Im very disappointed with the performance of this casino. My verification process took too long to get completed. Now that I got my account verified im still waiting for my withdrawls to be processed.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don’t understand why does it take so long to get my account verified, I can’t even log in anymore, even though they say that I’m missing a file. Very disappointing. And I am even skeptical over it I... See more
Company replied
Obviously they take there time processing your money hopping you will end up playing your winnings , it's what all these sites do , they don't make it easy to withdraw for obvious reasons , very few... See more
Company replied
I really want to know what happened with my KYC as when I was uploading the required documents it stated complete with green mark. It says it goes for the review now. And payment would be processed be... See more
Company replied
Company details
Written by the company
Wild Tokyo Casino is an electrifying gaming adventure that seamlessly blends the dynamic essence of Asia and the futuristic aesthetics of Cyberpunk! 🔴Presenting an extensive selection of games ranging from slots to live games. 🔥Distinguished software providers guarantee top-notch graphics and uninterrupted gameplay. 🏆Exciting promotions, featuring a comprehensive Loyalty Program. ⚡️Diverse deposit and withdrawal options offered for hassle-free transactions. 🧧Round-the-clock availability of Live Chat Support for immediate customer aid. 🌍Services provided in numerous languages to accommodate players from around the world.
Contact info
2.2
Poor
245 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am writing this to warn others
I am writing this to warn others: DO NOT deposit your money at Wild Tokyo Casino.
Getting a withdrawal out of this place is a nightmare. Even after providing all the standard KYC documents, they continuously move the goalposts. Every time I think I’ve satisfied their requirements, they suddenly "need" a different document or claim a file is missing.
It has been over 7 days and I am still waiting for my funds. Their 24-hour processing claim is a total lie. It feels like a deliberate tactic to stall until you either give up or gamble the balance away. Customer support is unhelpful and just gives scripted responses about "security checks."
Save yourself the stress and the money. Go to a casino that actually respects its players and pays out on time. This place is not worth the headache.
18 April 2026
Unprompted review
Reply from Wild Tokyo
Dear Shondelle,
Thank you for sharing your feedback.
We understand how concerning it can be when a withdrawal takes longer than expected. Please note that all withdrawals are subject to a standard verification procedure, which is required before any funds can be processed. In some cases, additional checks or documents may be requested to successfully complete this step.
As we have reviewed your case, we can confirm that your withdrawal is currently being processed and should be completed shortly.
We appreciate your patience and understanding while this process is finalized.
Best regards,
Wild Tokyo Casino Representative
Obviously they take there time…
Obviously they take there time processing your money hopping you will end up playing your winnings , it's what all these sites do , they don't make it easy to withdraw for obvious reasons , very few sites pay straight away this site definitely isn't one of them IV had two withdrawals pending for over a week now
23 April 2026
Unprompted review
Reply from Wild Tokyo
Dear Johnny,
Thank you for your feedback. We understand how concerning it can be to wait for withdrawals, and we’d like to provide some clarity on how the process works at Wild Tokyo Casino.
All withdrawal requests are subject to a standard verification procedure known as KYC (Know Your Customer). This is a routine requirement across all licensed platforms and is in place to ensure account security, confirm player identity, and prevent unauthorized transactions. In some cases, additional documents may be requested if certain details need to be verified more carefully, which can extend the timeframe slightly.
Once the verification process is successfully completed, the withdrawal request moves to the processing stage. At this point, requests are handled in a queue, following a first-come, first-served principle. If there is a higher volume of requests, or if multiple withdrawals are pending on the same account, the waiting time may be longer than expected.
We would like to emphasize that these procedures are not designed to delay payments or encourage further gameplay, but rather to ensure that all transactions are processed securely and correctly.
We truly appreciate your patience and understanding while this process is finalized.
Best Regards,
Wild Tokyo Casino Representative
Tænker jeg lige vil lave en opfølgning…
Tænker jeg lige vil lave en opfølgning på
Min anmeldelse, denne e-mail har jeg lige sendt til Wild Tokyo i dag, da jeg stadigvæk ikke har modtaget de udbetalinger som jeg har lavet tilbage til den 7/4-26.
Dette er en god illustration om hvordan de kører folk rundt med folk.
Efter at jeg har sendt denne mail, er jeg blevet bedt om andet dokumentation 2 gange, samt intet svar på min mail.🤬🤬🤬
Hi,
I simpel do not know what to do.
