Wigsis Reviews 

479
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were let down by their experience overall. Many customers received products that did not match the advertised images or descriptions. Many also found the quality to be poor, describing items as cheap, plastic, or resembling costume wigs. Reviewers frequently reported receiving incorrect items or experiencing significant delays in delivery. The return process was consistently described as impossible or extremely difficult. Customers often faced high shipping costs to return items to China, only to still not receive a refund. Instead of full refunds, people were frequently offered lowball partial refunds or asked to keep the incorrect item.

What people talk about most

Product

Customers had negative experiences with product, frequently reporting that the wigs received did not match... See more

Order

Clients share negative opinions on order, with many reviewers reporting that they never received the wig they... See more

Quality

Reviewers mention negative feedback about quality, with many expressing disappointment that the wigs received... See more

Refund

Customers consistently note negative experiences with refund, often reporting difficulties in obtaining a... See more

Return policy

People report negative experiences with the return policy, often finding it impossible to get clear... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I brought a wig from wigsis 10 years ago as I wanted to cover up a bad haircut lol it was hideous looked worse than the cheap costume wigs! paid about £150 for it I was fuming never got my money back... See more

Rated 1 out of 5 stars

The wig I received was not the advertised wig (color and cut) I had purchased. Trying to get a return address and subsequent refund from “customer service” via email was like pulling teeth. They final... See more

Rated 1 out of 5 stars

Not recommended especially if you aren't experienced picking a wig that will work for you because I was never successful in returning a wig. Wig I received was not like the picture. Real issue is that... See more

Rated 1 out of 5 stars

Very Bad experience/ The wigs are more like “costume wigs”. I purchased 2 of them and requested my money back right away per their terms. Still in the original box, wrapped and unworn. I probably h... See more


Company details

  1. Wig Shop
  2. Hair Product Store

Information provided by various external sources

Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!


Contact info

1.2

Bad

TrustScore 1 out of 5

479 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(479)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BUY - CHINA SCAM

If you have found this site after buying a fake wig, you are not alone. I bought one for my friend overseas who was just diagnosed with breast cancer. She is devastated. And the wigs where she lives cost thousands of dollars. So I didn't have time to research like I should have. But after getting the horrible fake wig, I emailed them. They first asked for pictures, then said it looks fine and that I should give it a try. Then offered a discount on another wig, and finally gave me half off. I told them what I really thought of their fake cheap wigs and that I would contact my credit card company who would investigate their scam, which I did. Their last email to me was that I could return it to an address in China, which I had known they are from China, calling them out on it in a previous email. I did not reply to that last email. I'm not wasting any more time on them. My credit card company said they will contact them and if they reply (which they usually don't) then the cc company may ask for the email thread. My advice is to appear in emails like you are trying to resolve the issue. I mentioned their return policy and they replied as if to give it to me but pictures were needed. So I have the thread as evidence. I also told the scammers that I would write a review to warn others about their illegal practices. They will not get away with this. If you are reading this before purchasing from their fake site, good for you! If like me you got tricked, it's ok, you're not alone. Don't give up and don't give them a penny! Contact your credit card company to dispute the claim. I wish you all the best!

24 June 2022
Unprompted review
Rated 1 out of 5 stars

Huge Scam!

Huge Scam!! They sent wind chimes, 5 dollar wind chimes and charged me 120.00 for a wig. Run...Their online reviews are bogus!!!

12 June 2022
Unprompted review
Rated 1 out of 5 stars

WigSis.com is a scam

WigSis.com is a scam.

They do not provide what they advertise. The wig I received looked nothing like the photo. You will not get “lace front monofilament top , cap-less, 100% fine human hair , flexible ear tabs, hand tied” . . . NO, YOU WILL GET CHEAP WIG WITH The HORRIBLE PINK CAP . They need to be shut down; why let them continue to misrepresent and cheat people.

I have asked them for the return address or refund for the whole month! They said that they can’t exchange it because it was custom made ( you can buy wig like this one at Value Village). Finally, they agreed to exchange but I would have to pay about $100 for the shipping both ways and handling fees.

This company scammed me out of over 200 hundred dollars already and they wanted me to pay another $100! Plus I can’t be sure if the new wig will be as advertised.

Tried to review the wig on their site, they won't approve negative reviews.

Don't order on WigSis.com

11 June 2022
Unprompted review
Rated 1 out of 5 stars

Synthetic

Although it seems a regular company each item is selled by a different seller, so unless you are very lucky you end up scammed since they send you synthetic wig and dont accept returns or refunds

21 May 2022
Unprompted review
Rated 1 out of 5 stars

This is a horrible company

This is a horrible company. After I sent the photos of what I ordered and what I got, this was their response:

"The wig looks good from the pictures.The picture from our website of the wig is the result from professional hairstylist, so they may be a little look different from the one you received. It will not affect normal usage. You can wash it before using it, then comb this wig and arrange your wigs hairstyle, and make it look natural.

