Very good if you want to get a chance at having insurance for your car and it's affordable for a mom who is single with 2 children that is in school and father is of no help. Ss.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's an easy setup every single time I need insurance in a pinch or unexpectedly had a situation that kept me from get to an insurance agent. Plus, not having to pay as high of a cost. I do prefer t... See more
This was great, as I have been navigating many life changes, so the flexible payments made it easy to manage. I appreciate how quickly this was done!
Ease of obtaining insurance quickly. Nothing was confusing. Directions to fill out forms online are understandable. Insurance in minutes. Knowing in a difficult situation I can obtain insurance quickl... See more
Company details
About Hugo Insurance Services
Written by the company
Buy a few days, weeks, or a month at a time
Flexible payments can change to fit your budget.
Spend as you drive
Only spend one day of coverage at a time.
Extend coverage in a pinch
Can't reload your account right away? We'll keep you covered and give you a few extra days to pay.
Auto Reload at no extra cost
Automate and customize your reloads - so your account never hits empty.
Overdraft protection
Never owe a balance - cancel coverage when your account is empty, then refill at your pace.
Contact info
8605 Santa Monica Blvd PMB 32146, 90069, West Hollywood, United States
- www.withhugo.com
4.8
Excellent
37K reviews
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Definitely give it a try!
It genuinely was quick and easy.. i have insurance for a week in less than 10 mins.
24 September 2026
it was quick and easy
24 September 2026
Great service
I had a great experience getting my insurance online. It was very easy and quick.
22 September 2026
It was great to be able to get my…
It was great to be able to get my insurance in 1 day online and not have a salesman calling a million times. The website is very user friendly. 706-351-8817
23 September 2026
Very simple process
Very simple process , if not the easiest fastest process I have ever had with on-line anything ..and I Will Definitely Be a Long time Customer and Recommend and Tell anyone to check it out.. Thanks again for the Easiest process I ever encountered truly.. 💯 all the way...
23 September 2026
Ease of policy setup and purchasing all…
Ease of policy setup and purchasing all online and step by step walk through. And of course the pricing and payment schedules.
23 September 2026
Such a great company
Such a great company, the option to pay in different amounts is great.
23 September 2026
Unprompted review
The price is great
Fast and easy to get policy great pricing and great customer service
21 September 2026
Hugo is a Great insurance company and I…
Hugo is a Great insurance company and I love the fact that I can pay my bill on my phone and I will be recommending Hugo to my family and friends
14 September 2026
Simple fast quality insurance
Simple fast quality insurance. Made my life a little easier when I was in between jobs
22 April 2026
Immediate Coverage
Very good service now hassle with immediate Coverage whenever needed
18 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I entered my phone number for…
I entered my phone number for verification and I keep getting the code and entering it correctly but the system keeps saying this number is in use on another account. Now it's making me start over after taking my payment and I don't have my cards to show I'm insured.
22 September 2026
Reply from Hugo Insurance Services
Hi LaRhonda, thanks for reaching out and sorry for the frustration. Please check your verified email inbox or spam/junk folder – a Hugo agent contacted you this morning with a fix and next steps to login.
We've also sent you your active insurance documents. If you still need more help, we have live agents standing by – just reply to the agent who emailed you and we'll help in every way we can.
Thanks for driving with us!
Love it love it cheap
23 September 2026
Hugo is a great app for those who need…
Hugo is a great app for those who need affordable insurance and reliable coverage. I always recommend it to others when I have a chance! Thanks hugo don't change
18 September 2026
Quick and easy
Quick and easy! You pick what is best for you! Best insurance policy ever
23 September 2026
I can't get my refund back
I can't get my refund back! Customer service response is slow, but believe you me I will get my money back come hell or high water
23 September 2026
Reply from Hugo Insurance Services
Hi Rashad, thanks for reaching out. We see a Hugo agent replied to your help request within 7 minutes. Please check the inbox of your verified email on file for a message from our agent with follow up questions and next steps. We're standing by to help.
Was so easy " to getting the insurance…
Was so easy " to getting the insurance " payments was so great, for my paymen plan.
23 September 2026
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