I started 14'days ago to make redrawal which you in the first place told me was rejeccted due tina technical error from your side, where you asked me to make it again.
I did and then you cancelled it again with the information that the iban number was rejected, which I checked and it was ok.
Then you ask me to make the withdrawal to another iban which I did. Then inhaler to verify that that account was my one, again the Hole verification prosess, after you verifyed it, you then rejected the withdrawal due to the reason that my bank wasen't SEPA approved. I then contacted my bank and was informed that they were sepa approved, however you told med that you couldn't use the iban.
I was then asked by you to make an withdrawal by another payment metode, creditcard, skills etc.
I then told you that I would like to make it by creditcard, which you told me wasn't possible.
I was then asked to withdrawal by skills, why i had to create a skills account, which I did to satisfy you and to get my withdrawal.
I then tried to make a withdrawal through skills but wasn't able to do that, so i had to contact you again, and was told that I wasn't able to use skills mules i made a deposit to my account with you. Then I had to make a deposit to my account to YouTube order to make the withdrawal...
Indtjen make the withdrawal in two as I was to much with one withdrawal, and the. The whole verification started again...
I have send several documents from my skills account, but you Will still not approve it, and I do not know why and what to do next.
Cane somebody please help me here.
Best regards
17 April 2026
Unprompted review
Reply from Wild Tokyo
Dear Carina Nouha Kastholm,
Thank you for taking the time to share your detailed feedback.
We understand that the overall process may have felt complicated, and we appreciate the opportunity to clarify your situation following a full review of your account.
To begin with, we would like to confirm that your withdrawals have been and are being processed. A withdrawal of 3700 DKK was successfully completed on April 17, and another withdrawal of 1302 DKK is scheduled for April 21.
Regarding the timeline, the process was extended due to changes in withdrawal methods and multiple cancellations and re-submissions of requests. Each time a withdrawal is reinitiated, the process is extended, which can naturally lead to longer processing times.
We understand that this may have been frustrating and not always clearly communicated. However, we would like to reassure you that your withdrawals are being handled, and the remaining request is already in progress.
For future transactions, using a single verified payment method without changes will help ensure a smoother and faster process.
Thank you for your patience and for sharing your experience with us.
Kind regards,
Wild Tokyo Casino Representative.
Im very disappointed with the…
Im very disappointed with the performance of this casino. My verification process took too long to get completed. Now that I got my account verified im still waiting for my withdrawls to be processed. It takes longer than 24-48 hours, even if my account if already verified. I have two withdrawls of 300€. I contacted the staff via email and live chat and they all say the same, that they can't do anything because that's financial department business. I would really like to get my withdrawls soon.
13 April 2026
Unprompted review
Reply from Wild Tokyo
Dear Cristiana Cardoso,
Thank you for your feedback.
As we can see, one of your withdrawal requests has already been successfully processed and received today.
Please note that our Financial Department operates from Monday to Friday, and the remaining withdrawal will be processed during their working hours. We understand that waiting can be frustrating, and we sincerely apologize for the delay.
We appreciate your patience and understanding. If you have any further questions, feel free to reach out to us anytime.
Kind regards,
WildTokyo Support Team.
I am new to Wild Tokyo
I am new to Wild Tokyo, my old casino was closed. So i have decied to try this. And i am impressed with site, graphics are pretty solid and the amount of games is great, also found that depostits are fast there, feels like plug-and-play
13 April 2026
Unprompted review
Reply from Wild Tokyo
Dear Jay Money,
Thank you for sharing your first impressions!
We’re glad to hear that your transition to Wild Tokyo has been a positive one. It’s great that the design, game variety, and overall experience met your expectations right from the start. Fast deposits and a smooth “plug-and-play” feel are precisely what we aim to provide, so it’s nice to know that stood out to you.
We hope you continue exploring the platform and enjoy everything it has to offer. If you ever need assistance or have questions, support is always there to help. Enjoy your time and good luck!
Best Regards,
Wild Tokyo Casino Representative.
Wild Tokyo is a casino with a unique…
Wild Tokyo is a casino with a unique Japan design, which is easy to navigate without overwhelming you. The pokies are varied, but nothing too extraordinary so far. Overall, it's fine
31 March 2026
Unprompted review
Reply from Wild Tokyo
Dear Ruby Clark,
Thank you for taking the time to share your feedback!
We’re really glad to hear that you enjoy our unique Japanese-inspired design and find the platform easy to navigate — creating a smooth and приятный experience for our players is very important to us.
