Ordered a diamond ring on Wednesday and received it on Friday. OMG it’s gorgeous! I have been looking for baguette style for ages, William May came up on my phone and I found my dream ring. The choi... See more
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Review summary
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Reviews shaping this summary
Amazing service From start to finish, William May have gone above and beyond to find the right pieces of jewellery for myself and my partner, customer service is the best Prices are extremely comp... See more
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Saw a lovely 5 diamond ring online at William May website. I contacted shop and Jack provided me will all the information and was so helpful! I purchased ring yesterday 5th May and today 6th May... See more
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Item recived as described, quick delivery with tracking provided. I was also able to reserve another item using lay service where I could pay a deposit and pay off for item so do not miss out on it. V... See more
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Company details
About William May Jewellers
Written by the company
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do.
Why Buy Pre-Owned Jewellery
Are you in the market for exquisite jewellery but haven't considered the option of buying pre-owned? It's time to broaden your horizons and explore the realm of pre-owned jewellery.
Want Vintage Jewellery?
Discover our unique collection of vintage jewellery at William May, offering character-filled pieces you won't find on the high street.
Finance Options Available
Whether you're looking for flexible payment plans, low-interest loans, or tailored options to suit your budget, we’ve got you covered. Explore our offerings and discover how we can make your financial journey smoother and stress-free.
Have you found the perfect ring, but it’s just not the perfect size for you?
Not to worry, here at William May our inhouse jewellers are able to resize rings, ensuring the most comfortable fit for your new or personal rings.
Dive into our newest additions; an ever-changing catalogue where every piece tells a story of elegance and refinement. Our curated selection features an array of treasures, ranging from timeless pre-loved necklaces to exquisite brand-new bracelets. Whether you're drawn to the nostalgia of vintage charm or the allure of contemporary design, there's something here to captivate every style sensibility. Embrace the opportunity to elevate your wardrobe with pieces that resonate with your individuality and taste.
Written by the company
FREE Delivery*
FREE Express Delivery On Orders Over £250
Free on orders over £250. Delivery within 1 working day after dispatch. Express delivery in the following places will take 3 working days: Northern Ireland, Isle of Man, Scottish Highlands
Contact info
192 Rochdale Road, M407RA, Manchester, United Kingdom
- 0161 205 3575
- enquiry@william-may.co.uk
- www.william-may.co.uk
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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It was just such a easy process from…
It was just such a easy process from start too finish
15 June 2026
Reply from William May Jewellers
Hi Lynn,
Many thanks for your 5-star review.
We are thrilled to hear you found the process of shopping with us easy and are happy with your experience.
We value your support and hope to serve you again soon.
- William May Jewellers.
I received a beautiful ring just as I…
I received a beautiful ring just as I expected it. Delivery was quick and communication excellent
19 June 2026
Reply from William May Jewellers
Hi Mary,
Many thanks for your lovely words.
It's amazing to hear you received your ring so quickly and you was so pleased with the quality and our communication.
We value your support and look forward to welcoming you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Patricia,
Many thanks for your kind words.
We are so pleased you was able to find the perfect piece on our site and it arrived quickly with you .
We truly appreciate your support and we hope to welcome you back again soon.
- William May Jewellers.
Excellent service
Excellent service. Posted put and received very efficiently. Item as advertised. All good.
19 June 2026
Reply from William May Jewellers
Hi Mike,
Many thanks for for your kind words.
We are so pleased to hear you are happy with our service and that the item was exactly what you was looking for.
We appreciate your support and we hope to welcome you again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Kim,
Many thanks for your kind words.
It's great to hear you found the process of shopping with us easy and that your order arrived promptly with you.
We appreciate your support and we hope to welcome you back again soon.
- William May Jewellers.
Delighted with earrings
10 June 2026
Reply from William May Jewellers
Hi Hilary,
Thank you for your 5-star review.
We are pleased to hear you are happy with your purchase and we hope to welcome you back again very soon.
- William May Jewellers.
I have bought several pieces over the…
I have bought several pieces over the last few years and i'm never disappointed with the product quality or service
17 June 2026
Reply from William May Jewellers
Hi,
Many thanks for your 5-star review.
We are so pleased to hear you have continually been happy with your experience when shopping with us.
