Wilsons Blinds Reviews 

2,045
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the products are exceptionally well made, visually stunning, and fit windows with absolute precision. Buyers also deeply appreciate the simple online ordering process, friendly customer communication, and fast, reliable delivery service. Some reviewers were not happy with missing installation hardware, such as mounting screws or necessary brackets, included with their packages. A few other people also felt that receiving damaged items or encountering unexpected sizing discrepancies made the overall experience frustrating. Others mentioned that replacement parts took a while to arrive or required extra effort to resolve.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the blinds are well made and feature... See more

Quality

Users describe positive interactions with quality, noting that the products are well made, reasonably priced,... See more

Order

Clients share satisfaction regarding the ordering process, consistently noting that it is straightforward and... See more

Delivery service

Consumers find delivery service to be efficient, highlighting fast shipping times, helpful drivers, and... See more

Service

People report positive experiences with service, highlighting efficient communication, brilliant product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Customer Services Team are responsive. Fitting instructions (online) are easy to follow. Support bracket design makes the blinds easy to install. All in all I would recommend. Have in... See more

Rated 5 out of 5 stars

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again A big shout-out for the cour... See more

Rated 5 out of 5 stars

The blinds look exactly like they did on the website, so I am really pleased with them. The instructions on how to measure were super clear. I was kept well informed of the ordering/ delivery pr... See more

Rated 5 out of 5 stars

Easy to order - form made it clear what was required and if unsure tips were available to ensure you got it right. Blind arrived as stated and is now in situ, and looks lovely. Delivery was good -... See more



Company details

  1. Blinds Shop
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Lamp Shade Supplier

Information provided by various external sources

From our dedicated facility in West Yorkshire, we manufacture over 3000 interior furnishings each week. All products are handmade in-house by our talented team, who use only the finest materials and proven manufacturing methods. Our collection of window dressings, including wooden and aluminium Venetian blinds, Roman blinds, roller blinds, vertical blinds, roof blinds and curtains, plus homeware accessories, are defined by quality and craftsmanship, guaranteed to stand the test of time whilst looking and feeling luxurious. With thousands of styles, fabrics and colours on offer, we’re confident that we offer the best selection of blinds and curtains online in the UK. We also offer a free sample service posted first class for you so you can view a sample of your selected product, along with a 3 Year Guarantee as standard on any purchase.

Wilsons Blinds - A Precise Fit Every Time

Written by the company

Free Samples
We offer a free sample service posted first class for you so you can view a sample of your selected product before you buy. All products come complete with a 3 Year Guarantee as standard on any purchase.

3 Year Guarantee on All Purchases

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!
Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee! When you purchase a Wilsons Blinds product, you are investing in a quality product that will stand the test of time. Handcrafted by a highly skilled team in our West Yorkshire premises our blinds, curtains and home furnishings are made using the very best materials and manufacturing methods.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,045)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ive used wilsons blinds for years

Ive used wilsons blinds for years
I have never had an issue with them or their products
The blinds are easily fitted and look great

30 January 2026
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you've consistently had positive experiences with our blinds over the years. Thank you for sharing that they are easy to install and look great!

Wilson Blinds Team

Rated 5 out of 5 stars

Excellent blind

Excellent blind, easy to put up and looks fantastic.
Super fabric, and sumptuous lining.
Easy to order & clear instruction on measuring.

27 January 2026
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you found the blind easy to install and visually appealing. We appreciate your positive feedback regarding the fabric, lining, and clear measuring instructions.

Wilson Blinds Team

Rated 5 out of 5 stars

Everything always fits

Everything always fits, easy to install, easy to purchase

20 January 2026
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you find our products easy to purchase, install, and that they fit well. Thanks for your positive feedback!

Wilson Blinds Team

Rated 5 out of 5 stars

Very good quality and value for money

Very good quality and value for money. Easy to order with a great range of products. Easy to follow instructions and guidance on measuring and fitting.
Purchased Chalk White Illusion blinds.

19 January 2026
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you found our Chalk White Illusion blinds to be of good quality and value. We're also glad the ordering process and instructions were easy to follow. Thanks for your positive feedback!

Wilson Blinds Team

Rated 4 out of 5 stars

Fabulous blinds, great value, friendly helpline but the ordering/measuring process could be simplified

The finished & fitted blinds are fantastic, very much as hoped, but the experience isn't without the occasional hitch.
I ordered 3 large blinds to fit existing brackets as the previous blinds also from Wilsons; however, until they arrived, I didn't realise that the size of the brackets had changed in the intervening 17 years! (not their fault).
Happily, the new brackets had the fixing holes in the right place so they could be made to fit without redrilling.
That said, the width measurement of a couple of the blinds was too short so there was a little improvising (turned the brackets round to cover the shortfall) so the measuring process when ordering could be clearer.
Also, the graphic showing which way you want the blinds to drop - from above or behind the roll - is ambiguous and despite checking several times it seems I got one wrong BUT it didn't matter - just roll out the blind fully and it rolls up the other way; also, you're asked about controls on the left/right - again, it doesn't matter because the fittings are the same at either end.
In short, the blinds are great and excellent value but the ordering/measuring process could be made clearer; the lady on the helpline was very friendly and really helpful - would have been 5 stars all round other than the stress of discovering that the measurements/blind roller direction weren't right despite checking it three times!