We also appreciate your thoughts on the game selection. We’re continuously working on expanding our portfolio and adding new titles, so we hope you’ll come across even more exciting games in the near future.
If you ever have any suggestions or there’s something specific you’d like to see, please don’t hesitate to let us know — your feedback truly helps us improve.
Wishing you a great time on Wild Tokyo, and thank you for being with us!
Kind regards,
Wild Tokyo Team
They took my deposit and not responding…
They took my deposit and not responding and not credited the deposit made
7 March 2026
Unprompted review
Reply from Wild Tokyo
Dear All Tile Cleaners,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
Please note that deposit issues may occur due to various external factors and need to be investigated individually.
Our Live Chat support is available 24/7, as well as our email correspondence.
Please reply to our Trustpilot request with the necessary information so we can investigate this matter further for you. If you need any clarification or assistance, you are also welcome to contact our support team via live chat or email at support@wildtokyo.com at any time
We are always here to help and will be happy to look into this for you once we receive your response.
Wild Tokyo Casino Representative.
Everyone please do not play at this…
Everyone please do not play at this casino you will loose its a scam wild tokyo casino is no good
4 March 2026
Unprompted review
David went above and beyond to help me…
David went above and beyond to help me with my account verification .. He was quick, polite, and made the whole process feel effortless .. I’m very impressed with the support here !!
3 March 2026
Unprompted review
Reply from Wild Tokyo
Dear Steph,
Thank you so much for your wonderful feedback! We are truly happy to hear that your verification experience was smooth and comfortable, and that David was able to assist you quickly and professionally. Providing clear, polite, and efficient support is exactly what we strive for, so your kind words mean a lot to our team.
We will be sure to pass your compliments on to David - he will be delighted to know his efforts made such a positive impression!
Don’t forget to check the Promotions tab regularly for new offers, subscribe to our email newsletter to receive exclusive bonuses, and join our Telegram channel to stay updated on the latest news and special campaigns at Wild Tokyo Casino.
We’re always here if you need any assistance, and we wish you many more enjoyable moments with us!
Wild Tokyo Casino Representative.
Holding back Withdrawals, be careful!
Be careful to play here, they dont transfer your Funds! I am waiting more than a Week now for my Money and i got an E- Mail aswell with the Confirmation for the 19th this Month. Now my Winnings got "rescheduled" for 20th.... that all a Joke here Guys! They are holding Winnings back and hope u cancel your Withdrawals! I will make my Case public on Casino Guru and Askgamblers aswell, dont play here!
Update to 3 Stars: At least i got my Money now and it seems they are getting faster now and keep the promised Timeframe.
19 February 2026
Unprompted review
Reply from Wild Tokyo
Dear Andreas Hartl,
We’re very sorry to learn about your experience and completely understand how frustrating delays can be.
All withdrawal requests are processed in chronological order through a queue system, meaning they are reviewed and completed based on the time they were submitted. Each request must go through several required steps, including security screening, confirmation of account verification, and validation by the payment provider.
These procedures are carried out in accordance with international regulatory requirements and are applied equally to all players to ensure secure and compliant transactions.
As a result, while an initial withdrawal may be processed quickly, subsequent requests may take longer depending on the number of pending withdrawals already in the queue.
To review your case thoroughly and provide the appropriate assistance, we kindly ask that you share the email address and username (login) associated with your account. With this information, we will be able to check your account status and give you accurate details regarding your withdrawal.
We look forward to your response and will do everything we can to assist you as promptly as possible.
Best regards,
Wild Tokyo Customer Support Team
After I'll of this rewiews I'm scared…
After I'll of this rewiews I'm scared to play there ;)
10 February 2026
Unprompted review
Reply from Wild Tokyo
Dear Grzegorz Siwak,
We understand your concerns and appreciate your honesty. Please be assured that we take all reviews seriously and strive to provide a safe and fair experience for all our players. If you have any questions or want to clarify anything before playing, feel free to contact us at support@wildtokyo.com
— we’ll be happy to assist you and provide all the information you need.
Your trust is important to us, and we’re here to help.
Kind Regards,
Wild Tokyo Team.
Total scam
Total scam. I deposited $500 and later tried to withdraw $1,000. They requested verification, which I fully completed. After weeks of delays and constant excuses, they never paid out. I eventually gave up.
17 December 2025
Unprompted review
Reply from Wild Tokyo
Dear SolO K,
Thank you for sharing your feedback. We’d like to clarify a few important points regarding situations like this.
