William Hopkins Ltd Reviews 

12
TrustScore 3 out of 5

3.2

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Company details

  1. Furniture Accessories

Written by the company

Decorative tube & fittings supplier


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3.2

Average

TrustScore 3 out of 5

12 reviews

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1-star

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3.2

All reviews

(12)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service on the phone was…

Customer service on the phone was absolutely DISGUSTING. Asked about postage for 2 small curtain pole end caps, which were already pricey enough on the website, can’t justify spending £7 on postage. And the attitude/sarcasm received when asking if it’s possible to do cheaper postage was awful. She said “Who’s going to package it and take it to the post office, we have to find a box” as if that justifies spending £7 on postage and making out to be problem??. God forbid, your company has a small envelope or can get a 90p jiffy bag when they go to the post office??. Unbelievable. I’m guessing it’s a Ltd company for a reason…

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Experience

I used to work with this company. There is always a constant turnaround in staff their due to low pay, no uniform, no Christmas bonus except for one old man who's been their for years so for him they take him to the side when they think no one is watching and look after him. They look after their customers but not the workers who got them where they are today

5 June 2024
Unprompted review

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