Wish Reviews 

194,905
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide variety of items, and find it extremely easy to discover great deals and interesting small accessories. Many people also highlight that everyday purchases often arrive promptly, are packaged securely, and accurately match the descriptions provided on the website. Some reviewers were not happy with the notably long delivery times and the occasional poor product quality or unexpected sizing issues encountered. A few other people also felt that certain orders failed to arrive entirely, leaving them disappointed with the shipping reliability and overall service.

What people talk about most

Product

Customers had ambiguous experiences with product, as opinions are heavily divided. While many reviewers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. On one hand, many reviewers praise... See more

Price

Reviewers mention ambiguous feedback about price, with many customers appreciating the very cheap costs and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the great sales, accurate... See more

Order

Consumers find order experiences to be mixed, reporting a high level of disagreement regarding delivery and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'll always order from wish. Yes sometimes you might get a wrobf or broken order but are good at replacing it

Rated 4 out of 5 stars

Very good value. Delivery times can be long, but that’s the trade-off. Sometimes the product size or quality can be disappointing, but that’s the risk.

Rated 4 out of 5 stars

I like WISH but....I m starting to feel like the products are getting less and less. The price of the products is good (cheap) but the shipping is a bit expensive. I Will use wish but sometimes.

Rated 4 out of 5 stars

Overall happy with my orders. Couple of items were not of the quality or size that I expected but for their price my expectations were not high. Majority of my orders were above my expectations and th... See more


Company details

  1. Online Marketplace

About Wish

Written by the company

Shopping Made Fun!

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Wish is a leading e-commerce app that brings affordable products to shoppers around the globe.

How are our prices so low?

We’re glad you asked! Wish connects you directly to the manufacturers of all your favorite products. With no middleman, there’s no markup!

Wish has everything from computers to clothes to things you’ve never seen before, all for 60-90% less than our competitors.

Download the app to see what our 500 million users are raving about.

Shop now
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Contact info

4.3

Excellent

TrustScore 4.5 out of 5

195K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(194,905)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order LARGE and they send SMALL

Order LARGE and they send SMALL. 4 weeks wait on crappy service like that.
And then theres ZERO support or contact, except a bot that do not understand.
WISH have become a ripoff scam app

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Refund policy of Wish is a fairy tale

Many manufactures who offer products at the Wish platform most of the time deliver bad quality products. Wish organisation is aware of these facts, but they dont do anything to avoid that customers will be scammed. Wish also will not grant improvement or exlude scam manufacturers. Despite their refund claims, no 100% refund will be given when products will be delivered broken (proven in practice).

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Wish!

Great prices, competitive and hard to acquire products in my country, free shipping and reasonably fast shipping - considering they're international shipments.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Urgent: Weeks without access to funds while travelling



I am writing this review in the hope that someone at Wise can urgently review my case.

I have been a Wise customer for several years without issue. However, on 11 March my account was suddenly restricted and I was asked to provide verification documents.

I fully cooperated and submitted everything requested, including detailed proof of source of funds across multiple accounts. Despite this, the process took weeks, during which I had no access to my funds.

I am currently travelling, and this has placed me in an extremely difficult situation as I rely on this account for daily expenses. Having over £23,000 inaccessible for this length of time has caused significant stress and disruption.

After providing all requested documents and being informed that nothing further was required, my account was then restricted and scheduled for closure.

I would urgently ask Wise to:

Review my case

Confirm how my funds will be released

Provide a clear timeline for resolution

I have cooperated fully throughout and would appreciate this being treated with urgency.

25 March 2026
Unprompted review
Rated 4 out of 5 stars

Very good value.

Very good value.
Delivery times can be long, but that’s the trade-off. Sometimes the product size or quality can be disappointing, but that’s the risk.

13 March 2026
Unprompted review

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