Winfields Chartered Surveyors & Valuers Reviews 

196
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely fantastic service. Appointment booked for the next day, the surveyor Tom was very helpful and friendly, the report was completed in 3 working days and the price was reasonable compared to o... See more

Rated 5 out of 5 stars

Process was very easy. Friendly and helpful staff who happily answer any questions. The valuation came through really quickly with easy to follow next steps. The valuation its self was stressful and f... See more

Rated 5 out of 5 stars

Winfields / Gil and Donna have provided us an exceptional service. Gil completed a full RICS survey on our new build property. The report was incredibly detailed and identified defects we simply would... See more

Company replied

Rated 5 out of 5 stars

We recently used Winfields' services for a RICs valuation to redeem our help to buy loan. Tom was great, he arrived promptly and was professional yet friendly. The report was sent back to us within... See more

Company replied

Company details

  1. Chartered Surveyor

Written by the company

At Winfields Surveyors, we are proud to be trusted RICS Chartered Surveyors and Registered Valuers, providing accurate, reliable, and professional property valuations and building surveys across the South West and beyond. With offices in London, Bristol, Taunton, Exeter, and Plymouth, our team is well-placed to deliver local knowledge backed by national expertise. Our accreditation with the Royal Institution of Chartered Surveyors (RICS) reflects our commitment to integrity, transparency, and the very highest industry standards. Whether you require a valuation for Help to Buy, shared ownership, probate, matrimonial matters, taxation, or secured lending, our qualified valuers ensure reports are fully compliant with RICS standards and widely accepted by lenders, government bodies, and legal professionals. Alongside valuations, we provide comprehensive building surveys tailored to homeowners, buyers, landlords, and investors, helping clients make informed property decisions with confidence. From single-property assessments to large portfolios, we combine detailed technical knowledge with a client-focused approach, ensuring every report is clear, accurate, and practical. At Winfields Surveyors, our mission is to deliver independent, transparent, and credible advice, giving clients the reassurance they need when it matters most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

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4.7

All reviews

(196)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Appointment booked for the next day, the surveyor Tom was very helpful and friendly, the report was completed in 3 working days and the price was reasonable compared to other companies. Highly recommend.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Process was straightforward and easy

Process was very easy. Friendly and helpful staff who happily answer any questions. The valuation came through really quickly with easy to follow next steps. The valuation its self was stressful and fair on price. Would definitely recommend. And if we needed to use again we definitely would.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Helpfull and polite



Tom and the team were incredibly helpful and clear with all the information they provided, making our journey as smooth and stress-free as possible. They were always friendly, professional, and happy to answer any questions we had. We really appreciated their excellent communication and support throughout the process. I wouldn’t hesitate to recommend them to anyone looking for a reliable and dedicated team. Thank you for making the whole experience such a positive one!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Super service at a great price

Fantastic experience in organising our valuation report for Help to Buy. Contacted them via email and the lovely Lisa responded super quickly and with a great price. We had the valuation booked in for the very next day and the valuation report in our inbox that same night! Couldn't recommend Winfields more - I wish more companies were like this!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Tom and his team at Winfields provided a first class service, his communication is always immediate and prompt, and the professionalism of his service is outstanding. Pleasure to deal with, would highly recommend his services to anyone.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I was recommended Tom at Winfields…

I was recommended Tom at Winfields recently to provide me with a Help To Buy valuation for the repayment of our loan. He was super helpful and quick to get me the information I needed. I was happy with the valuation and so were HTB!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience with Winfields Chartered Surveyors

We had a fantastic experience with Winfields Surveyors for our Help to Buy valuation. From start to finish, the process was smooth, professional, and incredibly efficient. Communication was clear and prompt, and the surveyor was friendly, knowledgeable, and very thorough.

The valuation was carried out quickly and delivered on time, which made a potentially stressful part of the Help to Buy process completely hassle-free. We felt confident we were in safe hands throughout and were impressed by the high level of service and attention to detail.

We wouldn’t hesitate to recommend Winfields Surveyors to anyone needing a Help to Buy valuation or professional surveying services. An excellent experience all round, especially from Lisa - thank you.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't do business with this company

Don't do business with this company. Dodgy company all round.

15 August 2025
Unprompted review
Winfields Chartered Surveyors & Valuers logo

Reply from Winfields Chartered Surveyors & Valuers

Dear Mrs Dixon

You have never done business with this company. This is a complete fabrication and we will be formally engaing soliciotors from hate speech. This is not the only company you have done this too. Please expect a responce from our solicitors in due course.

Rated 2 out of 5 stars

Matrimonial survey - caused more issues

When a survey is done for matrimonial purposes the aim is to minimise dispute. The survey we had completed by Winfields did the exact opposite with errors and inconsistencies and a lack of clarity leading to further dispute that we are still dealing with months later.

