knowledge of how to play return to their mama... See more

Company replied

Rated 5 out of 5 stars

Pleasant in manner and very helpful getting my daughters flute back in working condition. It looked wonderful and she was thrilled. Lovely workshop to visit in this day and age thankyou.

Company replied


Company details

  1. Musical Instrument Rental Service
  2. Music Store
  3. Musical Instrument Repair Shop
  4. Used Musical Instrument Store

Written by the company

We are a music services company based in north London. We offer comprehensive musical instrument rental service as well as sales of new and refurbished second hand instruments. Our repair workshop accommodates music instruments repairs on a range of instruments. Saxophone, Flute, Clarinet, Oboe and Bassoon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, Friendly, Expert & Honest - Strong Recommend

Ed has been expertly maintaining my sons' saxophones for a few years now. The repairs and fixes have always been done to an extremely high standard for a very reasonable cost. His flexibility and ability to lend temporary instruments when necessary has saved many a gig.
Use Woodwind London with complete confidence.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air to see someone so…

A breath of fresh air to see someone so capable and knowledgable about woodwind instruments. A great and speedy repair of my Son's clarinet. Thank you so much. Very reasonable price

13 January 2026
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Reply from Woodwind London

Thanks for the review, glad we were able to fix it for you 🙌

Rated 5 out of 5 stars

Pleasant in manner and very helpful…

Pleasant in manner and very helpful getting my daughters flute back in working condition. It looked wonderful and she was thrilled. Lovely workshop to visit in this day and age thankyou.

19 December 2025
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Reply from Woodwind London

Thanks Anne, glad she liked it 🎶

Rated 5 out of 5 stars

Great!

Fast repair, well done, no complications whatsoever. Nice and friendly staff, would go again!

1 December 2025
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Reply from Woodwind London

Thanks for the review

Rated 5 out of 5 stars

Versatile and professional,showing…

Versatile and professional,showing great empathy at all times and going out of their way to ensure my instrument was in excellent playing condition.

19 December 2025
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Reply from Woodwind London

Happy to help, glad we got it back to its former glory 🙌

Rated 4 out of 5 stars

alto servicing

Serviced my alto well replacing several pads and mending damage from having dropped it.

20 November 2025
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Reply from Woodwind London

Thanks for the review, glad the saxohpone is back in working order 🎷

Rated 5 out of 5 stars

Thank you so much for getting my…

Thank you so much for getting my clarinet playing again! It’s been sitting in a box for over two decades but to see my children delight in watching the knowledge of how to play return to their mama is the sweetest thing!

The lady who fixed even came to drop my clarinet to my car as my baby was sleeping. Really appreciate that!

3 December 2025
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Reply from Woodwind London

Thanks for the review, glad you’re able to enjoy it again 🎶

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