Withlocals Reviews 

1,787
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendly demeanor, and ability to tailor experiences to individual interests. Many highlight how guides bring cities to life, revealing hidden gems and providing deep insights into history and culture. The service is often described as personalized and engaging, with guides going above and beyond to ensure a memorable and enjoyable tour. The booking process is generally smooth and easy, contributing to an overall positive user experience. However, some people mentioned issues with guides being late or not showing up, which impacted their tour plans. A few other people also felt that the platform did not adequately support guide buyers in resolving such issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Location

Consumers find location to be a positive aspect, with many reviewers appreciating the opportunity to explore... See more

Service

Customers had positive experiences with service, often highlighting the guides' extensive knowledge of... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as enjoyable,... See more

Booking process

Users describe positive interactions with the booking process, with many reviewers highly recommending... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a 2 hour orientation type tour in Tokyo the first day of our trip. Our tour guide, Gulay, was wonderful! She gave practical tips, was very friendly and knowledgeable. She pointed out good smal... See more

Rated 5 out of 5 stars

We had a terrific walking tour of Athens today . Our host was Thomas, and he was exceptional. He brought us to places we would have never seen. We took in spectacular views as well as learned abou... See more

Rated 5 out of 5 stars

Ines greeted us with a smile and a hug. From the first few minutes, we knew that this was going to be a great morning spent. Her knowledge and welcoming persona were captivating. We learnt so much dur... See more

Rated 5 out of 5 stars

Absolutely brilliant experience, Pablo was the perfect guide, he was knowledgeable, outgoing and friendly and he 'made' our visit to Buenos Aires. We appreciated how he took the time to show us many h... See more


Company details

  1. Sightseeing Tour Agency
  2. Cultural Tours Provider
  3. Travel Agency
  4. Travel Aggregator

Written by the company

Withlocals connects curious travelers with local hosts for private, personalized travel experiences around the world. Instead of generic tours, we focus on real connections. Think local food, hidden neighborhoods, cultural stories, and the kind of moments you only get when someone shows you their own city. Our platform brings together thousands of carefully selected local hosts, from chefs and historians to artists and everyday locals who know their city inside out. Each experience is hosted by a real person who designs it themselves, based on their passions and expertise. That means no scripts, no crowds, and no one-size-fits-all itineraries. We believe travel is at its best when it benefits everyone involved. Travelers get deeper, more meaningful experiences. Locals earn a fair income by sharing what they love. Cities benefit from tourism that is more balanced, personal, and respectful of local life. From private food tours and cultural walks to family-friendly activities and tailored day trips, Withlocals helps travelers explore destinations in a more authentic and responsible way. Our customer support team is always on hand, and we continuously improve the platform based on feedback from both travelers and hosts. Withlocals exists to make travel more human. Less sightseeing, more seeing people.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,787)

338 reviews in the last 12 months

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Rated 5 out of 5 stars

A lively and delicious Naples experience with Serena

Serena gave my oldest son, who is 11, and me such an enjoyable way to experience Naples. We had a fun and memorable time exploring the city on foot, learning about its history, and tasting delicious Neapolitan food along the way. Naples felt vibrant and full of energy, and even with the rain, Serena helped us discover hidden gems that made the experience feel personal and special. This tour was a wonderful mix of culture, food, and atmosphere, and I would absolutely recommend both Serena and The 10 Tastings of Naples to anyone visiting the city.

