Customer service on the phone was…
Customer service on the phone was absolutely DISGUSTING. Asked about postage for 2 small curtain pole end caps, which were already pricey enough on the website, can’t justify spending £7 on postage. And the attitude/sarcasm received when asking if it’s possible to do cheaper postage was awful. She said “Who’s going to package it and take it to the post office, we have to find a box” as if that justifies spending £7 on postage and making out to be problem??. God forbid, your company has a small envelope or can get a 90p jiffy bag when they go to the post office??. Unbelievable. I’m guessing it’s a Ltd company for a reason…








