Wolf & Badger Reviews 59,387

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 8,664 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process easy and deliveries smooth, with items arriving exactly as described and often before the scheduled date. Many appreciate the high quality of products, noting that they are well-made, unique, and often exceed expectations, making them feel special and different from typical offerings. Reviewers also highlight the efficient communication and quick dispatch of orders, contributing to a very positive overall experience. However, some people mentioned issues with product quality, such as items breaking quickly or not meeting expectations for a premium product. There were also occasional complaints about packaging being flimsy or damaged, and some customers received incorrect sizes or items, or experienced delays with delivery due to various reasons.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as beautiful, well-made, and... See more

Delivery service

People report positive experiences with delivery service, often highlighting speedy delivery and great... See more

Quality

Customers had positive experiences with quality, frequently praising items like sandals, clothing, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Service

Customers consistently note positive experiences with service, describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service from Wolf and Badger was excellent. I ordered a silver thumb ring which came from Cote Cache. Unfortunately, it was too small. I've ordered another one, slightly bigger, and returned the f... See more

Rated 5 out of 5 stars

I’ve ordered clothing from Wolf & Badger a few times and have always had a really positive experience. They have a great selection of unique pieces and the quality has been consistently excellent. Ord... See more

Rated 5 out of 5 stars

Very pleased so far. The goods arrived quickly and the delivery company was very good - I was given a delivery date, then sent a reminder and the goods were delivered on the date that was advised. Al... See more

Rated 5 out of 5 stars

Quick order, quick delivery, beautiful product! Glad to have find this website as I wanted an Alpaca Loca product to be delivered to Italy, which the company is normally not doing, so you solved my de... See more



Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast, Efficient Service

I ordered my first item on Wolf & Badger. Although the dress didn't suit me, it was a nice quality garment. The service was great - prompt, and when I decided to return it, that process was easy and very fast - I received my refund in a couple of days. I'm sure I'll order something again soon.

22 May 2026
Rated 2 out of 5 stars

The wallet I received was smaller than…

The wallet I received was smaller than expected for the price. Now I have to buy a larger wallet.

28 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave your feedback.

We are so sorry to hear the item was not the size you expected, and for any disappointment this has caused you.

A member of our customer support team has reached out to discuss your feedback with regard to the sizing of your ordered product.

If there is anything further we can do to assist you please do not hesitate to get in touch.

Best Wishes,
Anita

Rated 5 out of 5 stars

The site was easy to navigate

The site was easy to navigate. The quality of my purchase was excellent. The delivery was spot on.
All your your items are gorgeous and I would have love to buy more . Would highly recommend to friends and family..👍😄

28 May 2026
Rated 1 out of 5 stars

One of the worst companies I have ever…

One of the worst companies I have ever bought anything from. They are a fraud. They send delivery emails thru UPS AND U get item from kenneth cole warehouse address thats closed in Redlands California. Not only dou receive wrong size, but a cheap item worth 10$ and their customer service tells you that your name, email and order # is correct on their actual invoice. They refused to help so have to dispute charge as fraudulent. Id stay far away from this Company. Something is OFF! ⚠️⚠️⚠️⚠️⚠️⚠️

28 May 2026
Unprompted review
Wolf & Badger logo

Reply from Wolf & Badger

Hi,

Thank you for taking the time to leave your feedback.

We are very sorry to hear of your negative shopping experience with us and for any disappointment this has caused.

We have sent you a request for your contact information so we may look into this further. If you'd be happy for us to get in touch, please do let us know.

Again, we sincerely apologise for the disappointment experienced.

Best wishes,
Daniel

Rated 5 out of 5 stars

Beautiful cherry red belt

I wanted a NICELY MADE red belt without spending a fortune. There were several options at Wolf & Badger! I chose a beautiful candy apple red. I got a large, because I never know things will fit. I’m between an 8 and a 10 and could have potentially worn a medium. The large gave me a little extra flexibility.

The shipping was prompt and the belt was packaged very well. GREAT experience.

28 May 2026
Rated 5 out of 5 stars

Excellent service

Was a very quick service, easy navigation and beautiful gift for a 21 Yr old!!! Would definately recommend quality is fantastic for the money.

22 May 2026
Rated 5 out of 5 stars

Delighted!

Easy to order and really quick delivery. Best bras I’ve bought in a long while, soft and comfy Nudea. Delighted all round!

27 May 2026
Rated 2 out of 5 stars

Not for the american market

Well made, but not sized correctly for the American market. Cards must be forced in; cash ditto.

18 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello, 
Thank you for taking the time to leave your feedback. 
We are so sorry to hear your item did not meet your expectations, and for the disappointment this has caused you. 
A team member will reach out to you shortly to discuss this further. 
Please do not hesitate to get in touch if there is anything further we can help you with.
Best wishes,
Anita

Rated 1 out of 5 stars

Communication was very slow and it took…

Communication was very slow and it took nearly a month to get a delivery.

27 May 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave us your feedback.

We can only apologise for the issues you’ve experienced getting in touch with our customer service team and for any inconvenience caused by a delay in our team responding to your enquiry.

A member of our team will contact you to discuss this further and assist if needed.

If there is anything further we can do to assist you please do not hesitate to let us know.

Best wishes,

Daniel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look