18 December 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

Thank you for taking the time to leave us a review. We appreciate the time taken to leave us such a detailed review of your experience with us

Blinds Direct

Rated 5 out of 5 stars

Wonderful service

We ordered a blind and took the insurance out on the order against wrong measurements.
It arrived and we were so pleased with in, unfortunately we had given the wrong size and we rang Wilson blinds who could not have been more helpful. No quibble just ordered the correct size and it was delivered so quickly. We are so pleased with it as it looks fabulous. Would highly recommend this company.

14 November 2025
Rated 3 out of 5 stars

Reasonably satisfied customer.

I really like Wilson Blinds but I noticed that the last 2 sets of blinds are not even in that one or two of the blind folds are slightly longer than the others. Not a real problem as they were for 2 of the bedrooms but not aesthetically pleasing. When I next order the blinds for the living and dining rooms I would hope this issue will not arise.

26 June 2025
Rated 1 out of 5 stars

Made me feel dishonest, insignificant and unheard, all for £33

I placed an online order for a small blind on 03/10 total cost £43.10 It was delivered 10 days later and was the wrong size. I telephoned to inform them and was asked to send photos. I sent 2 emails with 5 photos and a video. They confirmed it was the wrong size and suggested I give the blind to a charity and a replacement was on the way. 7 days later they emailed me requesting more photos. I sent 2 more pics, but I was so annoyed that I took advice from an online retail ombudsman and requested a refund. All in all it had been 19 emails, 7 photos, 1 video and 25 DAYS! What a waste of my time! For a blind worth £33! They made me feel like they were tormenting me, messing with me for fun, because the incompetency was so bad. The whole experience was so frustrating, so upsetting, so futile. All the blinds in my house are Wilson Blinds. Bought over 9yrs ago. The company must have changed hands, because they used to be efficient and reliable, but not now, how sad.

20 October 2025
Unprompted review
Wilsons Blinds logo

Reply from Wilsons Blinds

Hi Lynn,

We’re truly sorry to read about your experience and can completely understand how frustrating this must have been. We pride ourselves on providing quality products and excellent customer service, and the fact that you’ve received neither on this occasion has been taken very seriously.

Your comments have been shared with our management and quality teams to ensure this is fully investigated and steps are taken to prevent anything similar from happening again. Please accept our sincere apologies for the inconvenience and upset this has caused — it’s not the experience we ever want our customers to have.

Kind regards,
The Wilsons Blinds Team

Rated 4 out of 5 stars

Over all satisfied but 1 complaint

I get all my blinds from you guys and am over all happy with the quality, choice and speed of delivery. 1 point I need to raise that needs to be addressed is that our windows are very high and you dont change the length of the pull cord so because we have tall windows the pull cords are really short and can be difficult to reach

24 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're glad you're happy with our quality, choice, and delivery speed. We appreciate you bringing the pull cord length issue to our attention for tall windows. If you could please contact the team we would be happy to help resolve that for you

Rated 5 out of 5 stars

I purchased a wooden blind.

I purchased a wooden blind.
It came and I couldn't be happier with it. It is great quality and easy to put up with all fixings supplied. I would definitely buy from here again. The size was spot on for what I asked for, it fitted perfectly. The blind is heavy, and looks more expensive then it was. It has made such a difference to the living room, I ordered the cotton cream colour, it is just perfect.

24 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you are pleased with the wooden blind! It's great to know the quality and ease of installation met your expectations, and that the size was a perfect fit. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Easy to understand instructions for…

Easy to understand instructions for measuring and fitting. Great product at a very reasoable price

21 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that the measuring instructions were clear and the product met your expectations at a reasonable price. Thank you for your positive feedback!

Rated 5 out of 5 stars

The website was easy to understand and…

The website was easy to understand and use and the product was as advertised and good quality

20 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you found our website easy to use and that the product met your expectations with its advertised quality. Thank you for your positive feedback!

Rated 4 out of 5 stars

Quality products

Quality products, been using Wilson’s for years.

16 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We appreciate your long-term support and are happy to hear that you have been enjoying our quality products for years!

Rated 4 out of 5 stars

good quality product

good quality product, measurements accurate, just wish they were a bit quicker, but not a major issue.

14 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We appreciate your positive feedback on the product quality and accurate measurements. We acknowledge your comment regarding delivery speed and will strive to improve our efficiency.

Rated 5 out of 5 stars

Decent quality blinds

Decent quality blinds at a reasonable price.
Ordered some replacement slats, for our vertical blinds, which we purchased several years ago. The new slats arrived in good time and look great.
Easy to order, with helpful guides on the website.

8 October 2025
Wilsons Blinds logo

Reply from Wilsons Blinds

We're happy to hear that you are pleased with the quality and price of our replacement vertical blind slats. It's great to know the ordering process and website guides were helpful for you. Thank you for your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look