I have used Wilco on several occasions and cannot praise them highly enough The staff work so hard and are always so polite, courteous and extremely helpful. I always feel they give me the best servi... See more
Company replied
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Can’t fault these guys. Never came across a garage that is so efficient as well as giving excellent customer service!
Company replied
staff excellent mike and in particular Lee at Aylsham rd from a broken key repaired and reprogrammed to battery test & recharge whiCh included going in when it was his day off, travelling to my c... See more
Abysmal customer service today Lowestoft Wilco Direct. Empty shop when I Found someone eventually asked about fitting front light bulb to Corsa , from re-action and comments “not cutting my hands “... See more
Company details
Written by the company
Wilco Direct is the online home of Wilco Motor Spares, a local family-run company with 60 years experience serving motorists. Use our click and reserve service to secure your items quickly and easily for collection at your local branch. We have 21 local branches across the east of England and unbeatable knowledge of car parts and accessories. We offer a huge range of car parts, accessories & services for the motorist & cyclist. Let us help you in store with the set-up and installation of dashboard cameras & sat-navs, bulb replacements, the fitting of roof bars & boxes, paint mixing, numberplates and more! If you are into pedal power, many of our stores stock a range of bikes and cycling accessories for all the family.
Contact info
Unit D1-D3 Pinetrees Ind Est, NR7 9BB, Norwich, United Kingdom
- 0333 313 0100
- sales@wilcodirect.co.uk
- www.wilcodirect.co.uk
3.7
Average
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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People in wilco bicycle workshop don't know how to fix bicycles
I bought a new bicycle online (not from them) and it had a little problem with front derailleur. I took it to a local wilco bicycle workshop and couple hours later they told me that it is impossible to fix it because the bicycle is already made like that.
Then I took it to less known local bicycle workshop. They fixed it and they even wanted only half price for this service because they said "it was only couple screws".
Good job wilco.
11 April 2014
Unprompted review
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