We truly appreciate your continued support and look forward to welcoming you back again soon.
- William May Jewellers.
Super speedy dispatch and arrival
Super speedy dispatch and arrival. Very easy transaction
16 June 2026
Reply from William May Jewellers
Hi Alison,
Many thanks for your kind words.
It's amazing to hear you had a great experience shopping with us and your order arrived quickly with you.
Thank you for shopping with us and we hope to serve you again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Stephen,
Many thanks for your 5-star review.
We are so pleased to hear your order arrived quickly with you and that you are happy with the quality of the jewellery.
We appreciate your support and we hope to welcome you back again soon.
- William May Jewellers.
The ring was re-sized to fit
The ring was re-sized to fit, and done very quick. The service of William May is first class.
10 June 2026
Reply from William May Jewellers
Hi William,
Many thanks for your 5-star review.
We are so pleased our workshop was able to resize the ring to make sure it fit perfectly and you received your order promptly.
We truly appreciate your support and we look forward to welcoming you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Avril,
Many thanks for your kind words.
We are so pleased to hear you are happy with your experience shopping with us and that your order arrived promptly with you and you love it.
Thank you for shopping with us and we hope to welcome you back again soon.
- William May Jewellers.
Beautiful Star of David
Beautiful Star of David , exceeded my wishes, efficient and reliable service🙏
15 June 2026
Reply from William May Jewellers
Hi,
Many thanks for you 5-star review.
We are so pleased to know you are happy with your purchase and the Star of David pendant was able to exceed your expectations.
We value your support and look forward to your next visit.
- William May Jewellers.
My third purchase from william may and…
My third purchase from william may and as per usual, a lovely piece of jewellery. Just as described. Very happy with my jewellery
Thank you william May👍
15 June 2026
Reply from William May Jewellers
Hi Diane,
Thank you very much for your kind words.
It's amazing to hear you have continually been happy with your experience shopping with us and your latest item has arrived exactly as described.
We truly appreciate you shopping with us and we hope to serve you again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Michelle,
Thank you for you 5-star review.
We are thrilled to hear you are so pleased with your purchase, you love the item and it was delivered quickly to you.
We value your support and we look forward to welcoming you back again in the future.
- William may Jewellers.
Excellent response to my questions
Excellent response to my questions, positive solutions proposed, and finally they delivered exactly what was promised.
15 June 2026
Reply from William May Jewellers
Hi Clive,
Thank you so much for your kind words.
We are so pleased to hear our team was able to answer and questions that you had and assist you promptly with any issues.
We value your support and hope to welcome you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Sendastina,
Thank you for your 5-star review.
We are pleased to hear you like the necklace and appreciate you shopping with us.
We hope to welcome you back again soon.
- William May Jewellers.
An absolute stunning engagement ring
An absolute stunning engagement ring! And the most positive customer service I have had in a long time. They go above and beyond for you. Thank you so much!
9 June 2026
Reply from William May Jewellers
Hi Charlotte,
Many thanks for your lovely review.
It's great to hear you love your ring and have had such an amazing experience with our customer service team.
We truly appreciate your support and we hope to serve you again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Ellie,
Many thanks for your kind words.
We are so pleased that you love the jewellery and are happy with the service we offer.
We value your support and look forward to serving you again soon.
- William May Jewellers.
Amazing service
Amazing service
From start to finish, William May have gone above and beyond to find the right pieces of jewellery for myself and my partner, customer service is the best
Prices are extremely competitive and better than most places I've looked at buying from
Highly recommend
8 June 2026
Reply from William May Jewellers
Hi,
Many thanks for your wonderful review.
It's amazing to hear you are so pleased with you experience shopping with us and our team was able to assist you with any questions you had.
We truly appreciate you shopping with us and we look forward to welcoming you back again soon.
- William May Jewellers.
Great communication and seamless…
Great communication and seamless process ordering and returning. Couldn’t be better. Excellent customer service! Highly recommend
12 June 2026
Reply from William May Jewellers
Hi,
Thank you for your lovely review.
We're thrilled to hear you are happy with our communication and smooth shopping process. We understand how important excellent customer service is and we are pleased this met your expectations.
We appreciate your support and hope to serve you again soon.
- William May Jewellers.
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