Ordered a diamond ring on Wednesday and received it on Friday. OMG it’s gorgeous! I have been looking for baguette style for ages, William May came up on my phone and I found my dream ring. The choi... See more
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Review summary
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Reviews shaping this summary
Amazing service From start to finish, William May have gone above and beyond to find the right pieces of jewellery for myself and my partner, customer service is the best Prices are extremely comp... See more
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Saw a lovely 5 diamond ring online at William May website. I contacted shop and Jack provided me will all the information and was so helpful! I purchased ring yesterday 5th May and today 6th May... See more
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Item recived as described, quick delivery with tracking provided. I was also able to reserve another item using lay service where I could pay a deposit and pay off for item so do not miss out on it. V... See more
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Company details
About William May Jewellers
Written by the company
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do.
Why Buy Pre-Owned Jewellery
Are you in the market for exquisite jewellery but haven't considered the option of buying pre-owned? It's time to broaden your horizons and explore the realm of pre-owned jewellery.
Want Vintage Jewellery?
Discover our unique collection of vintage jewellery at William May, offering character-filled pieces you won't find on the high street.
Finance Options Available
Whether you're looking for flexible payment plans, low-interest loans, or tailored options to suit your budget, we’ve got you covered. Explore our offerings and discover how we can make your financial journey smoother and stress-free.
Have you found the perfect ring, but it’s just not the perfect size for you?
Not to worry, here at William May our inhouse jewellers are able to resize rings, ensuring the most comfortable fit for your new or personal rings.
Dive into our newest additions; an ever-changing catalogue where every piece tells a story of elegance and refinement. Our curated selection features an array of treasures, ranging from timeless pre-loved necklaces to exquisite brand-new bracelets. Whether you're drawn to the nostalgia of vintage charm or the allure of contemporary design, there's something here to captivate every style sensibility. Embrace the opportunity to elevate your wardrobe with pieces that resonate with your individuality and taste.
Written by the company
FREE Delivery*
FREE Express Delivery On Orders Over £250
Free on orders over £250. Delivery within 1 working day after dispatch. Express delivery in the following places will take 3 working days: Northern Ireland, Isle of Man, Scottish Highlands
Contact info
192 Rochdale Road, M407RA, Manchester, United Kingdom
- 0161 205 3575
- enquiry@william-may.co.uk
- www.william-may.co.uk
4.9
Excellent
13K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to order
Easy to order, great price and quality and arrived quickly, packaging first class, love my new earrings, thank you, I would definitely recommend this company to all my friends and family as well as ordering myself
22 May 2026
Reply from William May Jewellers
Hi Caroline,
Many thanks for your lovely review.
It's amazing to hear you found the order process with us smooth and easy and that you would recommend us. We are so pleased that the order arrived quickly and well package and you love your new earrings.
We value your support and hope to welcome you back again soon.
- William May Jewellers.
Perfect item perfect transaction no…
Perfect item perfect transaction no issues Every time my go to jewellery store !!
26 May 2026
Reply from William May Jewellers
Hi Steph,
Many thanks for your kind words.
We're thrilled to hear that you had a great experience shopping with us and you love your items.
We truly appreciate your continued support and we look forward to welcoming you back again soon.
- William May Jewellers.
Great jeweller's item was correctly…
Great jeweller's item was correctly listed and even though it was a pre owned item it was very highly polished and looked like a new item . Also postage very good needing to be signed for and great communication throughout 😎
26 May 2026
Reply from William May Jewellers
Hi Joseph,
Thank you for your wonderful review.
It's amazing to hear you've had such a great experience shopping with us and your order arrived well packaged and item was as described.
We truly value your support and we hope to welcome you back again soon.
- William May Jewellers.
Arrived very quickly in good condition…
Arrived very quickly in good condition all ok thanks.
21 May 2026
Reply from William May Jewellers
Hi Donna,
Many thanks for your kind words.
We're thrilled to hear that your order arrived quickly with you and that you love the piece.
We value your support and look forward to serving you again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Olivia,
Many thanks for your kind words.
It's amazing to know you continue to be happy with the products and service we offer and we appreciate your continued support.
We look forward to your next visit.
- William May Jewellers.
Reply from William May Jewellers
Hi Michelle,
Many thanks for your 5-star review.
It's great to hear you have continually had great experiences shopping with us.
We truly appreciate your continued support and hope to welcome you back again soon.
- William May Jewellers.
The ring you sent was supposed to be a…
The ring you sent was supposed to be a P it was not it was more an N. I went to a jewellers to get my finger measured and I was a P but you insisted and you were wrong and it cost me £9.95 to return which i think was very wrong on your part x sorry after reading your reply I am sorry to argue but it was not a 'P' its the same size as the one I've taken off because its too small its more an 'N' x
20 May 2026
Reply from William May Jewellers
Hi Joan,
Thank you for your feedback.