"Or you can take it to a hairdresser, just a trim.We really did a lot for this order. We believe you will look very nice in this wig.

Hope you can keep it. Would you mind try it once more?"

There was nothing in the description that one would have to style it or take it to a stylist for it to look like the photo. I've been had.

BUYER BEWARE!

24 February 2022
Unprompted review
Rated 1 out of 5 stars

This company is a complete fraud!!

This is a complete fraud!! They advertised products they don't have and once they get your money they give you no refunds!! The hair wasn't human hair and I paid $186 and they would give me my money even though they a return policy for unused products. Please waste you time or your money!! Buyer Please Beware!!!

6 December 2021
Unprompted review
Rated 1 out of 5 stars

Don’t buy from Wigsis. They are not worth even one star!

The items I purchased were not as advertised and when I have tried to get a refund I have been met with the most insulting suggestions about what I can do to resolve “my problem”. The problem is that this company is trading falsely and does not honour its advertised returns policy. Buying from Wigsis is throwing your money away. You will never get a refund. They will blame you and tell you that you are mistaken.
My worst experience of any Chinese company.

6 December 2021
Unprompted review
Rated 1 out of 5 stars

Don't believe the 5-star reviews

Don't believe the 5-star reviews. They're written by shills.

My wife ordered one of WigSis' 'hand made' wigs and it's complete garbage. The return process is through China, meaning that there IS NO RETURN PROCESS. They offered to refund $15 for a $150 wig. That won't even cover return shipping. Caveat emptor.

Google 'wigsis complaints' before doing business with this company and check the BBB reviews.

@WigSis, this is the first of MANY reviews I'm going to be writing about you ALL OVER THE INTERNET. Normally, if you were in the US, I'd be contacting the State Attorney General, but since you list only locations in the UK and China, I'll use the court of public opinion.

8 November 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible wig that looks like…

Absolutely terrible wig that looks like something out of a £20 Halloween costume. I ordered a blond wig and got an awful ginger wig that doesn't fit and couldn't look any more different to the one we ordered. It's for my mum who's got cancer and we paid £95 for it. So disappointed. I emailed them and I've got no communication back.

8 October 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a wig on August 29th

I ordered a wig on August 29th. I have already paid for it. I was told it would ship between Sept 3-6
then it was Sept 8th. I ordered this because my hair is falling out . Now sept 17th they don't know where it is?
Don't order from them if you have the need for a wig .It's really stressful to be going bald and can't cover it up!

17 September 2021
Unprompted review
Rated 5 out of 5 stars

Great fitting wig

I get a lot of compliments on this wig. This is the second time i have ordered it. I bought two this time.The wig is great! Didn’t have to do anything but put it on and go!

16 September 2021
Unprompted review
Rated 5 out of 5 stars

Pretty good

The color on this is incredible, and it is so lightweight. So many compliments on this one - makes being a first-time wig wearer very happy.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

My absolute favourite

This was my first wig.i've had it long enough to appreciate it. i am happy i got it with my few problems. Fast service, Great quality.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

First wig

This was the first wig I have ever bought and wore. I really love the way it looks on me and have got nothing but compliments. I really like the look and it wears great.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Love love love, fast service, and prefect. This is a awesome wig! The color is so true and close to my hair color no one knew it was a wig ! I need more wigs in this color!

16 September 2021
Unprompted review
Rated 5 out of 5 stars

This was the best wig l ever received…

This was the best wig l ever received took alot of time alot of emails and had to tell them ld report them to my financial institution if it didnt come by the 16th it did they answered every email well worth waiting for Aisha they had a phone #

15 September 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a petite frosted wig from…

I ordered a petite frosted wig from wigsys. I received a large unfrosted wig. Ad states refund would be made if contacted within 7 days of delivery. I contacted them the day of delivery and they refuse to give refund.

30 August 2021
Unprompted review
Rated 1 out of 5 stars

The worst experience with a company I…

The worst experience with a company I have ever had .Ordered a blonde and gray curly wig with 2 1/2 inch length hair received a blondish red straight wig with 4 inch hair.After 21 days of trying to come to an agreement I finally accepted a 40% refund. DO NOT repeat DO NOT PURCHACE ANYTHING FROM THIS COMPANY. Carol

14 July 2021
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam! They refuse to supply you with a return address to return a wig which is defective and NOT the wig that you ordered. They need to be shut down! I have sent them numerous e-mails with no satisfactory response whatsoever. This is after I submitted the required form they said I need to do to get the return address.

10 July 2021
Unprompted review

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