17 March 2026
Unprompted review
Rated 4 out of 5 stars

A great way to learn and see more in Boston

Deniss took us to places in Boston which you just won't see if you only do a bus tour. We gained a real sense of the history of Boston, but also Deniss took us to hidden gems - the most charming book store, to a hotel where Charles Dickens lived for several years where we tasted the original Boston Cream Pie, to the oldest street in Boston (cobbled) - just a few of the sites we came across during our guided tour with Deniss. We enjoyed it very much and Deniss is very knowledgeable.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Tour in Prague

We, 4 of us, had a great time with Lucie, she showed us different food options from cafes, typical of what the locals may eat. Lucie took the time to show us a great view of Prague from Letenský zámeček, pointing out various landmarks which helped us during the following days. The tour was rounded off with beer and appropriate snacks and directions to our Tram stop. Throughout the tour Lucie was aware of one of our number being a slow walker and made sure she was included. Lucie is very knowledgeable about her country and is happy to discuss the history of Prague. Highly recommended as a guide.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Guide in Buenos Aires is Jose Amaru

We had the pleasure of experiencing a truly special city tour with Amaru today – one that left a lasting impression on us. With great passion, dedication, and a very personal approach, he introduced us to his city, Buenos Aires. His enthusiasm is evident in every moment, as is his deep connection to this fascinating place. What we appreciated most was that Amaru took us to places we would never have discovered on our own. These hidden gems made the tour truly unique. Amaru is an exceptionally warm and kind person with a big heart. We are very grateful to have shared this experience with him. We wish him and his family all the very best for the future. We can wholeheartedly recommend Amaru. Lovly regards Lyuba und Reto

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Learning to cook Paella with Jose was an extraordinary experience

Our afternoon with Jose was truly a fantastic, trip-defining experience of our visit to Valencia. From the first moments where Jose walked us around his neighborhood a bit, told us about the city, his connection to it, how he got started in cooking to doing the entire class in his charming kitchen, every moment made us feel more immersed in the city. Jose is both a talented cook and a gifted teacher, explaining how and why things are done and then happily offering each person in your group of a chance to play a part in putting the meal together. His hospitality is superlative, thoughtfully having a local aperitif, wines to any taste, and a full stocked and prepared fridge. And the food: Jose is a FANTASTIC cook. Easily one of the best meals we had in Spain, and his list of recipes he provided as a parting gift leave us excited to see more of his talent and culinary vision. Cannot recommend highly enough, if you're going to Valencia and enjoy cooking, you owe it to yourself to spend an afternoon with Jose.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent tour and expert guide

Piyaporn was a lovely friendly guide with excellent English and expert local knowledge on this interesting Bangkok tour that took in markets, temples and much more (Highlights and hidden gems). We would highly recommend Piyaporn and this half day tour

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable photographer

We spent the day with Thomas yesterday from airport pickup to evening check-in at our downtown hotel. He had a comfortable van and saved us immediately from the cold with hand warmers! We visited the DMZ at the pace that we prefer which is to move past larger groups! Very interesting history! We then had a delicious and very Local lunch which included fern and river snails among the dishes! Actually excellent! ( there were less exotic options) After seeing a vista of the city which is so expansive, we concluded with a tour of the royal palace which is also a don't miss even if you think you have seen too many palaces! All along the way Thomas took memorable photos of us . We appreciated that he knew the best places ! A big thanks to Thomas for making our short stay in Seoul a great memory! A note here.. we had only a short time in Seoul so we were willing to pay a premium to maximum our experience. We appreciated being able to time this visit and what we saw!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Ouidad was excellent

Ouidad was excellent. Cheerful, very friendly, very knowledgeable and spoke great English. We had an excellent three hours with her and she dropped at a very good restaurant called Nomad at the end of our tour. Thoroughly recommend as a guide.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Highlights & Hidden Gems of Vienna

Anna gave us a wonderful tour of Vienna - we have lots of lovely memories from our guided walk - great knowledge of the history and culture of Vienna and fantastic ideas for the rest of our trip - thanks so much Anna!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Discuss in advance with the guide which sights you would like to see in Berlin

The city tour with Miha was perfect. Miha showed us the city with all the important points, explained, the history, the development and much more. He is a friendly guide who has a lot of experience and knowledge of the city. We got to know Berlin perfectly on the tour. The tour is highly recommended and the price-performance ratio is very good. Anytime again when we are in Berlin.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic time in Bali with June Sophia from Withlocals!