Upon receiving the ring back, we checked the size and provided you with proof that the ring was a size P. As there was no fault with the ring and the size was correctly advertised, we unfortunately would not reimburse the cost of the return due to there being no fault.
If there is anything else we can assist you with, please let us know and we are happy to help.
- William May Jewellers.
Reply from William May Jewellers
Hi Muhammad,
Thank you for your 5 star review.
We are so pleased to hear you had a good experience shopping with us and appreciate your support.
We hope to welcome you back again soon.
- William May Jewellers.
I bought a replica of my original…
I bought a replica of my original engagement ring that I lost many years ago and could never find another one until it popped up on your advert 2 weeks ago. Of course I had to purchase it.
18 May 2026
Reply from William May Jewellers
Hi Jayne,
We are so pleased you was able to find a ring that means so much to you and that you love it.
We truly appreciate your support and we look forward to welcoming you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Sharon,
Many thanks for your kind words.
We are thrilled to hear you love your earrings and they arrived quickly and well packaged.
We value your support and hope to serve you again soon.
- William May Jewellers.
GREAT SERVICE
20 May 2026
Reply from William May Jewellers
Hi Chris,
Thank you for your 5 star review.
It's great to hear you are so pleased with the service we provide.
We value your support and hope to welcome you back again soon.
- William May Jewellers.
Excellent delivery kept informed every…
Excellent delivery kept informed every step of the way
Good price for the item
18 May 2026
Reply from William May Jewellers
Hi Diane,
Many thanks for your kind words.
We are so pleased to hear you had such a great shopping experience with us and you love your order.
We appreciate your support and look forward to welcoming you back again soon.
- William May Jewellers.
Great experience and product
Easy website to navigate, prompt delivery, description and photography accurate.
15 May 2026
Reply from William May Jewellers
Hi Gail,
Many thanks for your lovely review.
It's amazing to know that you found our website easy to use and that the jewellery was exactly as described and met your expectations.
Thankyou for your support and we hope to welcome you back again soon.
- William May Jewellers.
My order arrived in a couple of days
My order arrived in a couple of days, very well wrapped and presented in a lovely gift box.
20 May 2026
Reply from William May Jewellers
Hi Julie,
Thank you for your kind words.
It's great to hear that your order arrived quickly with you and was well packaged and presented.
We appreciate your feedback and support and hope to welcome you back again soon.
- William May Jewellers.
Fabulous
Fabulous, got two pairs of earrings for my daughter. They arrived quickly, signed for delivery and the earrings are lovely.
15 May 2026
Reply from William May Jewellers
Hi,
Thank you so much for your kind words.
We are so pleased to hear your order arrived quickly and your daughter loves both pairs of earrings.
We appreciate your support and look forward to welcoming you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi,
Many thanks for your 5-star review.
We are thrilled that you found the process shopping with us easy and received your parcel quickly.
Thank you for shopping with us and we hope to see you again soon.
- William May Jewellers.
Fantastic service.
I have bought items from this company before. I've always been very happy with the items I've bought and the service they provide. This time was no different.
I certainly recommend William May to others.
18 May 2026
Reply from William May Jewellers
Hi Julia,
Thank you so much for your kind words.
We are so pleased to hear you'd recommend us to others and that you are been so pleased with all of the purchases.
We truly value your continued support and hope to welcome you back again soon.
- William May Jewellers.
Very happy all round
11 May 2026
Reply from William May Jewellers
Hi Maria,
Thank you for your 5-star review.
We are pleased to hear you are happy with your experience shopping with us.
We value your support and hope to serve you again soon.
- William May Jewellers.
Gold necklace
I purchased a beautiful gold necklace and crucifix from William May, with the help of Daniel and Jack who were very attentive and professional. I originally bought a different necklace but decided it was unsuitable. The return and exchange wasn’t a problem whatsoever and with help of both Daniel and Jack I was able to find exactly what I wanted. I wouldn’t hesitate to purchase from this company again. It was a pleasure and thank you for all of your help, I’m one happy customer 😊.
11 May 2026
Reply from William May Jewellers
Hi Joanne,
Many thanks for your wonderful review.
We are so pleased to hear Daniel and Jack was able to assist you so promptly with your exchange and ensure your new order was dispatched and arrived with you so quickly.
We understand the importance of exceptional customer service so it's amazing to hear we was able to meet your expectations.
We truly value you shopping with us and we look forward to welcoming you back again very soon.
- William May Jewellers.
Very nice as on the photo
Very nice as on the photo. I love buying from William May. Everything I bought from them is fantastic.
11 May 2026
Reply from William May Jewellers
Hi Tredi,
Thank you so much for your kind words.
We are so pleased that you are happy with your purchase and to hear you have continually had great experiences shopping with us.
We appreciate your continued support and we hope to serve you again soon.
- William May Jewellers.
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