All withdrawal requests are subject to mandatory verification and security checks.
And once the verification process is completed, your withdrawal request successfully moves to the withdrawal queue, until the final step - it's being processed by the financial department.
We do not withhold withdrawals arbitrarily, and funds are not lost or taken once verification is initiated. If a withdrawal was not completed, it means the verification process was not finalized. Our Support team does is always there to help and guide you through it.
We encourage any player who believes their case was left unresolved to contact support again via official live chat or email, so the situation can be reviewed and clarified in detail.
Best Regards,
Wild Tokyo Representative.
This is a scam casino don't play here
This is a scam casino don't play here. If you are lucky to win something big you are not allowed to take out the money completely and you have to play more to get a withdrawal. I asked we and thay told me to play more so I stay i level otherwise you drop in levels and it take weeks to get your money. And if you win on your bonus you have a 45× wager and goodluck get that money Please don't play here!!
28 January 2026
Unprompted review
Reply from Wild Tokyo
Dear Rasmus,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations, and we understand how frustrating this situation can feel.
We would like to clarify a few important points. All withdrawals, wagering requirements, and bonus conditions at Wild Tokyo Casino are clearly outlined in our Terms and Conditions and apply equally to all players. Bonus winnings are always subject to wagering requirements, which are displayed before activation, and withdrawal limits or processing times may vary depending on account status, verification stage, and responsible gaming rules.
Regarding withdrawals and levels, players are never required to “play more” in order to delay or block a payout. However, cancelling or re-requesting withdrawals can impact processing order and timing. Each withdrawal is handled according to our internal queue and security procedures to ensure fair and safe payments for everyone.
To properly review your specific case and provide a clear explanation based on your account activity, we kindly ask you to share your account login or the email address registered at the casino. This will allow our team to look into the details and assist you accurately.
We appreciate your feedback, as it helps us improve our service. Our support team remains available if you would like us to review your situation further and clarify any remaining questions.
Kind regards,
Wild Tokyo Casino Representative.
Scam
I played one this site and got a spin with 4 in a row one big bass Xmas extreme. and it didn't give me the win. I took pictures and went to support, they just said that the game automatically find random number better luck next time. And said they could not help me. I have made an deposit first thinking it was legit because they called me. But it's a scam site do not play on it...
24 January 2026
Unprompted review
Reply from Wild Tokyo
Dear Bror,
We’re truly sorry to hear about your experience and understand how frustrating this situation must have been for you. Please know that our goal is to provide a safe and fair gaming environment, and we take every concern from our players seriously.
We would like to help you resolve this matter. To investigate your case thoroughly, we kindly ask that you contact us via Live Chat or email and provide the details of your account and the game in question. This information will allow us to review your situation carefully and provide you with the most accurate assistance.
Our Customer Support team is available 24/7 and is always ready to help. We will do our best to guide you through the process and ensure your concerns are addressed promptly. Your satisfaction is important to us, and we want to make sure you feel supported every step of the way.
Thank you for reaching out to us, and we look forward to assisting you.
Kind regards,
WildTokyo Customer Support Team.
Avoid this site
Avoid this site, there’s other better ones.
First off, it took them 5 days to verify after I had sent them my ID, bank card photos ect.
They take their time on purpose so you would lose your winnings and I did so didn’t end up withdrawing. ( not blaming them i lost but the process is appalling )
Another site I play on took within a day to verify and i was able to withdraw with a smooth process.
Secondly, their withdraw limit is small.
Lastly, again they asked me to verify again ( I wasn’t even wining ) I was actually losing.
So I ended up closing the account.
Again, there’s many other sites to play on took- I rarely post reviews but thought I would so other ppl who want to play online would read my experience with Wildtokyo.
8 January 2026
Reply from Wild Tokyo
Dear John Do,
Thank you for your feedback.
Please note that, in accordance with Clause 2.4 of our Terms and Conditions, all players are required to provide valid personal data during registration.
Additionally, under Clause 2.5, account owners must complete the verification process before withdrawing funds or upon request from our Risk Department. The verification process usually takes up to three (3) business days after all valid documents are received and may take longer if additional checks are required.
Repeated verification requests may be initiated by our Risk Department as part of standard security and compliance procedures, regardless of account balance or activity.
These measures are in place to ensure player safety and regulatory compliance. We apologize for any inconvenience caused and appreciate your understanding.
Kind regards,
Customer Support Team
WildTokyo
You'll jump through hoops to get your winnings paid out!
