Wjacket Reviews 

The web page displayed the price of $59.00 in AU + freight, and when the payment was processed it was converted to USD over $100 AUD. If these are USD then display that, this if fraudulent.

I have just received this jacket - and wish I'd not been conned by the fake positive reviews they promote. I am a normal size 12 (Australia) yet the sleeves on this jacket are SO tight, even wearing a T-Shirt is almost impossible to wear with comfort. Bad luck if I want to wear a long sleeve shirt, or heaven forbid, a jumper. I have looked into the return system, but they want it sent back at MY expense (huge) to be received back by Xmas day! Impossible. I could send it back, but I can guarantee they will say they didn't receive it by 25.12.2025, and then I won't have product or refund.
BIG mistake buying this jacket. I won't even try to sell it. Just take straight to op shop, over $100 wasted.

Perfect for running errands outdoors especially on days when there are unexpected rains. Keeping me dry those times is pretty convenient so I'm keeping this and will buy more colors to have more options. It would've been better if there are internal pockets but otherwise it already took a spot in my everyday wardrobe!

After a short time the lining of the W jacket has come apart due to fraying and a very small seam allowance. As it is faulty I wanted a replacement but only offered a discount on a new jacket, which I will not take up.

I’ve been wearing this piece for a couple of weeks now, and it hasn't disappointed. The craftsmanship is evident in every detail, from the big buttons to the pockets. It's become my go-to jacket for almost any occasion. Stylish and practical! My husband loves it too!

I have been buying from this company for a while now, because their prices are great, the jackets are good quality, the service is better than expected, and the colour of the jackets amazing.

Took a while to get here, but the quality made up for it. It's really comfortable even with a thick jumper underneath.

Really wish I had come here first. This company is just awful. Bought a jacket as a birthday gift and it was too small. They won't let me exchange it because I've had it for more than 7 days. OF COURSE IT HAS IT WAS A BIRTHDAY GIFT. They absolutely refused to help and now I find out they like to silence all of their unhappy customers. They will be out of business within the year because this is not how you do business. Also their jackets are over priced and basic

love my jacket, their delivery service not so good. Could not find our address and it sat in the holding position for over a week and a half...UPS and Amazon never had a problem finding my address

I had a similar experience to a number of other reviewers. The sizing was too small. Went through the complex returns process with photos of the item. I'm in Australia and was also given a return address in Italy. Paid the expensive postage and heard nothing for 3 months when the package was returned by post with Australia Post asking for $25 for the privilege of picking up the parcel! No way! Wrote it off as a bad experience, DO NOT deal with this mob - they are a rip off!!!

Your initial email after my order was placed stated that despatch would be within 1-2 business days and delivery in Australia would be 2 - 6 business days there after. Overall the delivery took 19 days and no visibility of the consignment while in transit.
At this time the the jacket is unused and we are awaiting the next wet season to see how functional the jacket is.

Love my purple W jacket. Bought it to take to UK on holidays and it was perfect

This company is one of the best I have ever dealt with. Millie who works for WJacket kept in touch constantly and was unbelievably helpful. My jacket has now arrived and I am extremely happy. Would recommend this company as one of the best.
Thank you

I echo everything that has been said by other reviewers on here giving a negative review. The sizing was skimpy for the style of the jacket and I wanted to exchange for a larger size. More hoops to jump through than in a circus to do that and from the UK to their Italian return depot you pay £15. All stages followed and postage paid and back it came to me - returned with no explanation. So now a jacket that doesnt fit me has cost me £75. Lesson learnt - never to buy from Facebook adverts

I would give this company zero stars if possible. Misleading advertising about returns and size chart is not correct. To return a garment to Italy from New Zealand is ridiculous given the garment was not sent from there. The cost is exorbitant. The garment was reasonable quality but the sizing was not accurate and the measurements of the coat received did not match those on the size chart- it was far smaller. After 16 emails trying to resolve the issues I have given up and written off the money I paid for this coat. Please do not be tempted to deal with this company

I ordered a jacket and it was too small. But it was the biggest size they have. So I send it back and asked my money back. I send it back with a track and trace code, but they say that it never been delivered back.

I ordered a coat in my usual size but had to return it because it was too small. The return was easy but cost me $76 CDN with insurance. The company sent me a new coat in a bigger size and it fits loosely as it should.
All was done quickly and I’m happy with the new coat except for the cost of sending the first one back.

I dont normally write reviews but in this case I feel compelled to make sure people do not buy from this company. Like many people reviewing Wjacket on this site I have found the returns process diabolical even though their website claims to have easy returns and 100% money back. I bought the oversized windbreaker jacket and the sleeves were very short, in my opinion this is a design flaw making the garment not fit for purpose. But thats not the real issue here. After struggling to get an authorisation code to return the item I then had to pay £9.50 to send it back to Italy! and three weeks later I still have no refund and have been told that the package has not arirrived at their returns centre. Given that I have proof of purchase and have fulfilled my obligations they should honor the refund but I can not get any response back from them. Unfortunately I am now £59.50 out of pocket and don't even have the garment. My advice to anyone planning to buy from this company is DONT, if you already have and are planning a return, keep it and sell it online instead.

Jacket came and was much too big. Very poor customer service. After many attempts to contact, I had American Express contact them. The return process is outrageous. The jacket shipped from the US, the phone number is in NYC but they wanted to jacket sent to Italy. STAY AWAY

It was taking a long time to arrive, so I started to think it might have been a scam. However, I received an e-mail from the company, explaining that there had been an error in the address and the package was returned. Once I confirmed the correct address, the company sent the jacket again with no extra charge, and it then arrived very quickly. The jacket fits very well and is perfect for in-between weather.