Withnell Car Sales® Reviews 3,332

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, making the car buying process smooth and stress-free. Many appreciate the no-pressure sales approach, allowing them to browse and decide at their own pace. The service, product, and overall customer experience are frequently highlighted as excellent, with many consumers noting the efficiency and ease of their interactions. However, some customers mentioned issues with after-sales service, such as not receiving promised items like MOT certificates or cash incentives. A few people also felt that communication could be unreliable, with unreturned calls or conflicting information.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

Product

Reviewers highlight positive aspects of the product. Many customers express satisfaction with the cars,... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

User experience

Consumers find the user experience to be positive. Many customers report an excellent and easy process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect and seamless service throughout by the whole team involved, from the initial phone call enquiry, straight through the whole process of viewing, test driving and collection of the car. Just per... See more

Rated 5 out of 5 stars

Had a great experience with this car finance company. The process was simple and stress-free from start to finish. The team explained everything clearly, offered me a deal that suited my budget, and... See more

Rated 5 out of 5 stars

Very relaxed experience with no pressure to buy, let me take the keys to have a look around a couple cars on my own without someone looking over your shoulder. Josh was very friendly and accommodating... See more

Rated 5 out of 5 stars

Bought my Car from Withnell Car Sales and had a brilliant experience. The team were friendly, helpful, and made the whole process smooth from start to finish. Everything was clearly explained, includ... See more


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

Written by the company

Hurry, Withnell Car Sales is offering £200 Cashback with Every Car! We offer £50 on referring a friend! Call us on 01254 200 182 for more information or email us on sales@withnellcarsales.com.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very helpful in choosing a car for my…

Very helpful in choosing a car for my budget I was told I could pay a large lump sum of after my first 2 payments and this would lessen the yrs to pay of the rest this was not true it's the same amount of years and the interest rate is very high I'm paying double need to improve on information given .

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing

Josh spoke to me when I contacted regarding a car on finance. He was very understanding and supportive. He helped me find my perfect car within my budget and fully explained everything clearly. When I don’t understand something to do with the engine he contacted Christine and they spoke with their mechanic who got it straight in and looked at it and reassured me. I couldn’t of had a better experience

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect and seamless service throughout…

Perfect and seamless service throughout by the whole team involved, from the initial phone call enquiry, straight through the whole process of viewing, test driving and collection of the car. Just perfect, this is our 3rd car from Withnell's and it won't be our last 😀

20 April 2026
Unprompted review
Rated 5 out of 5 stars

3rd car from withnell found from the…

3rd car from withnell found from the first car service was already good but over the years the whole experience has been excellent it seems all staff are there to advise and support you throughout the whole process

20 March 2026
Unprompted review
Rated 5 out of 5 stars

will go above and beyond

The guys at withnell car sales will go above and beyond to help find your perfect car Josh made my experience a positive one

The machanic Mike was exceptional no problem was to small to help
I live 2 hrs away but will now travel to these guys for all my car work and mots in the future
Charlotte

11 April 2026
Unprompted review

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