I made my Wild Tokyo account, had all my ID verified, even financial documents verified. When I say Financial, I mean they asked for evidence of my bank account being in my name and a screenshot of my first deposit. All verified, so I thought, FANTASTIC! I read that they had fast payouts etc and they had my favorite online casino games.
I had a lucky streak and because you can only cash out maximum $800 at a time, I did my withdrawals in smaller increments. One for $300 on the first day, then in the following 3 days - one for $600, one for $150 and finally another for $500. I got my first withdrawal of $300 within a day and a half, so naturally I though - YESSS! This casino is legit!!!! Since then though, my other 3 withdrawals are taking FOREVER. Every time I open the live chat I get told the same thing "withdrawals go in a queue and once my withdrawal request has been reviewed, you'll receive your payout!" And if it wasn't that, they'd just tell me their financial department works from Monday to Friday between 9am - 5pm GMT+2 time. I'm from Australia, so I've discovered since being told this that they're 9hrs behind us. Still doesn't explain the long wait midweek.
Anyways, after multiple attempts in live chat, I FINALLY get an email from their financial department that reads
"Following a review of your account, we have determined that additional documentation is required to complete the verification process.
Please be informed, that according to our Terms and Conditions, in particular the clause of the rule:
3.1 Wild Tokyo may at its discretion at any time:
- request additional documents at any time to verify the identity of an account owner. The Сompany has the right to suspend the account until the user provides necessary documents.
In accordance with this, we kindly ask you to provide us with the following information:
- A screenshot of detailed transaction made by you to our project via GooglePay: ID 63538848 in amount of 60 AUD transacted on 2026-01-11 09:45:27(UTC+0)"
Naturally, my first thought is - GREAT, they're going to do all they can to make sure I don't receive the winnings I made fair and square. But, as instructed I uploaded a screenshot of my deposit from my bank. Haven't heard anything since.
So to me, it looks like they get you hooked with your first cash out. You continue to deposit money and win... But that's where it stops. In reality from my winnings, I deposited a total of maybe $120 max, and am trying to withdraw $1550 over 4 separate withdrawals - Wild Tokyo casino is having none of that of course!!!! They'll happily take your deposits and you literally talk to an AI robot when trying to get answers as to why they won't pay out. They tell you in the chat that they're connecting you with a human but ironically they're all the same responses no matter how you word your issue to them. I have screenshot nearly every conversation with these "humans" and it's all the same responses. I will be shocked if they continue paying out my winnings, but I can almost guarantee that at least one of them will be knocked back. I'm betting I know which one too. One of the withdrawals I made was for a large amount I won off of a thing of 20 free spins (I'm pretty sure it was 20) that I wagered x 45. I know this because I kept checking my progress, finally got 100% and instantly cashed out.
My score of 2 stars is generous, I would've given it 1 star, but to be fair they did withdraw my first $300 and because of that I still hold on to hope that my bank account will soon reflect my winnings! And if they don't, I will continue to keep at them and make sure that every review website hears about my experience.
10 January 2026
Unprompted review
Reply from Wild Tokyo
Dear Player,
Thank you for taking the time to share such detailed feedback. We truly understand how stressful it can feel when withdrawals take longer than expected, and we really appreciate your patience.
We would like to kindly clarify how the withdrawal process works. All withdrawal requests are handled in a sequential queue, meaning they are reviewed and processed in the order they are received. Each request must pass several mandatory stages, including security checks, verification confirmation, and payment provider validation. These procedures are required under international regulatory standards and are applied equally to all players to ensure safe and compliant payouts. Because of this, it is possible for the first withdrawal to be completed quickly, while subsequent ones may take longer depending on the volume already in the queue.
We would also like to reassure you that we have completed an additional review of your account. We can confirm that your account is now fully verified, and the additional documents that were requested have already been successfully checked and approved. From our side, everything is in order, and your withdrawals remain in active processing. You can now expect them to move forward in the queue toward completion.
If you would like us to look at your case personally and provide more precise updates, we kindly invite you to contact our support team and share your account login or registered email address, so we can review your withdrawals in detail.
We truly value your feedback and are always working to improve both processing times and communication. In the meantime, don’t forget to check our Promotions tab, subscribe to our email newsletter, and join our Telegram channel to stay up to date with the latest offers and features.
We appreciate your patience and look forward to bringing you more positive experiences at Wild Tokyo Casino.
Wild Tokyo Casino Representative.