June understood exactly what we wanted out of our time with her and she took us to many charming, uncrowded spots that we would have never found or gained access to on our own. We visited interesting places, got the inside track on where to shop and enjoyed great local food. The cherry on top was a visit to a Durian place. She picked out the perfect fruit for us to share - so delicious!!! Her driver was top notch. He navigated the crazy traffic (the day before Nyepi) and got us where we needed to go safely and quickly. Withlocals features many guides but you won’t find one better than June. Book with her, you will have a memorable time!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

My husband and I really enjoyed our experience with Seth! He was right on time, very professional, and made everything feel easy and well organized from the start. What truly stood out was his incredible knowledge of history — he explained everything in such an engaging and insightful way, which made the whole experience even more meaningful. At the same time, he was genuinely fun to be around, striking the perfect balance between informative and entertaining. We asked so many questions, and he answered every single one with patience and enthusiasm. Seth was an absolute delight, and we would highly recommend him to anyone looking for a fantastic guide!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

5 out of 5!

I had limited time on my own in Paris after a group tour. I knew I had certain pieces in the Louvre that I really wanted to see and having a guide would ensure that I could best manage my time without searching needlessly on my own. Booking with Bibiana was the best decision! She communicated clearly through the whole process and I had no trouble meeting her in front of the museum. She expertly walked me through the museum teaching me about its history from seeing its battlements as originally a fortress, through becoming a palace and then a museum. She taught me how to look at certain pieces, ensuring I saw my "must sees" while teaching me what to look at in many other pieces. The tour felt curated especially for me, personal, expert and so worth every penny! I highly recommend Bibiana for your tour, you won't regret it.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Phuket Old Town Tour

We really enjoyed our Old Town Phuket tour with Pathu. Her passion and enthusiasm for sharing her heritage and history were really enjoyable. Her suggestion for lunch at Punte Local & Street Food was excellent. Thank you Pathu.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Best food tour in Puerto Vallarta!

Our tasting tour in Puerto Vallarta was absolutely fantastic! Maria was our guide and not only was she extremely knowledgeable about the food and restaurants that we visited, she also shared interesting facts about the history and important landmarks. We enjoyed a variety of food (not just tacos) and walked through many areas of Centro and the Romantic Zone. This was such a wonderful experience and I can’t recommend Maria enough. A perfect start to our vacation! 🤩

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Maria in PV…

We had a tasting tour with Maria in PV and it was amazing! Come hungry because there is a lot of great food to take in. This was such a wonderful way to spend the day and see some local sights as well. Maria is so attentive and happy to change things up to accommodate. We had a baker in the group so she managed to squeeze in a local bakery stop as well!! HIGHLY Recommend!!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Strange review but..

Strange review but... never got on the tour as the war broke out in the Middle East and we couldn't get to Thailand from Dubai. I was expecting a load of grief trying to get a refund as we had paid in advance. After one email, the company were brilliant and paid back the money within a day. Outstanding customer service and I would definitely use them again.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Always a great experience With Locals

We have done several tours with With Locals over the years and I can honestly say they have all been great! As we have a school aged child we really like the flexibility that private tours offer, and the guides are always top notch. Today we did a city walking tour in Hanoi with Tuyen that was marketed as 'family friendly' and it did not disappoint! Everyone had a wonderful experience and we're looking forward to the next one in a few days.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Walk and food in Bruges with Patrick

Thanks Patrick for being our guide in Bruges. We had a wonderful visit and his passion in describing everything we saw was truly inspiring. Local colleagues were able to enjoy experiences they hadn't had before, so it was a real first for everyone. I recommend Patrick for your next visit!

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Albania - A living History

One of the best guides it has ever been my pleasure to share time with. Leku got the mixture of history and fun just right. My small party were in awe at the history of Albania and the struggles of the past and Leku was a living part of that. We had beer and nuts and so many laughs, A truly lovely person who we will meet up with again when we return to Albania.

2 March 2026
Unprompted review

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