When I got in touch regarding several errors it took a weeks to hear back and when I did hear back I was accused of trying to influence the survey. Despite all errors being the fault of the surveyor.

6 May 2025
Unprompted review
Winfields Chartered Surveyors & Valuers logo

Reply from Winfields Chartered Surveyors & Valuers

Thank you for your feedback. We’re genuinely sorry to hear that you were unhappy with the outcome of the report. However, we must respectfully disagree with your comments regarding the quality and intent of the survey.

Our surveyor carried out the valuation in line with the professional standards required for matrimonial purposes, which aim to be impartial and fair to all parties involved. While we understand that these situations can be highly sensitive, our role is to provide an independent assessment based on the facts and evidence available at the time of inspection.

We responded to your concerns as promptly as possible, and when a client attempts to challenge the findings of a report in a manner that appears to seek a different outcome, we do have a professional duty to maintain independence and objectivity.

That said, we always welcome constructive dialogue and regret that you felt the process added to your stress. Should you wish to discuss any remaining concerns formally, we would be happy to do so through the appropriate professional channels.

Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost! How this company is still trading is beyond me. They are absolutely inept and are unable to follow through with anything they offer. We have tried several times to get through on the phone but no one answers!!! Terrible customer service.

21 February 2025
Unprompted review
Winfields Chartered Surveyors & Valuers logo

Reply from Winfields Chartered Surveyors & Valuers

Dear Mary Morgan

Would you be kind enough to send us a reply. We have no idea whom you are and would love to talk about why you have said what you have said. At the minute we are treating this as a fake review as we do not have your details on file of ever dealing with you.

Rated 1 out of 5 stars

Obnoxious and rude

Obnoxious and rude

20 February 2025
Unprompted review
Winfields Chartered Surveyors & Valuers logo

Reply from Winfields Chartered Surveyors & Valuers

Dear S Williams

Would you be kind enough to send us a reply. We have no idea whom you are and would love to talk about why you have said what you have said. At the minute we are treating this as a fake review as we do not have your details on file of ever dealing with you.

Rated 5 out of 5 stars

Shared Ownership Valuation

Thomas helped us with a shared ownership stair casing valuation . The service was excellent . Very knowledgeable and a fast turnaround. Price was also extremely competitive. Highly recommended.

24 September 2024
Unprompted review
Winfields Chartered Surveyors & Valuers logo

Reply from Winfields Chartered Surveyors & Valuers

Thank you, Max, for your kind words. I'm delighted to hear that you found the valuation service efficient and competitive. Your recommendation means a lot to us.
Kind Regards
Thomas Winfield

Rated 5 out of 5 stars

Tom was fab!

Tom was fab!

Did our home to buy valuation report within a couple of valuation and all was accepted by them.
Great job and fully reccomended!

Thanks again

19 September 2024
Unprompted review
Winfields Chartered Surveyors & Valuers logo

Reply from Winfields Chartered Surveyors & Valuers

Dear Jani, Im, so pleased your happy! Wishing you every success for 2025!

Kind Regards
Thomas Winfield

Rated 5 out of 5 stars

Very quick and helpful providing a RICS…

Very quick and helpful providing a RICS report for my HTB
Very professional and efficient i would without doubt recommend

10 September 2024
Unprompted review
Winfields Chartered Surveyors & Valuers logo

Reply from Winfields Chartered Surveyors & Valuers

Thankyou Yvonne for your kind words! At winfiedls we really do try to go the extra mile to keep everyone happy and im thrilled your happy to shout about a great experince youve had!

Kind Regards
Thomas Winfield

Rated 5 out of 5 stars

Quick and helpful

Winfields (Tom in particular) have been really helpful. Responsive and efficient, I would recommend them. Thanks for your help.

16 July 2024
Unprompted review
Winfields Chartered Surveyors & Valuers logo

Reply from Winfields Chartered Surveyors & Valuers

Thank you, Liam! We're delighted to hear Tom and the team could assist you so efficiently. Your recommendation means a lot to us.

Best regards,
Thomas Winfield

Rated 5 out of 5 stars

First Class Service

Winfield's have been absolutely fantastic to deal with from start to finish, we had an absolute nightmare with Help To Buy and needed various updates from them and nothing was too much trouble. I was recommended them and I would certainly pass on the recommendation to others.

28 May 2024
Unprompted review
Winfields Chartered Surveyors & Valuers logo

Reply from Winfields Chartered Surveyors & Valuers

Hi Kai,

Thank you for your kind words! We're glad we could assist you through the Help To Buy process. Your recommendation means a lot to us!

Best regards,
Thomas Winfield

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