After waiting for three days for the…
After waiting for three days for the “risk department” to verify my account, they wrote back to me that the found a “ discrepancy in the provided and registered information regarding your date of birth”, so they closed my account with my winnings on, even though i gave the right information about my date of birth, and I’m almost 20. They refunded the amount i withdrew in but I don’t recommend the casino, just got scammed for 4500dkk.
14 January 2026
Unprompted review
Reply from Wild Tokyo
Dear Kevin,
Thank you for taking the time to leave your feedback. We are truly sorry to hear about the frustration this situation caused, and we appreciate the opportunity to provide clarification.
Wild Tokyo Casino operates in strict accordance with international regulatory standards. This means we are legally required to verify that all account details fully match the information shown in the documents submitted during the verification process. After a detailed review by our Risk Department and an additional re-check, it was confirmed that there was a discrepancy between the date of birth registered on the account and the information reflected in the documents provided. The documents submitted confirmed this finding.
Due to these mandatory compliance requirements and in line with our Terms and Conditions, the account action was applied in accordance with established policies, which also require all players to be of legal gambling age and to provide accurate personal information at registration.
We fully understand how disappointing this outcome can feel; however, please note that no steps were taken outside of regulatory and internal compliance procedures, which we are obligated to apply equally in all such cases.
Wild Tokyo Casino Representative.
Scam site - holds your money hostage.
DO NOT USE THIS CASINO! They purposely delay withdrawals and put extremely stringent caps on the daily withdrawal amount. Took almost a week and a half for a single withdrawal. This is a curaçao casino which purposely does this so that the player might end up gambling the rest of their balance and lose it (like I did). 0/10 scam site should be shut down.
10 January 2026
Unprompted review
Reply from Wild Tokyo
Dear Otto,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your frustration and the negative experience you described. We understand how important timely withdrawals are, and we regret that the process did not meet your expectations.
Please allow us to clarify how our withdrawal procedure works. All withdrawal requests are processed sequentially and placed in a queue, meaning each request is reviewed and completed one by one during the official working hours of the relevant department. This procedure is in place to ensure accuracy, security, and compliance with regulatory and internal verification requirements.
It is also important to note that cancelling a withdrawal request and submitting a new one automatically places the request at the end of the queue, which unfortunately extends the waiting time further. This is a standard system limitation and not an attempt to delay payments intentionally.
Regarding withdrawal limits, these are clearly outlined in our Terms and Conditions and are applied consistently to all players. Such limits are part of responsible gaming practices and operational policies, and they are not designed to disadvantage players.
We want to assure you that Wild Tokyo Casino does not hold player funds unlawfully, nor do we benefit from delaying withdrawals. All approved withdrawals are paid out in full once they reach the front of the queue and pass the necessary verification checks.
Your feedback is valuable to us, and we will forward your comments to the appropriate team for internal review, as we are continuously working to improve our services and communication with players. Should you require clarification on your specific case, we strongly encourage you to contact our support team directly so we can assist you more effectively.
Best regards,
Wild Tokyo Casino Representative
Reply from Wild Tokyo
Dear Billy Jonson,
Thank you for sharing your feedback!
We’re happy to hear that everything is working well for you and that you’ve had a smooth experience so far. Providing a reliable and enjoyable platform is always our goal, so it’s great to know there are no issues on your end.
If you ever have questions, need assistance, or want to explore new features or promotions, our support team is always available and ready to help.
We appreciate you choosing us and wish you continued enjoyment and good luck while playing!
Best Regards,
Wild Tokyo Casino Representative.
The concept of Japan and animals
The concept of Japan and animals, which is visible when you visit the site, makes Wild Tokyo stand out. It represents a type of casino that can help you pass a couple of enjoyable hours. With a convenient system for deposits and withdrawals and a wide selection of games, it offers both fun and the chance to win
2 December 2025
Reply from Wild Tokyo
Dear Johnny,
Thank you for sharing your experience with Wild Tokyo Casino!
We are delighted to hear that the unique Japanese-inspired theme and animal elements made the platform stand out for you. Our goal is to provide an immersive environment where players can enjoy not only great gameplay but also an engaging atmosphere.
It’s wonderful to know that you found our deposit and withdrawal system convenient and that the wide selection of games contributed to an enjoyable time on the site. Wild Tokyo aims to combine entertainment with rewarding opportunities, and we are glad this resonated with you.
We appreciate your feedback and hope your future visits continue to be just as enjoyable!
Best Regards,
Wild Tokyo Casino Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.